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"Unable to connect to the internet" problem #4217

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HHest opened this issue Mar 1, 2017 · 4 comments
Closed

"Unable to connect to the internet" problem #4217

HHest opened this issue Mar 1, 2017 · 4 comments

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@HHest
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HHest commented Mar 1, 2017

When spyder starts up, or when I check for update, I get this warning. I am behind a company firewall. I do not know how to configure Spyder to know about our proxy.

I installed Spyder via pip install, and I do not have anaconda. From a browser I can get to "https://api.github.com/repos/spyder-ide/spyder/releases" without any problem.

Thank you.

  • Spyder Version: 3.1.3
  • Python Version: 2.7.13
  • Qt Version: 4
  • PyQt Version: 4.11.4
  • Operating system: Windows 7

Dependencies

jedi =0.9.0 : 0.9.0 (OK)
matplotlib >=1.0 : 1.5.2 (OK)
nbconvert >=4.0 : 5.1.1 (OK)
numpy >=1.7 : 1.11.1 (OK)
pandas >=0.13.1 : 0.19.2 (OK)
pep8 >=0.6 : 1.7.0 (OK)
pyflakes >=0.5.0 : 1.5.0 (OK)
pygments >=2.0 : 2.2.0 (OK)
pylint >=0.25 : 1.6.5 (OK)
qtconsole >=4.2.0: 4.2.1 (OK)
rope >=0.9.4 : 0.10.5 (OK)
sphinx >=0.6.6 : 1.5.3 (OK)
sympy >=0.7.3 : None (NOK)

@ccordoba12 ccordoba12 added this to the v3.1.4 milestone Mar 1, 2017
@ccordoba12
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Please go to

Tools > Preferences > General > Advanced Settings > Check for updates on startup

and disable it.

@HHest
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HHest commented Mar 2, 2017

Thanks for that. Just to clarify: you're saying I should disable this check on startup, and if I want to update spyder, I should manually run "pip install -U spyder".

No need to answer if this is correct :)

@ccordoba12
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Yeah, if you deactivate that option then you should stop seeing that annoying message. The dialog just informs you that a new version is available, but it won't update it for you, so in any case you need to run pip install -U spyder to do it.

@ccordoba12
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@rlaverde, please work on this one. The idea is not show the message about not being able to connect to the internet if it's not possible to do it.

That will avoid annoying our users, specially the ones that work on environments with restricted connectivity.

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