SMART data collection broken for one of my drives (SAMSUNG SpinPoint F2)

[therealprof]

My system has three drives, for one of them the SMART data collection is broken, the other ones work just fine:

Traceback (most recent call last):
  File "/opt/rockstor/src/rockstor/rest_framework_custom/generic_view.py", line 40, in _handle_exception
    yield
  File "/opt/rockstor/src/rockstor/storageadmin/views/disk_smart.py", line 114, in post
    return self._info(disk)
  File "/opt/rockstor/eggs/Django-1.6.2-py2.7.egg/django/db/transaction.py", line 339, in inner
    return func(*args, **kwargs)
  File "/opt/rockstor/src/rockstor/storageadmin/views/disk_smart.py", line 68, in _info
    attributes = smart.extended_info(disk.name)
  File "/opt/rockstor/src/rockstor/system/smart.py", line 48, in extended_info
    o, e, rc = run_command([SMART, '-a', '/dev/%s' % device])
  File "/opt/rockstor/src/rockstor/system/osi.py", line 78, in run_command
    raise CommandException(out, err, rc)
CommandException: 'smartctl 6.2 2013-07-26 r3841 [x86_64-linux-4.0.2-1.el7.elrepo.x86_64] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org  === START OF INFORMATION SECTION === Model Family:     SAMSUNG SpinPoint F2 EG Device Model:     SAMSUNG HD154UI Serial Number:    S1XWJ1LSB03973 LU WWN Device Id: 5 0024e9 002690eb8 Firmware Version: 1AG01118 User Capacity:    1,500,301,910,016 bytes [1.50 TB] Sector Size:      512 bytes logical/physical Device is:        In smartctl database [for details use: -P show] ATA Version is:   ATA/ATAPI-7, ATA8-ACS T13/1699-D revision 3b Local Time is:    Fri May 22 03:25:41 2015 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled  === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED  General SMART Values: Offline data collection status:  (0x00)\tOffline data collection activity \t\t\t\t\twas never started. \t\t\t\t\tAuto Offline Data Collection: Disabled. Self-test execution status:      (  25)\tThe self-test routine was aborted by \t\t\t\t\tthe host. Total time to complete Offline  data collection: \t\t(19704) seconds. Offline data collection capabilities: \t\t\t (0x7f) SMART execute Offline immediate. \t\t\t\t\tAuto Offline data collection on/off support. \t\t\t\t\tAbort Offline collection upon new \t\t\t\t\tcommand. \t\t\t\t\tOffline surface scan supported. \t\t\t\t\tSelf-test supported. \t\t\t\t\tConveyance Self-test supported. \t\t\t\t\tSelective Self-test supported. SMART capabilities:            (0x0003)\tSaves SMART data before entering \t\t\t\t\tpower-saving mode. \t\t\t\t\tSupports SMART auto save timer. Error logging capability:        (0x01)\tError logging supported. \t\t\t\t\tGeneral Purpose Logging supported. Short self-test routine  recommended polling time: \t (   2) minutes. Extended self-test routine recommended polling time: \t ( 329) minutes. Conveyance self-test routine recommended polling time: \t (  34) minutes. SCT capabilities: \t       (0x003f)\tSCT Status supported. \t\t\t\t\tSCT Error Recovery Control supported. \t\t\t\t\tSCT Feature Control supported. \t\t\t\t\tSCT Data Table supported.  SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE   1 Raw_Read_Error_Rate     0x000f   253   253   051    Pre-fail  Always       -       1   3 Spin_Up_Time            0x0007   073   073   011    Pre-fail  Always       -       8970   4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       300   5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0   7 Seek_Error_Rate         0x000f   253   253   051    Pre-fail  Always       -       0   8 Seek_Time_Performance   0x0025   100   100   015    Pre-fail  Offline      -       12876   9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       751  10 Spin_Retry_Count        0x0033   100   100   051    Pre-fail  Always       -       0  11 Calibration_Retry_Count 0x0012   100   100   000    Old_age   Always       -       0  12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       83  13 Read_Soft_Error_Rate    0x000e   253   253   000    Old_age   Always       -       1 183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0 184 End-to-End_Error        0x0033   100   100   000    Pre-fail  Always       -       0 187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       1 188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0 190 Airflow_Temperature_Cel 0x0022   082   078   000    Old_age   Always       -       18 (Min/Max 12/18) 194 Temperature_Celsius     0x0022   079   076   000    Old_age   Always       -       21 (Min/Max 12/21) 195 Hardware_ECC_Recovered  0x001a   100   100   000    Old_age   Always       -       14283 196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0 197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       1 198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0 199 UDMA_CRC_Error_Count    0x003e   253   253   000    Old_age   Always       -       0 200 Multi_Zone_Error_Rate   0x000a   253   253   000    Old_age   Always       -       0 201 Soft_Read_Error_Rate    0x000a   253   253   000    Old_age   Always       -       0  SMART Error Log Version: 1 No Errors Logged  SMART Self-test log structure revision number 1 Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error # 1  Extended captive    Aborted by host               90%       747         - # 2  Extended offline    Aborted by host               90%       747         - # 3  Extended offline    Completed: read failure       90%       746         2111383925  SMART Selective self-test log data structure revision number 1  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS     1        0        0  Not_testing     2        0        0  Not_testing     3        0        0  Not_testing     4        0        0  Not_testing     5        0        0  Not_testing Selective self-test flags (0x0):   After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.   '

[phillxnet]

A forum member KarstenV has also reported SMART info errors:-
http://forum.rockstor.com/t/question-about-rockstor-install-with-issues-im-seing/204
In their case 3 out of 4 of their drives are causing the SMART system to throw errors.

[phillxnet]

Linked forum report states errors with:-

Western Digital Blue WD5000AAKS 500GB
Western Digital Caviar GP WD5000AACS 500GB
Maxtor DiamondMax 10 6B200M0 200GB

However another older Western Digital Blue WD5000AAKS 500GB they have does report / parse correctly.

[phillxnet]

We now have in hand a working and Rockstor upsetting output from two identical drives thanks to the forum poster KarstenV linked above. I have also found an old drive of mine that triggers this behaviour, a ST3160021AS
Disks page - click on drive name - Update button in smart window - whole load of red text such as in forum post.
I'm can't look into this at the moment but just noting we have another example to hand.

[phillxnet]

I will try and have a look at this soon.

[phillxnet]

I am looking at this again today, no promises though.