[3.0.0.17] Generating keys - Encrypting keys - Personal items [0 - 100] - Stuck

[reginfo]

Steps to reproduce

1.Login as admin
2.Add new AD User

Expected behaviour

Complete procedure

Actual behaviour

Stuck on Generating Keys - Encrypting keys - Personal items [0 - 100]

Server configuration

Operating system:
Ubuntu 20.04
Web server:
Apache/2.4.41 (Ubuntu)
Database:
mysql Ver 15.1 Distrib 10.7.3-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
PHP version:
PHP 7.4.3
Teampass version:
version 3.0.0.17
Teampass configuration file:
PLEASE attach to this issue the file /includes/config/tp.config.php.
tp (1).txt

Updated from an older Teampass or fresh install:
Fresh

Client configuration

Browser:
Chrome, Edge
Operating system:
Windows 11

Logs

Web server error log

Nothing in error.log

Log from the web-browser developer console (CTRL + SHIFT + i)

DevTools failed to load source map: Could not load content for http://192.168.xx.xx/plugins/summernote/summernote-bs4.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

[lollko]

Hi,

I have same issue

when i check error log nothing happen , but if i check php. log i find somthing

PHP Fatal error: Uncaught TypeError: base64_encode(): Argument #1 ($string) must be of type string, bool given in /var/www/TeamPass1/sources/main.functions.php:2738
Stack trace:
#0 /var/www/TeamPass1/sources/main.functions.php(2738): base64_encode()
#1 /var/www/TeamPass1/sources/main.queries.php(1893): decryptUserObjectKey()
#2 /var/www/TeamPass1/sources/main.queries.php(1747): continueReEncryptingUserSharekeysStep1()
#3 /var/www/TeamPass1/sources/main.queries.php(395): continueReEncryptingUserSharekeys()
#4 /var/www/TeamPass1/sources/main.queries.php(150): keyHandler()
#5 /var/www/TeamPass1/sources/main.queries.php(74): mainQuery()
#6 {main}
thrown in /var/www/TeamPass1/sources/main.functions.php on line 2738

[ssudosu]

Hello,

I have same issue,

When I try to add a user through LDAP it is in a loop but the user receives the email with encryption code.

After entering the LDAP user, no folders appear and it is in a loop looking for folders.

In the browser console I have these errors:

Thank you.

[dsnt02518]

Looks like a missing semicolon - have created a pull request which should fix this (#3172)

[dsnt02518]

Nope, that's not the only issue - apologies. I'll submit a new PR if I can work out what's really going on here.

[giuseppeursi]

Hi, i have the same problem.
errorlog.txt

Here devtool log

[maydond]

I had the same issue (Encrypting keys dialog stuck) after some time using TeamPass and fiilling up DB with items.
Results were variable, for example, new domain users received "welcome" letter and could use teampass, but could not see some passwords (items with large ID's that were not successfully encrypted during 30 seconds). Local users even did not receive emails and could not log in.

Maybe it is not the case that you are talking about, but sympthoms look similar.
In my case, the reason was the default 30 second PHP timeout, which was not enough to finish key encryption. After changing php timeout and restarting PHP everything works fine, just needed to reencrypt data for users or just recreate them.

[ricain59]

Hello,

I have the same problem after check all users on upgrade from 2.1.27.36 to 3.0.0.17
On creating keys for the first users, freeeze on this step.

The log not show anything:
`==> /var/log/httpd/teampass-access_log <==
192.168.1.212 - - [05/Jul/2022:10:11:55 +0100] "POST /install/upgrade_run_3.0.0_users.php HTTP/1.1" 200 482 "https://x.x.x.x/install/upgrade.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36"

==> /var/log/httpd/ssl_access_log <==
192.168.1.212 - - [05/Jul/2022:10:11:55 +0100] "POST /install/upgrade_run_3.0.0_users.php HTTP/1.1" 200 482
`
On developper page on browser, don't get any errors:

[lollko]

bump, some news ?

[ricain59]

Any news?

[nratineau]

@lollko @ricain59 Had the same issue with the upgrade being stuck and worked around it by creating a brand new Admin user and using it to run the upgrade. Hopefully it will work for you.
Seems there is an issue with the upgrade process when it's trying to do the keys/items for the user you are running the upgrade with if this user has items/password associated in the DB.

[Kyogre]

For me Encrypting keys - Personal items stucks only if the user has bad format of Email in his info.
If I edit the user and write some email in correct format like someemail123@mail.com and than generate new OTP - it will be done successfully, even if I write some fake email.