Merge pull request #105 from rh-aiservices-bu/fix/pacific_shield_to_p…

…arasol

Changed all insurance company names to parasol

lab-materials/03/claims/claim1.json

@@ -1,5 +1,5 @@
 {
     "claim-number": 1,
     "subject": "Claim for Recent Car Accident - Policy Number: AC-987654321",
-    "content": "Dear Pacific Shield Insurance,\n\nI hope this email finds you well. My name is Sarah Turner, and I am writing to file a claim for a recent car accident that occurred on January 2nd, 2024, at approximately 3:30 PM. My policy number is AC-987654321.\n\nThe accident took place at the intersection of Birch Street and Willow Avenue in the city of Evergreen. I was driving my vehicle, a black Toyota Camry with license plate number DEF-456, heading south on Birch Street. At the intersection, the traffic signal was green, and I proceeded through the intersection.\n\nAt the same time, another vehicle, a blue Chevrolet Traverse with license plate number GHI-789, was traveling west on Willow Avenue. Unfortunately, the driver failed to stop at the red traffic signal, resulting in a collision with the front passenger side of my vehicle.\n\nThe impact caused significant damage to both vehicles. The front bumper and right headlight of my Toyota Camry are extensively damaged, and there are also damages to the front driver's side of the Chevrolet Traverse. Fortunately, no injuries were sustained during the accident, and both drivers were able to move their vehicles to the side of the road.\n\nI promptly exchanged information with the other driver, Mr. Daniel Reynolds, including our names, phone numbers, insurance details, and a brief description of the accident. Additionally, I took photos of the accident scene, including the damages to both vehicles and the position of the traffic signal.\n\nI have attached the necessary documents to this email, including the photos, a copy of the police report filed at the Evergreen Police Department, and the estimate for the repair costs from Evergreen Auto Repair, where I have taken my vehicle for assessment.\n\nI kindly request your prompt attention to this matter and would appreciate any guidance on the next steps in the claims process. If you require any additional information or documentation, please do not hesitate to contact me at (555) 123-4567 or sarah.turner@email.com.\n\nThank you for your assistance, and I look forward to a swift resolution of this claim.\n\nSincerely,\n\nSarah Turner\n123 Oak Street\nEvergreen, CA 98765\n(555) 123-4567\nsarah.turner@email.com"
+    "content": "Dear Parasol Insurance,\n\nI hope this email finds you well. My name is Sarah Turner, and I am writing to file a claim for a recent car accident that occurred on January 2nd, 2024, at approximately 3:30 PM. My policy number is AC-987654321.\n\nThe accident took place at the intersection of Birch Street and Willow Avenue in the city of Evergreen. I was driving my vehicle, a black Toyota Camry with license plate number DEF-456, heading south on Birch Street. At the intersection, the traffic signal was green, and I proceeded through the intersection.\n\nAt the same time, another vehicle, a blue Chevrolet Traverse with license plate number GHI-789, was traveling west on Willow Avenue. Unfortunately, the driver failed to stop at the red traffic signal, resulting in a collision with the front passenger side of my vehicle.\n\nThe impact caused significant damage to both vehicles. The front bumper and right headlight of my Toyota Camry are extensively damaged, and there are also damages to the front driver's side of the Chevrolet Traverse. Fortunately, no injuries were sustained during the accident, and both drivers were able to move their vehicles to the side of the road.\n\nI promptly exchanged information with the other driver, Mr. Daniel Reynolds, including our names, phone numbers, insurance details, and a brief description of the accident. Additionally, I took photos of the accident scene, including the damages to both vehicles and the position of the traffic signal.\n\nI have attached the necessary documents to this email, including the photos, a copy of the police report filed at the Evergreen Police Department, and the estimate for the repair costs from Evergreen Auto Repair, where I have taken my vehicle for assessment.\n\nI kindly request your prompt attention to this matter and would appreciate any guidance on the next steps in the claims process. If you require any additional information or documentation, please do not hesitate to contact me at (555) 123-4567 or sarah.turner@email.com.\n\nThank you for your assistance, and I look forward to a swift resolution of this claim.\n\nSincerely,\n\nSarah Turner\n123 Oak Street\nEvergreen, CA 98765\n(555) 123-4567\nsarah.turner@email.com"
 }

