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Update spryker-cloud-commerce-os-management.md #2219

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Oct 12, 2023
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Update spryker-cloud-commerce-os-management.md #2219

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8 changes: 4 additions & 4 deletions docs/cloud/dev/spryker-cloud-commerce-os/spryker-cloud-commerce-os-management.md
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Expand Up @@ -35,22 +35,22 @@ This RACI Matrix defines responsibilities, consultation and reporting obligation

| ACTIVITY | CUSTOMER | RESPONSIBLE DEVELOPING PARTY (CUSTOMER OR PARTNER) | SPRYKER |
| --- | ---| --- | --- |
| Application health, security, and performance. |
| <b>Application health, security, and performance. </b>|
| Provide an operational application based on the code of the Docker SDK and Spryker. | C | A/R | I |
| Optimize application performance by applying best practices. | I/C | R/A | I |
| Maintain application up to date and secure. | I/C | R/A | I |
| Infrastructure configuration and scaling. |
| <b>Infrastructure configuration and scaling. </b> |
| Resize environments according to changing needs. | - | C | R/A |
| Maintain the infrastructure up to date and secure. | I | I | R/A |
| Configure infrastructure for applications. | I | C | R/A |
| Provide deploy files for SCCOS environments. | I | R/A | C |
| Deployment |
| <b> Deployment </b> |
| Provide valid access tokens for repositories and make them available per requirements. | - | R/A | I |
| Conduct appropriate testing, especially the load testing of data import before production deployments. | I/C | R/A | I |
| Conduct initial troubleshoot of deployment issues. | - | R/A | - |
| Resolve deployment issues related to code and data, like data imports, timeouts during data import, or wrong data structure. | - | R/A | I |
| Resolve deployment infrastructure issues: placement issues, timeouts of image building, deployment of containers like Jenkins. | - | - | R/A |
| Monitoring, alerting, and troubleshooting. |
| <b> Monitoring, alerting, and troubleshooting. </b> |
| Analyze logs to detect and troubleshoot infrastructure issues. | I | I | R/A |
| Analyze logs to detect and troubleshoot application issues. | I/C | R/A | - |
| Monitor infrastructure and inform stakeholders about issues proactively. | I | I | R/A |
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