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files downloaded from shared folder are corrupt #25171

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ajay-gh opened this issue Jan 17, 2021 · 3 comments
Closed

files downloaded from shared folder are corrupt #25171

ajay-gh opened this issue Jan 17, 2021 · 3 comments

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@ajay-gh
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ajay-gh commented Jan 17, 2021

Downloading files from an anonymously shared folder ( e.g. from https://cloudprovider.com/s/charstring ) works without generating any errors or warning. Nevertheless the files get truncated in the process to roughly 5kb, regardless of actual size. When downloading the same files through the user interface (after login) the files arrive complete and uncorrupted.

File types, sizes, flags etc. , or browser used to access the shared folder do not seem to matter. In the cloud the correct file sizes are shown.

(the cloud operator's webpage shows "latest" nextcloud version installed, but does not provide a nextcloud version number, sorry)

@kesselb
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kesselb commented Jan 17, 2021

Hi @ajay-gh,

thanks for reporting an issue. I would suggest to contact your cloud operator and ask them for advice. I created a test account at https://try.nextcloud.com/, uploaded a movie (~10mb), created a public link share, opened the link in a another browser in a private window, downloaded the file. Size and Checksum are the same.

@kesselb kesselb closed this as completed Jan 17, 2021
@CamZie
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CamZie commented Jan 18, 2021

@kesselb thank you for the information and tests. We hope that maybe you could help us with this issue. More information about this issue could be found here: nextcloud/files_pdfviewer#207 .

@ajay-gh
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ajay-gh commented Jan 19, 2021 via email

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