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Comments are no longer working (NC 18.0.5) #21271

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andreasgremm opened this issue Jun 6, 2020 · 1 comment
Closed

Comments are no longer working (NC 18.0.5) #21271

andreasgremm opened this issue Jun 6, 2020 · 1 comment
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@andreasgremm
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Steps to reproduce

  1. Select ...
  2. Select "Details"
  3. Click on "Comment"

Expected behaviour

Tell us what should happen
I should see the comments and should be able to write comments

Actual behaviour

Tell us what happens instead
Comments is selected .. but no comments are seen and comments can't be written.

Server configuration

Operating system:

Web server:

Database:

PHP version:

Nextcloud version: (see Nextcloud admin page)
18.0.5
Updated from an older Nextcloud/ownCloud or fresh install:
Update from 18.0.3
Where did you install Nextcloud from:
Stable Channel
Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Enabled:
  - accessibility: 1.4.0
  - activity: 2.11.0
  - admin_audit: 1.8.0
  - announcementcenter: 3.7.0
  - appointments: 1.5.0
  - apporder: 0.10.0
  - bookmarks: 3.1.1
  - bruteforcesettings: 1.6.0
  - calendar: 2.0.3
  - circles: 0.18.5
  - cloud_federation_api: 1.1.0
  - comments: 1.8.0
  - contacts: 3.3.0
  - customproperties: 1.0.1
  - dav: 1.14.0
  - deck: 1.0.2
  - documentserver_community: 0.1.5
  - dropit: 0.4.0
  - external: 3.5.0
  - federatedfilesharing: 1.8.0
  - federation: 1.8.0
  - files: 1.13.1
  - files_accesscontrol: 1.8.1
  - files_antivirus: 2.4.1
  - files_automatedtagging: 1.8.3
  - files_external: 1.9.0
  - files_fulltextsearch: 1.4.2
  - files_markdown: 2.3.0
  - files_mindmap: 0.0.22
  - files_pdfviewer: 1.7.0
  - files_retention: 1.7.0
  - files_rightclick: 0.15.2
  - files_sharing: 1.10.1
  - files_texteditor: 2.11.0
  - files_trashbin: 1.8.0
  - files_versions: 1.11.0
  - files_videoplayer: 1.7.0
  - firstrunwizard: 2.7.0
  - fulltextsearch: 1.4.1
  - groupfolders: 6.0.6
  - keeweb: 0.6.2
  - logreader: 2.3.0
  - lookup_server_connector: 1.6.0
  - metadata: 0.11.1
  - nextcloud_announcements: 1.7.0
  - notes: 3.5.0
  - notifications: 2.6.0
  - oauth2: 1.6.0
  - onlyoffice: 4.2.0
  - password_policy: 1.8.0
  - photos: 1.0.0
  - piwik: 0.5.4
  - polls: 1.4.3
  - privacy: 1.2.0
  - provisioning_api: 1.8.0
  - quota_warning: 1.7.0
  - ransomware_detection: 0.7.1
  - ransomware_protection: 1.6.1
  - recommendations: 0.6.0
  - serverinfo: 1.8.0
  - settings: 1.0.0
  - sharebymail: 1.8.0
  - spreed: 8.0.9
  - survey_client: 1.6.0
  - systemtags: 1.8.0
  - tasks: 0.13.1
  - text: 2.0.0
  - theming: 1.9.0
  - twofactor_backupcodes: 1.7.0
  - updatenotification: 1.8.0
  - user_ldap: 1.8.0
  - viewer: 1.2.0
  - workflow_pdf_converter: 1.3.2
  - workflow_script: 1.3.2
  - workflowengine: 2.0.0
Disabled:
  - encryption
  - files_frommail
  - mail
  - support

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"10.0.0.4",
"innovation.mettmann.de"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "http://innovation.mettmann.de/nextcloud",
"dbtype": "mysql",
"version": "18.0.5.1",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"logtimezone": "UTC",
"installed": true,
"memcache.local": "\OC\Memcache\APCu",
"default_language": "de",
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "\OCA\User_LDAP\LDAPProviderFactory",
"mail_smtpmode": "smtp",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "25",
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"lost_password_link": "http://innovation.mettmann.de/ssp/?action=sendtoken",
"maintenance": false,
"loglevel": 2,
"updater.secret": "REMOVED SENSITIVE VALUE"
}
}

Are you using external storage, if yes which one: local/smb/sftp/...
WebDav

Are you using encryption: yes/no
No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

+-------------------------------+-------------------------------------------------------+
| Configuration | |
+-------------------------------+-------------------------------------------------------+
| hasMemberOfFilterSupport | |
| homeFolderNamingRule | |
| lastJpegPhotoLookup | 0 |
| ldapAgentName | cn=browseuser,ou=manage,o=feuerwehr,dc=mettmann,dc=de |
| ldapAgentPassword | *** |
| ldapAttributesForGroupSearch | |
| ldapAttributesForUserSearch | |
| ldapBackupHost | |
| ldapBackupPort | |
| ldapBase | dc=mettmann,dc=de |
| ldapBaseGroups | dc=mettmann,dc=de |
| ldapBaseUsers | dc=mettmann,dc=de |
| ldapCacheTTL | 600 |
| ldapConfigurationActive | 1 |
| ldapDefaultPPolicyDN | |
| ldapDynamicGroupMemberURL | |
| ldapEmailAttribute | mail |
| ldapExperiencedAdmin | 0 |
| ldapExpertUUIDGroupAttr | entryUUID |
| ldapExpertUUIDUserAttr | entryUUID |
| ldapExpertUsernameAttr | |
| ldapExtStorageHomeAttribute | |
| ldapGidNumber | gidNumber |
| ldapGroupDisplayName | cn |
| ldapGroupFilter | (&(|(objectclass=groupOfUniqueNames))) |
| ldapGroupFilterGroups | |
| ldapGroupFilterMode | 0 |
| ldapGroupFilterObjectclass | groupOfUniqueNames |
| ldapGroupMemberAssocAttr | uniqueMember |
| ldapHost | localhost |
| ldapIgnoreNamingRules | |
| ldapLoginFilter | (&(|(objectclass=inetOrgPerson))(uid=%uid)) |
| ldapLoginFilterAttributes | |
| ldapLoginFilterEmail | 0 |
| ldapLoginFilterMode | 0 |
| ldapLoginFilterUsername | 1 |
| ldapNestedGroups | 0 |
| ldapOverrideMainServer | |
| ldapPagingSize | 500 |
| ldapPort | 389 |
| ldapQuotaAttribute | |
| ldapQuotaDefault | |
| ldapTLS | 0 |
| ldapUserAvatarRule | default |
| ldapUserDisplayName | cn |
| ldapUserDisplayName2 | mail |
| ldapUserFilter | (|(objectclass=inetOrgPerson)) |
| ldapUserFilterGroups | |
| ldapUserFilterMode | 0 |
| ldapUserFilterObjectclass | inetOrgPerson |
| ldapUuidGroupAttribute | auto |
| ldapUuidUserAttribute | auto |
| turnOffCertCheck | 0 |
| turnOnPasswordChange | 0 |
| useMemberOfToDetectMembership | 1 |
+-------------------------------+-------------------------------------------------------+

Client configuration

Browser:
Chrome / Safari
Operating system:
RHEL 7

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@andreasgremm andreasgremm added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jun 6, 2020
@kesselb
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kesselb commented Jun 6, 2020

Closing as duplicate of #21239

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