[#2862] Integrate OpenKlant2 service with zaak detail view

src/open_inwoner/accounts/views/contactmoments.py

@@ -91,18 +91,18 @@ class KlantContactMomentBaseView(
     CommonPageMixin, BaseBreadcrumbMixin, KlantContactMomentAccessMixin, TemplateView
 ):
     def get_service(self, service_type: KlantenServiceType) -> VragenService | None:
+        if service_type == KlantenServiceType.OPENKLANT2:
+            try:
+                return OpenKlant2Service()
+            except ImproperlyConfigured:
+                logger.error("OpenKlant2 configuration missing")
         if service_type == KlantenServiceType.ESUITE:
             try:
                 return eSuiteVragenService()
             except ImproperlyConfigured:
                 logger.error("eSuiteVragenService configuration missing")
-        elif service_type == KlantenServiceType.OPENKLANT2:
-            try:
-                return OpenKlant2Service()
-            except ImproperlyConfigured:
-                logger.error("OpenKlant2 configuration missing")
             except RuntimeError:
-                logger.error("Failed to build OpenKlant2Service")
+                logger.error("Failed to build eSuiteVragenService")
 
     def get_context_data(self, **kwargs):
         ctx = super().get_context_data(**kwargs)
@@ -146,24 +146,24 @@ def get_context_data(self, **kwargs):
         ctx = super().get_context_data(**kwargs)
 
         questions = []
-        if esuite_service := self.get_service(service_type=KlantenServiceType.ESUITE):
+        if ok2_service := self.get_service(service_type=KlantenServiceType.OPENKLANT2):
             questions.extend(
-                esuite_service.list_questions(
-                    fetch_params=self.get_fetch_params(esuite_service),
+                ok2_service.list_questions(
+                    self.get_fetch_params(ok2_service),
                     user=self.request.user,
                 )
             )
-        if ok2_service := self.get_service(service_type=KlantenServiceType.OPENKLANT2):
+        if esuite_service := self.get_service(service_type=KlantenServiceType.ESUITE):
             questions.extend(
-                ok2_service.list_questions(
-                    self.get_fetch_params(ok2_service),
+                esuite_service.list_questions(
+                    fetch_params=self.get_fetch_params(esuite_service),
                     user=self.request.user,
                 )
             )
         questions.sort(key=lambda q: q["registered_date"], reverse=True)
-        ctx["contactmomenten"] = questions
+        ctx["questions"] = questions
 
-        paginator_dict = self.paginate_with_context(ctx["contactmomenten"])
+        paginator_dict = self.paginate_with_context(ctx["questions"])
         ctx.update(paginator_dict)
 
         return ctx
@@ -188,28 +188,27 @@ def get_anchors(self) -> list:
     def get_context_data(self, **kwargs):
         ctx = super().get_context_data(**kwargs)
 
-        if KlantenServiceType.esuite in self.request.path:
-            service = self.get_service(service_type=KlantenServiceType.esuite)
-        elif KlantenServiceType.openklant2 in self.request.path:
-            service = self.get_service(service_type=KlantenServiceType.openklant2)
+        if KlantenServiceType.ESUITE.value in self.request.path:
+            service = self.get_service(service_type=KlantenServiceType.ESUITE)
+        elif KlantenServiceType.OPENKLANT2.value in self.request.path:
+            service = self.get_service(service_type=KlantenServiceType.OPENKLANT2)
 
-        kcm, zaak = service.retrieve_question(
+        question, zaak = service.retrieve_question(
             self.get_fetch_params(service), kwargs["kcm_uuid"], user=self.request.user
         )
-        if not kcm:
+        if not question:
             raise Http404()
 
-        QuestionValidator.validate_python(kcm)
+        QuestionValidator.validate_python(question)
 
         local_kcm, created = KlantContactMomentAnswer.objects.get_or_create(  # noqa
-            user=self.request.user, contactmoment_url=kcm["url"]
+            user=self.request.user, contactmoment_url=question["api_source_url"]
         )
         if not local_kcm.is_seen:
             local_kcm.is_seen = True
             local_kcm.save()
 
-        contactmoment = kcm
-        ctx["contactmoment"] = contactmoment
+        ctx["question"] = question
         ctx["zaak"] = zaak.zaak if zaak else None
         case_url = (
             reverse(
@@ -225,19 +224,19 @@ def get_context_data(self, **kwargs):
         ctx["metrics"] = [
             {
                 "label": _("Status: "),
-                "value": contactmoment["status"],
+                "value": question["status"].capitalize(),
             },
             {
                 "label": _("Ingediend op: "),
-                "value": contactmoment["registered_date"],
+                "value": question["registered_date"],
             },
             {
                 "label": _("Vraag nummer: "),
-                "value": contactmoment["identification"],
+                "value": question["identification"],
             },
             {
                 "label": _("Contact gehad via: "),
-                "value": contactmoment["channel"],
+                "value": question["channel"].capitalize(),
             },
         ]
         origin = self.request.headers.get("Referer")
@@ -288,5 +287,11 @@ def get(self, request, *args, **kwargs):
             raise Http404
 
         return HttpResponseRedirect(
-            reverse("cases:contactmoment_detail", kwargs={"kcm_uuid": kcm.uuid})
+            reverse(
+                "cases:contactmoment_detail",
+                kwargs={
+                    "api_service": KlantenServiceType.ESUITE.value,
+                    "kcm_uuid": kcm.uuid,
+                },
+            )
         )

src/open_inwoner/cms/cases/views/status.py

@@ -3,10 +3,15 @@
 import logging
 from collections import defaultdict
 from datetime import datetime
+from typing import Iterable, Protocol
 
 from django.conf import settings
 from django.contrib import messages
-from django.core.exceptions import ObjectDoesNotExist, PermissionDenied
+from django.core.exceptions import (
+    ImproperlyConfigured,
+    ObjectDoesNotExist,
+    PermissionDenied,
+)
 from django.http import (
     Http404,
     HttpRequest,
@@ -20,19 +25,21 @@
 from django.views.generic import FormView, TemplateView
 
 from django_htmx.http import HttpResponseClientRedirect
-from glom import glom
 from mail_editor.helpers import find_template
 from view_breadcrumbs import BaseBreadcrumbMixin
 from zgw_consumers.api_models.constants import RolOmschrijving
 
