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Endless loading for all files except .txt and .md #745

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Pilzinsel64 opened this issue Apr 2, 2020 · 2 comments
Closed

Endless loading for all files except .txt and .md #745

Pilzinsel64 opened this issue Apr 2, 2020 · 2 comments
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bug Something isn't working

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@Pilzinsel64
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Steps to reproduce

  1. Open the files app in a browser
  2. Navigate to a directory that is your own.
  3. In the files app just create a new file called "test.json".
  4. If the text editor does not open automatically, click on the files.

Expected behaviour

Until v18.0.0 It was possible to click a file (or while creating a new one) and then the text editor showed up. After one or two seconds I was able to see and edit the content.

Actual behaviour

When I click on a file, like .php, .json, .xml, the text editor does open but keep loading without showing the content.

In Settings->Protocoll there is no error or any log.

I have three nextcloud instances on very different servers. On every instance I get the same problem. With different Windows clients and different browsers. This bug does not happen in the Android-App btw, only in the browser.

This issues seems to be same as #651 but I want open a seperate one to post everything you need seperatly.

Screenshots

grafik
Client device and OS specification:
grafik

Server configuration detail

Operating system: SunOS localhost 5.10 Generic_150401-49 i86pc SunOS localhost 5.10 Generic_150401-49 i86pc SunOS localhost 5.10 Generic_150401-49 i86pc SunOS localhost 5.10 Generic_150401-49 i86pc

Webserver: Apache/2.4.41 (Unix) (cgi-fcgi) (on Strao Webspace)

Database: mysql 5.6.42 (on Strao Webspace) | 5.7.24 (nextcloud 18 snap on ubuntu)

PHP version: 7.3

7.3.16
Modules loaded: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, intl, json, lzf, mailparse, mbstring, mcrypt, mysql, mysqli, pcntl, standard, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, Zend OPcache

Nextcloud version: 18.0.3 - 18.0.3.0

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array
(
)

List of activated apps
Enabled:
 - accessibility: 1.4.0
 - activity: 2.11.0
 - admin_audit: 1.8.0
 - apporder: 0.9.0
 - bruteforcesettings: 1.5.0
 - calendar: 2.0.2
 - cloud_federation_api: 1.1.0
 - comments: 1.8.0
 - contacts: 3.2.0
 - dav: 1.14.0
 - dropit: 0.4.0
 - external: 3.5.0
 - federatedfilesharing: 1.8.0
 - federation: 1.8.0
 - files: 1.13.1
 - files_external: 1.9.0
 - files_external_onedrive: 1.0.7
 - files_pdfviewer: 1.7.0
 - files_rightclick: 0.15.2
 - files_sharing: 1.10.1
 - files_trashbin: 1.8.0
 - files_versions: 1.11.0
 - files_videoplayer: 1.7.0
 - firstrunwizard: 2.7.0
 - forms: 1.1.1
 - groupfolders: 6.0.3
 - guests: 1.4.3
 - issuetemplate: 0.6.0
 - logreader: 2.3.0
 - lookup_server_connector: 1.6.0
 - nextcloud_announcements: 1.7.0
 - notifications: 2.6.0
 - oauth2: 1.6.0
 - occweb: 0.0.7
 - ocdownloader: 1.7.6
 - password_policy: 1.8.0
 - photos: 1.0.0
 - polls: 1.3.0
 - privacy: 1.2.0
 - provisioning_api: 1.8.0
 - serverinfo: 1.8.0
 - settings: 1.0.0
 - sharebymail: 1.8.0
 - spreed: 8.0.6
 - support: 1.1.0
 - survey_client: 1.6.0
 - systemtags: 1.8.0
 - talk_simple_poll: 1.1.0
 - tasks: 0.12.1
 - text: 2.0.0
 - theming: 1.9.0
 - theming_customcss: 1.5.0
 - twofactor_admin: 2.0.0
 - twofactor_backupcodes: 1.7.0
 - twofactor_email: 1.0.1
 - twofactor_nextcloud_notification: 2.2.0
 - twofactor_totp: 4.1.3
 - updatenotification: 1.8.0
 - viewer: 1.2.0
 - workflowengine: 2.0.0
Disabled:
 - encryption
 - recommendations
 - user_ldap

Configuration (config/config.php)
{
    "maintenance": false,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "pilzinsel64.com",
        "www.pilzinsel64.com",
        "localhost"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "tempdirectory": "\/mnt\/web418\/a2\/84\/510199884\/htdocs\/www\/pilzinsel64.com\/pilzcloud\/data\/tmp",
    "dbtype": "mysql",
    "version": "18.0.3.0",
    "overwrite.cli.url": "https:\/\/pilzinsel64.com\/pilzcloud",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_sendmailmode": "smtp",
    "mail_smtpsecure": "ssl",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpauth": 1,
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "app_install_overwrite": [
        "occweb",
        "dropit",
        "files_external_onedrive",
        "ocdownloader"
    ],
    "theme": "",
    "loglevel": 2,
    "twofactor_enforced": "true",
    "twofactor_enforced_groups": [],
    "twofactor_enforced_excluded_groups": []
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption:

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0

Operating system: Windows 10 v1903

Logs

Web server error log
Have no acces to it on the Strato Webspace.
If you need the logs of my other two instancs, just tell me.
Nextcloud log
Strato Webspace:
[nextcloud.zip](https://github.com/nextcloud/text/files/4419248/nextcloud.zip)
If you need the logs of my other two instancs, just tell me.
@wiswedel
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wiswedel commented Apr 2, 2020

duplicate of #651

@wiswedel wiswedel closed this as completed Apr 2, 2020
@cyayon
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cyayon commented May 3, 2020

Hi,

when this app is enabled, i have an infinite loading icon on the front of file app (default page after logon).
No particular error in logs.
This issue happen, since upgrade from 17.0.4 to 18.0.4.
I have to disable file app to remove this loading icon on file app.

thx.

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