Update failed due to GMeet and empty body/description. Value cannot be null.

[Securlock]

Checklist:-

• Upgrade to the latest release (alpha if available)
• Reproduce the issue
• Complete the information below
• Provide your OGcalsync.log file (see how-to)

OGCS Version: v1.2.3.4
Edition: Installed / Portable
Sync Direction: G->O / O->G / O<->G

Bug Description
A clear and concise description of what the bug is.
When syncing between Outlook and Google, I recieve the following error; "Error-Event update failed. Value cannot be null.Parameter name: input"

Steps to Reproduce the Issue

1. Go to...
2. Click on...

Any other information
Any additional information that may help troubleshoot the issue.
📎 Attach your OGcalsync.log file.
OGcalsync.log

2024-01-24 16:21:26,806 ERROR  17 OutlookGoogleCalendarSync.OGCSexception [28] -  System.ArgumentNullException: Value cannot be null.
Parameter name: input
2024-01-24 16:21:26,808 ERROR  17 OutlookGoogleCalendarSync.OGCSexception [21] -  Code: 0x80004003,-2147467261; Location: Match() in <Unknown File>
2024-01-24 16:21:26,809 ERROR  17 OutlookGoogleCalendarSync.OGCSexception [65] -     at System.Text.RegularExpressions.Regex.Match(String input)
   at OutlookGoogleCalendarSync.GoogleOgcs.Calendar.UpdateCalendarEntry(AppointmentItem ai, Event ev, Int32& itemModified, Boolean forceCompare) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\GoogleOgcs\GoogleCalendar.cs:line 907
   at OutlookGoogleCalendarSync.GoogleOgcs.Calendar.UpdateCalendarEntries(Dictionary`2 entriesToBeCompared, Int32& entriesUpdated) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\GoogleOgcs\GoogleCalendar.cs:line 699

[Kivi-Berlin]

Same issue here.
It happens if the first appointment of an Outlook serie is deleted.
My workaround was to set the start date of the Outlook serie to the next date which is not deleted.

[MartinJJ]

And same issue here.
Since update to v 2.10.3
Only doing a O->G sync
Every sync i get the popup : Google event update failed. Continue with synchronisation ?
I Click : OK
Get the same popup again ...
I Click OK again: in the end all looks to be OK...

Info In OGCS screen:

"Event update failed.
Value cannot be null. Parameter name: input"

Have at least 2 Outlook series where one or two items were changed/deleted/....

Had no issues before the update.
Have screenshots and the OGcalsync.log with logging level set to ' Debug' if you want them.

Regards, Martin

[JeroenTuinstra]

#1783 Sorry made the same bug report. Mine seems to be with a singel event, though spread over 2 days, with different time zones.

[phw198]

Apologies, time is being elusive for me at the moment! In the meantime, I think turning off syncing of Google Meet details will work around the problem until I can get a hot fix out.

[MartinJJ]

I'm only synch-ing Outlook -> Google, but turning off syncing of Google Meet details solved it for now !

[galexmay]

I can't see an option to turn off syncing Google Meet details. If that setting exists, can someone please tell me where to find it. I found "Include Meet Conferences and I switched that off, but it did not solve (or workaround) the problem for me. If you mean turning off calendar descriptions sync, that is no better for me that turning off syncing all together. Can you please confirm what you mean.

[MadisonJim]

I have the same issue: Value cannot be null. Parameter name: input. It is not clear to me whether a solution is being worked on. I see a "closed" listing above.

[vprichard]

I have the same issue upon running sync:
"Event update failed.
Value cannot be null. Parameter name: input"

I do not use Outlook or Google for meetings and also cannot find the option for " turning off syncing of Google Meet details."

OGcalsync.2024-01-31.log
OGcalsync.2024-02-01.log

[phw198]

Sorry for the delay in getting to this.

📦 However, it should now be resolved with hotfix v2.10.3.1.zip (see instructions for applying).
      CRCs: Zip = 65B94D5C Exe = 3ED60673

Please let me know how it goes!

[vprichard]

This fixed the problem for me -- thanks.

…

On 2/1/2024 12:11 PM, Paul Woolcock wrote: Sorry for the delay in getting to this. 📦 However, it should now be resolved with hotfix v2.10.3.1.zip <https://github.com/phw198/OutlookGoogleCalendarSync/files/14129716/v2.10.3.1.zip> (see instructions for applying <https://github.com/phw198/OutlookGoogleCalendarSync/wiki/Reporting-Problems#applying-a-hotfix>). CRCs <https://github.com/phw198/OutlookGoogleCalendarSync/wiki/Known-Issues#cyclic-redundancy-checks---aka-crcs>: Zip = |65B94D5C| Exe = |3ED60673| Please let me know how it goes! — Reply to this email directly, view it on GitHub <#1776 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVCBRYESF7CJHGZWINX2V3LYRPSFRAVCNFSM6AAAAABCIES5UGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRSGA2DANZVGU>. You are receiving this because you commented.Message ID: ***@***.***>

[galexmay]

Yes, that seems to work. Please note, however, that the website is reporting 2.10.2 as the latest Alpha version, which is wrong. Please also note that, having downgraded back to the beta version, the check for updates didn't work and I had to force the issue to get back to 2.10.3.

[phw198]

Thanks for confirming @vprichard 👍🏻

@galexmay Yep, I stalled further rollout of v2.10.3 knowing this issue would be affecting a lot of users. I need to decide whether to abandon this release and put this hotfix straight into v2.10.4....

[MadisonJim]

This solved the problem for me as well. THANK YOU FOR YOUR FAST SOLUTION!

[amig500]

works for me too, thanks 👍

[schnodo]

The issue was quite annoying because I synchronize on every change. I'm very happy that the hotfix resolves it. Thank you very much. Fantastic software!

[PaulNocero]

Thank you. That seems to have fixed this problem.