Create a dashboard in Power BI to visualize relevant KPIs and metrics that will help the call center manager understand trends.
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Updated
Sep 7, 2024
Create a dashboard in Power BI to visualize relevant KPIs and metrics that will help the call center manager understand trends.
Customer Experience Analysis
This project analyzes and reports key metrics and insights from a call center performance dashboard. The dashboard provides a comprehensive view of call center operations, including response times, satisfaction scores, call volumes, agent performance, and topic distribution.
This project allows users to search for contact information in an organization using Meilisearch. The PHP application connects to a Meilisearch database and provides an API endpoint for querying contact data. The web interface enables users to perform searches and view results in a user-friendly table.
This repository contains my collection of Power BI reports, dashboards, and data analysis projects. Each report provides insights into various datasets. These reports showcase the use of Power BI’s data visualization and modeling capabilities to drive data-driven decisions.
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