+from open_inwoner.accounts.models import User
 from open_inwoner.mail.service import send_contact_confirmation_mail
+from open_inwoner.openklant.constants import KlantenServiceType
 from open_inwoner.openklant.models import OpenKlantConfig
-from open_inwoner.openklant.services import eSuiteKlantenService, eSuiteVragenService
-from open_inwoner.openklant.wrap import (
-    contactmoment_has_new_answer,
-    get_fetch_parameters,
-    get_kcm_answer_mapping,
+from open_inwoner.openklant.services import (
+    OpenKlant2Service,
+    Question,
+    eSuiteKlantenService,
+    eSuiteVragenService,
 )
+from open_inwoner.openklant.wrap import get_fetch_parameters
 from open_inwoner.openzaak.api_models import Status, StatusType, Zaak
 from open_inwoner.openzaak.clients import CatalogiClient, ZakenClient
 from open_inwoner.openzaak.documents import (
@@ -67,6 +74,15 @@ class SimpleFile:
     created: datetime | None = None
 
 
+class VragenService(Protocol):
+    def list_questions_for_zaak(
+        self,
+        zaak: Zaak,
+        user: User | None = None,
+    ) -> Iterable[Question]:  # noqa: E704
+        ...
+
+
 class OuterCaseDetailView(
     OuterCaseAccessMixin, CommonPageMixin, BaseBreadcrumbMixin, TemplateView
 ):
@@ -110,6 +126,20 @@ class InnerCaseDetailView(
     contact_form_class = CaseContactForm
     case: Zaak | None = None
 
+    def get_service(self, service_type: KlantenServiceType) -> VragenService | None:
+        if service_type == KlantenServiceType.OPENKLANT2:
+            try:
+                return OpenKlant2Service()
+            except ImproperlyConfigured:
+                logger.error("OpenKlant2 configuration missing")
+        if service_type == KlantenServiceType.ESUITE:
+            try:
+                return eSuiteVragenService()
+            except ImproperlyConfigured:
+                logger.error("eSuiteVragenService configuration missing")
+            except RuntimeError:
+                logger.error("Failed to build eSuiteVragenService")
+
     def store_statustype_mapping(self, zaaktype_identificatie):
         # Filter on ZaakType identificatie to avoid eSuite situation where one statustype
         # is linked to multiple zaaktypes
@@ -151,7 +181,6 @@ def get_context_data(self, **kwargs):
             self.log_access_case_detail(self.case)
 
             openzaak_config = OpenZaakConfig.get_solo()
-            openklant_config = OpenKlantConfig.get_solo()
 
             api_group = ZGWApiGroupConfig.objects.get(pk=self.kwargs["api_group_id"])
             zaken_client = api_group.zaken_client
@@ -162,38 +191,24 @@ def get_context_data(self, **kwargs):
             self.store_statustype_mapping(self.case.zaaktype.identificatie)
             self.store_resulttype_mapping(self.case.zaaktype.identificatie)
 
-            # questions/E-suite contactmomenten
-            try:
-                service = eSuiteVragenService(config=openklant_config)
-            except RuntimeError:
-                logger.error("Failed to build eSuiteVragenService")
-                objectcontactmomenten = []
-            else:
-                objectcontactmomenten = service.retrieve_objectcontactmomenten_for_zaak(
-                    self.case
-                )
-
             questions = []
-            for ocm in objectcontactmomenten:
-                question = getattr(ocm, "contactmoment", None)
-                if question:
-                    questions.append(question)
-            questions.sort(key=lambda q: q.registratiedatum, reverse=True)
-
-            kcm_answer_mapping = get_kcm_answer_mapping(questions, self.request.user)
-            for question in questions:
-                question.new_answer_available = contactmoment_has_new_answer(
-                    question, kcm_answer_mapping
+            if ok2_service := self.get_service(
+                service_type=KlantenServiceType.OPENKLANT2
+            ):
+                questions.extend(
+                    ok2_service.list_questions_for_zaak(
+                        self.case, user=self.request.user
+                    )
                 )
-
-            # filter questions
-            openklant_config = OpenKlantConfig.get_solo()
-            if exclude_range := openklant_config.exclude_contactmoment_kanalen:
-                questions = [
-                    item
-                    for item in questions
-                    if glom(item, "kanaal") not in exclude_range
-                ]
+            if esuite_service := self.get_service(
+                service_type=KlantenServiceType.ESUITE
+            ):
+                questions.extend(
+                    esuite_service.list_questions_for_zaak(
+                        self.case, user=self.request.user
+                    )
+                )
+            questions.sort(key=lambda q: q["registered_date"], reverse=True)
 
             statustypen = []
             catalogi_client = api_group.catalogi_client