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This case study explores adding a chatbot to Fidelity's app to enhance user engagement and financial literacy. Inspired by AI innovation, it reflects my passion for creating impactful user experiences.

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Fidelity Redesign Case Study

Fidelity Cover Project Title Project Overview Problem:Goal Statement Design process User Research Painpoints User Personas Competitive Audit IA:User Flow Style Guide LoFi HiFi Usability Testing Report Style Guide Impact Lessons and Next Steps

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This case study explores adding a chatbot to Fidelity's app to enhance user engagement and financial literacy. Inspired by AI innovation, it reflects my passion for creating impactful user experiences.

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