lab-materials/03/claims/claim3.json

@@ -1,5 +1,5 @@
 {
     "claim-number": 3,
     "subject": "Urgent: Car Accident Claim Assistance Needed",
-    "content": "Dear AssuranceCare Inc.,\n\nI hope this email finds you well. I'm writing to, uh, inform you about, well, something that happened recently. It's, um, about a car accident, and I'm not really sure how to, you know, go about all this. I'm kinda anxious and confused, to be honest.\n\nSo, the accident, uh, occurred on January 15, 2024, at around 3:30 PM. I was driving, or, um, attempting to drive, my car at the intersection of Maple Street and Elm Avenue. It's kinda close to, um, a gas station and a, uh, coffee shop called Brew Haven? I'm not sure if that matters, but, yeah.\n\nSo, I was just, you know, driving along, and suddenly, out of nowhere, another car, a Blue Crest Sedan, crashed into the, uh, driver's side of my car. It was like, whoa, what just happened, you know? There was this screeching noise and, uh, some honking from other cars, and I just felt really, uh, overwhelmed.\n\nThe weather was, um, kinda cloudy that day, but I don't think it was raining. I mean, I can't really remember. Sorry if that's important. Anyway, the road, or, well, maybe the intersection, was kinda busy, with cars going in different directions. I guess that's, you know, a detail you might need?\n\nAs for damages, my car has, uh, significant damage on the driver's side. The front door is all dented, and the side mirror is, like, hanging by a thread. It's not really drivable in its current, uh, state. The Blue Crest Sedan also had some damage, but I'm not exactly sure what because, you know, everything happened so fast.\n\nI did manage to exchange information with the other driver. Their name is Sarah Johnson, and I got their phone number (555-1234), license plate number (ABC123), and insurance information. So, yeah, I hope that's helpful.\n\nI'm not sure what, um, steps I should take now. Do I need to go to a specific, uh, repair shop? Should I get a quote for the repairs? And, uh, how do I, you know, proceed with the insurance claim? I'm kinda lost here, and any guidance or assistance you can provide would be really, um, appreciated.\n\nSorry if this email is a bit all over the place. I'm just really, uh, anxious about the whole situation. Thank you for your understanding.\n\nSincerely,\n\nJane Doe\nPolicy Number: AC987654"
+    "content": "Dear Parasol Insurance,\n\nI hope this email finds you well. I'm writing to, uh, inform you about, well, something that happened recently. It's, um, about a car accident, and I'm not really sure how to, you know, go about all this. I'm kinda anxious and confused, to be honest.\n\nSo, the accident, uh, occurred on January 15, 2024, at around 3:30 PM. I was driving, or, um, attempting to drive, my car at the intersection of Maple Street and Elm Avenue. It's kinda close to, um, a gas station and a, uh, coffee shop called Brew Haven? I'm not sure if that matters, but, yeah.\n\nSo, I was just, you know, driving along, and suddenly, out of nowhere, another car, a Blue Crest Sedan, crashed into the, uh, driver's side of my car. It was like, whoa, what just happened, you know? There was this screeching noise and, uh, some honking from other cars, and I just felt really, uh, overwhelmed.\n\nThe weather was, um, kinda cloudy that day, but I don't think it was raining. I mean, I can't really remember. Sorry if that's important. Anyway, the road, or, well, maybe the intersection, was kinda busy, with cars going in different directions. I guess that's, you know, a detail you might need?\n\nAs for damages, my car has, uh, significant damage on the driver's side. The front door is all dented, and the side mirror is, like, hanging by a thread. It's not really drivable in its current, uh, state. The Blue Crest Sedan also had some damage, but I'm not exactly sure what because, you know, everything happened so fast.\n\nI did manage to exchange information with the other driver. Their name is Sarah Johnson, and I got their phone number (555-1234), license plate number (ABC123), and insurance information. So, yeah, I hope that's helpful.\n\nI'm not sure what, um, steps I should take now. Do I need to go to a specific, uh, repair shop? Should I get a quote for the repairs? And, uh, how do I, you know, proceed with the insurance claim? I'm kinda lost here, and any guidance or assistance you can provide would be really, um, appreciated.\n\nSorry if this email is a bit all over the place. I'm just really, uh, anxious about the whole situation. Thank you for your understanding.\n\nSincerely,\n\nJane Doe\nPolicy Number: AC987654"
 }

