Copilot pro not activated

[suadsylejmani]

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Hello guys! I got a question, I payed for github copilot pro (developers subscription) which is 10$, the money was taken from my bank account but in the billing section I still see Github Copilot free billing. Now on the screenshot you can see what it says. "Your account is still locked from purchases. Please update your billing information." Still 10$ were retrieved from my bank account

[davevad93]

Hi @suadsylejmani ,

This is an account-related problem, in which case it's recommended to contact support by opening a ticket here, select "Billing, payments, or receipts" and explain your issue.

[queenofcorgis]

Thanks @davevad93 ❤️

Please note for future posts @suadsylejmani, you are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

[suadsylejmani]

Thank you!