Problem with access level in the tickets/projects area

[Jeferson-Ramos-Einov]

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I have a team called Commercial with the role admin, even though I am an administrator, the user from the Commercial team cannot reopen a ticket in my project.

I am using the user leonardotomitch:

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• I have read the above statement and can confirm my post is relevant to the GitHub feature areas Issues and/or Projects.

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[boscocp]

Hi! What about the repository permissions? Are correctly set to allow team members to manage issues? Also check if there are any branch protection rules that might be restricting certain actions. And double-check that the user in question indeed has the admin role within the team and that the team has the necessary permissions for the repository.

[Jeferson-Ramos-Einov]

@boscocp

Yes, it was the permission level within the repository that was wrong, thanks for the help