lab-materials/03/optional_claims/claim5.json

@@ -1,5 +1,5 @@
 {
     "claim-number": 5,
     "subject": "Where is My Money? Urgent Attention Needed for My Car Accident Claim",
-    "content": "Dear Stoneheart Insurance Claims Department,\n\nI am absolutely *thrilled* (read: infuriated) to be writing yet another heartfelt missive to the void that is your customer service. My recent car accident claim has vanished into the ether, much like my patience and the professionalism I expected from your company. How about we resolve this before the next ice age?\n\nLet's recap the blockbuster event:\nOn March 28, 2023, at around 4:15 PM, at the intersection of 5th Avenue and Main St in Springfield, my car was passionately sideswiped by another vehicle. Why? Because the other driver blasted through a red light and T-boned my car's passenger side. It was a harrowing scene, made worse by your glacial pace of response.\n\nIt's been over two weeks, and your commitment to delay is almost impressive. I demand a comprehensive review and prompt update on my claim within the next 24 hours. This isn't just a request—it's a necessity driven by sheer frustration and the urgent need for resolution.\n\nPlease treat this matter with the urgency it clearly deserves. I expect a detailed plan of action and a swift response, or be assured, further actions including legal recourse will be considered.\n\nLooking forward to an expedited resolution,\nSaul Goodman\n\nCC: My 17 Twitter Followers\n\nAttach: Police Report No. 12345, Photos of the Incident, Documented Calls and Emails"
+    "content": "Dear Parasol Insurance,\n\nI am absolutely *thrilled* (read: infuriated) to be writing yet another heartfelt missive to the void that is your customer service. My recent car accident claim has vanished into the ether, much like my patience and the professionalism I expected from your company. How about we resolve this before the next ice age?\n\nLet's recap the blockbuster event:\nOn March 28, 2023, at around 4:15 PM, at the intersection of 5th Avenue and Main St in Springfield, my car was passionately sideswiped by another vehicle. Why? Because the other driver blasted through a red light and T-boned my car's passenger side. It was a harrowing scene, made worse by your glacial pace of response.\n\nIt's been over two weeks, and your commitment to delay is almost impressive. I demand a comprehensive review and prompt update on my claim within the next 24 hours. This isn't just a request—it's a necessity driven by sheer frustration and the urgent need for resolution.\n\nPlease treat this matter with the urgency it clearly deserves. I expect a detailed plan of action and a swift response, or be assured, further actions including legal recourse will be considered.\n\nLooking forward to an expedited resolution,\nSaul Goodman\n\nCC: My 17 Twitter Followers\n\nAttach: Police Report No. 12345, Photos of the Incident, Documented Calls and Emails"
 }

lab-materials/03/optional_claims/claim6.json

@@ -1,5 +1,5 @@
 {
     "claim-number": 6,
     "subject": "Urgent Claim Review Required: Collision in King's Landing",
-    "content": "Dear Westeros Insurance Claims Department,\nThis correspondence is from Tyrion Lannister, currently not in a tavern but rather dealing with the aftermath of an unpleasant vehicular incident. As a man known for resolving conflicts, I find myself ironically embroiled in one that requires your immediate attention.\n\nHere are the distressing details:\nOn April 15, 2023, at about noon, within the confines of King's Landing, my car was struck by another. As I navigated through the bustling streets near the marketplace, a distracted driver—likely admiring the view of the Blackwater Bay instead of the road—rammed into my car's side. This not only caused significant damage to the vehicle but also disrupted my travel plans significantly.\n\nNearly a month has elapsed since the accident, and yet, I've seen more action in the Small Council meetings than in the progress of my claim. Your lack of promptness in handling this matter is both noted and distressing. I require an exhaustive review and a swift update on my claim within the next 48 hours. This is not a mere request, but a necessity fueled by urgent needs and dwindling patience.\n\nPlease address this claim with the seriousness it merits. I expect a detailed response and a rapid resolution, or rest assured, further actions, potentially involving the Crown, will be considered.\n\nI await your expedited action,\nTyrion Lannister\n\nCC: Master of Coin\n\nAttach: Car Damage Photos, Eyewitness Accounts, Incident Report No. KL509"
+    "content": "Dear Parasol Insurance,\nThis correspondence is from Tyrion Lannister, currently not in a tavern but rather dealing with the aftermath of an unpleasant vehicular incident. As a man known for resolving conflicts, I find myself ironically embroiled in one that requires your immediate attention.\n\nHere are the distressing details:\nOn April 15, 2023, at about noon, within the confines of King's Landing, my car was struck by another. As I navigated through the bustling streets near the marketplace, a distracted driver—likely admiring the view of the Blackwater Bay instead of the road—rammed into my car's side. This not only caused significant damage to the vehicle but also disrupted my travel plans significantly.\n\nNearly a month has elapsed since the accident, and yet, I've seen more action in the Small Council meetings than in the progress of my claim. Your lack of promptness in handling this matter is both noted and distressing. I require an exhaustive review and a swift update on my claim within the next 48 hours. This is not a mere request, but a necessity fueled by urgent needs and dwindling patience.\n\nPlease address this claim with the seriousness it merits. I expect a detailed response and a rapid resolution, or rest assured, further actions, potentially involving the Crown, will be considered.\n\nI await your expedited action,\nTyrion Lannister\n\nCC: Master of Coin\n\nAttach: Car Damage Photos, Eyewitness Accounts, Incident Report No. KL509"
 }