BEFORE YOU OPEN AN ISSUE

For FEATURE REQUESTS use Feathub
For BASIC QUESTIONS try our IRC channel

How to switch from the old to the new Repo

DO NOT POST ANYTHING THAT CONTAINS YOUR LOGIN INFORMATION OR API KEY

Please include the following when opening a ticket :

• Branch
• Commit hash
• Your operating system and python version
• What you did
• What happened
• What you expected
• How can we reproduce your issue
• Include a link with your FULL(Not just a few lines!) log file that has the error. Please use GIST or Pastebin

Many issues can simply be solved by:

• Making sure you update to the latest version.
• Have you tried turning your device off and on again?
• Using the search function to see if this issue has already been reported/solved.
• Do a GIT reset
• Checking the [Wiki] for [Guides] [FAQ'S] [Main settings] [Show settings] [Remaining settings]
• If SickRage doesnt find any episodes you probably need to :
• Add a Scene Exception
• Make sure you understand how quality detection works during searches.
• Shutdown SickRage and remove the cache.db file
• If you use a QNAP and have SSL errors try this package & info.
• If you have a 'ascii' codec can't encode character error, than set your Locale to UTF-8