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Keyboard Manager shortcut remappings stop working #33978

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thefasquelle opened this issue Jul 23, 2024 · 5 comments
Closed

Keyboard Manager shortcut remappings stop working #33978

thefasquelle opened this issue Jul 23, 2024 · 5 comments
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Issue-Bug Something isn't working Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.

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@thefasquelle
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Microsoft PowerToys version

0.82.1

Installation method

PowerToys auto-update

Running as admin

No

Area(s) with issue?

Keyboard Manager

Steps to reproduce

I have some shortcuts remappings targeting excel only.
These shortcut will (seemingly) randomly stop working.
Sometime deactivating and reactivating KBM makes the remapping work again. Sometime it doesn't and the only fix is to restart computer.
I also have some remapping targeting matlab. Some of them are affected by this issue and some of them aren't.
I don't have any other remapping.

Regarding Excel shortcuts, the issue have been there for quite a long time (since I am using powertoys I think so about 2 years).
Regarding Matlab shortcuts, those I have used for the longest time never failed. I added new ones quite recently (like 2-3 days ago) and they failed today

PowerToysReport_2024-07-23-16-02-25.zip

✔️ Expected Behavior

shortcut remapping always work

❌ Actual Behavior

some shortcut remapping stop working

Other Software

Excel, Matlab

@thefasquelle thefasquelle added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jul 23, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@thefasquelle
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And just like that, shortcuts that stopped working are functional again after I lock and unlock my PC ...

@thefasquelle
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thefasquelle commented Jul 23, 2024

A few minutes later my shortcuts stopped working again. I tested all except for Ctrl+W because it is annoying when remapping doesn't work.
I lock and unlock my computer and it works.
There might be something here.

BTW here are my shortcut remappings
Those that never fail are Alt+Down -> Enter and Alt+Up -> Esc
image

I tried the workaround proposed in #13258 but it doesn't work.

@crutkas
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crutkas commented Nov 1, 2024

/dup #17344

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Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@microsoft-github-policy-service microsoft-github-policy-service bot added Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Nov 1, 2024
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Labels
Issue-Bug Something isn't working Product-Keyboard Shortcut Manager Issues regarding Keyboard Shortcut Manager Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.
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