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versioned_docs/version-22.0/Files/UI/Solution-Manager/Managing-Self-Service.md

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+# Working with Self Service
+
+SMA Technologies' flagship product, OpCon, is a comprehensive cross-platform workload automation solution. Self Service
+is a licensed module for OpCon in SMA Technologies' next-generation web interface. It
+is an innovative solution that empowers front-office staff to trigger
+OpCon workflows without having to engage the IT department.
+
+## License File Request and Storing
+
+If you have purchased the Self Service solution, you will need a license to see and access it in this version of Solution
+Manager. To request and save the license file, follow these next
+procedures.
+
+To request the license file:
+
+1. Launch Enterprise Manager.
+2. Use menu path: **Help \> About OpCon EnterpriseManager**.
+3. Click the **License Information** tab.
+4. Select the **System ID** \[e.g., (OpconServer_6410)\] at the end of     the first line.
+5. Right-click and select **Copy**.
+6. Send an email to <license@smatechnologies.com> to request an updated
+    license file for OpCon that includes support for "SMA Self Service"
+    and paste the System ID into the email request. You should receive
+    the license within an hour during regular business hours.
+7. Click **OK** to close the **About** dialog.
+
+After SMA Technologies responds to the license request, follow this next procedure to save the license file to the SAM
+directory.
+
+To save the license file:
+
+1. Save the file to the **<Configuration
+    Directory\>\\OpConxps\\SAM\\** folder on your OpCon server when you
+    receive your license file from SMA Technologies. SAM will automatically pick up
+    this new file within 6 hours.
+2. *(Optional)* Stop and restart the **SMA OpCon
+    Service Manager** in your **Windows Services** tool to pick up the
+    file immediately.