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Bookmarks may be lost in multicase reports #2037

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Descadeirado opened this issue Dec 29, 2023 · 7 comments · Fixed by #2040
Closed

Bookmarks may be lost in multicase reports #2037

Descadeirado opened this issue Dec 29, 2023 · 7 comments · Fixed by #2040
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@Descadeirado
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It happened to me in 2 cases already:
Processed a case with multiple devices images, worked in them with multicase and created bookmarks. At the end I generate the report.
When I open IPED-SearchApp on the report the itens are on the case and the bookmarks are there, but all bookmarks are with 0 itens.

On the first case, all my bookmarked itens were from only one material, so I ran the report directly from IPED-SearchApp from that material and generated the report without issues.
On the second case, my bookmarks have itens from more than on material and I don´t know how to proceed.

Thanks!

@wladimirleite
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Hello!
I believe this issue was fixed by #1940.
It should be included in the next release.

@Descadeirado
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Tried with 4.2-snapshot lib and localization folders. It didnt work.

@wladimirleite
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Tried with 4.2-snapshot lib and localization folders. It didnt work.

Can you share the report creation log?

@Descadeirado
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Descadeirado commented Jan 1, 2024 via email

@wladimirleite
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Thanks! I will take a look tomorrow.

@wladimirleite wladimirleite changed the title IPED 4.1.5 - Multicase report issue Bookmarks may be lost in multicase reports Jan 3, 2024
@wladimirleite
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After some investigation (thanks @Descadeirado for providing the access to the environment where the case is processed), I managed to isolate the issue.
Although its effect is somewhat similar to #1940, it is a different issue.

@wladimirleite wladimirleite reopened this Jan 3, 2024
@wladimirleite wladimirleite self-assigned this Jan 3, 2024
@wladimirleite
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wladimirleite commented Jan 3, 2024

I also managed to reproduce it in a small case, following the steps:

  • Process 2 folders as 2 cases.
  • Open the 2 cases as a multicase.
  • Create bookmarks, including only items from the first case (in my test the first in alphabetical order, but it may be necessary to repeat using the other case to reproduce).
  • Generate a report.
  • When the report is opened, items were exported, but bookmarks are empty.

If at least one item of the second case is bookmarked, everything works as expected.

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