Unable to launch the Application [0x80040155]

[phandoo]

📝 Use the below template to report your issue.
💡 Upgrade to the latest alpha release to check if the problem is already fixed.
📎 To aid investigation, provide your OGcalsync.log file (see instructions).

---

OGCS Version: v1.2.3.4
Installed or Portable: Installed

Problem Description
Unable to launch the application

Steps to Reproduce the Issue

1. Double click the application
2. Waits for a few seconds, flashes screen and errors out

---

Application terminated!

A problem was encountered with your Office install.

Please see the wiki for a solution. [0x80004002]

OK

Any other information
I have tried repairing outlook a few times - both local and online. And still does not work
I love your app and it worked fine for a few weeks and now it doesn't work
earlier a repair would help but not anymore.
attached is the log file.
thanks in advance.
OGcalsync.log

[john270]

Same for me - is it related to an update to Office? The sync error coincides with Outlook UI getting a makeover

[kwagner115]

Same for me as well.

[phandoo]

I did some more research on this and the error in th elog that shows: 2020-05-14 12:14:49,335 WARN 1 OutlookGoogleCalendarSync.OutlookOgcs.Calendar [0] - Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Interface not registered (Exception from HRESULT: 0x80040155). though the pop shows an error that is solved by the outlook repair. I checked on the error 0x80040155 and then I checked the following steps: 1. Access the Windows Registry Editor via Start > Run > Type Cmd and Enter > Type RegEdt32 and Enter. 2. Navigate to each of the keys that exist (depends on if using the 32 or 64 bit version of Outlook/Windows): - HKEY_CLASSES_ROOT\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib - HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib 3. Find a (Default) entry with the value {00062FFF-0000-0000-C000-000000000046} I realized the following 2 registries dont exist - HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib - - Has anyone seen this as well?

…

On Thu, 14 May 2020 at 12:13, kwagner115 ***@***.***> wrote: Same for me as well. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#991 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ7SIQI5SSJVHZRLAUVTZ3RRPG6HANCNFSM4M737UTA> .

-- Thanks Prabhat Handoo +91-997.035.7722

[kwagner115]

See #983 for more history. I discovered the problem a few weeks back. I am part of the WIndows Insider program so I am usually running controlled beta versions of Windows 10. So likely to see problem with apps before the general population.

I never investigated any of the registry enties.

[phandoo]

the 2 registries dont exit, the first one does.

[phw198]

@phandoo

though the pop shows an error that is solved by the outlook repair.

If you upgraded OGCS as per the guidance, the correct error would be reported.

The guidance you followed for 0x80040155 does say "Navigate to each of the keys that exist" - missing keys aren't necessarily a problem.

Issue #961 reports the wiki instructions resolves the issue - you followed all the way through to "Ensure MSOUTL.LIB is Registered"? Otherwise a reinstall of Office has also reportedly fixed up the broken Office install.

[phandoo]

thanks for your reply .I have done a full repair of outlook but I still get the same error. 0x80004002 - E_NOINTERFACE
however my log files shows a different error.

2020-05-19 16:45:27,506 DEBUG  18 OutlookGoogleCalendarSync.NotificationTray [0] -  Already have latest TZDB version.
2020-05-19 16:45:28,939 INFO  8 OutlookGoogleCalendarSync.Updater [0] -  Already running the latest version of OGCS.
2020-05-19 16:45:30,367 WARN  1 OutlookGoogleCalendarSync.OutlookOgcs.Calendar [0] -  Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Interface not registered (Exception from HRESULT: 0x80040155).
2020-05-19 16:45:30,823 FAIL  1 OutlookGoogleCalendarSync.Telemetry [0] -  Failed determining Outlook client version.
2020-05-19 16:45:30,824 FATAL  1 OutlookGoogleCalendarSync.Program [0] -  A problem was encountered with your Office install.
Please see the wiki for a solution. [0x80004002]

[phw198]

You seem insistent on neither upgrading, following the wiki instructions for 0x80040155 nor answering my questions.