5.7.8 Username and Password not accepted after save config on magento2

[knidie]

its working before i save the config ,i try the mail setting test and it works ,after i saved the config on magento2 i try again mail test , i get 5.7.8 Username and Password not accepted,how i can fix it

[srenon]

What version of 2.x are you using?
Are you using multiple store?

Follow option number 2 https://support.google.com/accounts/answer/6010255 or click on this link https://www.google.com/settings/security/lesssecureapps

[knidie]

hi
I’m using 2.0.2 version of magento2.
no , i use single-store mode.

[srenon]

If you retype the username/password (without saving) does it sill work? Also take a look at https://laracasts.com/discuss/channels/general-discussion/help-email-doesnt-get-sent-with-gmail-smtp

What option is enabled at https://www.google.com/settings/security/lesssecureapps ?

[knidie]

yes if i retype password without saving the email test will work

[srenon]

Which option is check at https://www.google.com/settings/security/lesssecureapps?

[knidie]

for less secure apps was allowed

在 2016年2月29日，下午3:57，R.S notifications@github.com 写道：

Which option is check at https://www.google.com/settings/security/lesssecureapps https://www.google.com/settings/security/lesssecureapps?

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Reply to this email directly or view it on GitHub #7 (comment).

[srenon]

Are you a developer or are you comfortable with making simple code changes so that we can see what the issue is?

[knidie]

im not a developer but i can try to do it

在 2016年2月29日，下午4:02，R.S notifications@github.com 写道：

Are you a developer or are you comfortable with making simple code changes so that we can see what the issue is?

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Reply to this email directly or view it on GitHub #7 (comment).

[knidie]

what i have to do

[srenon]

I want you to check to make sure the password is the same after saving

So go to /Controller/Adminhtml/Test/Index.php

Change

$result = __('Sent... Please check your email') . ' ' . $to;

to

$result = __('Sent... Please check your email') . ' ' . $to . " u: {$username} p: {$password}";

The popup will show you the username and password (remember to change back the code once finish)

Is the username/password correct?

[knidie]

where i can find this folder ? it is in magento2 root folder?

在 2016年2月29日，下午4:34，R.S notifications@github.com 写道：

I want you to check to make sure the password is the same after saving

So go to /Controller/Adminhtml/Test/Index.php

Change

$result = __('Sent... Please check your email') . ' ' . $to;

to

$result = __('Sent... Please check your email') . ' ' . $to . " u: {$username} p: {$password}";

The popup will show you the username and password (remember to change back once finish)

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[srenon]

Base on which method you use to install it either in app/code/MagePal/GmailSmtpApp or in vender/magento/magento2-gmailsmtpapp

[knidie]

i just did what you said now ill go test it

在 2016年2月29日，下午4:49，R.S notifications@github.com 写道：

Base on which method you use to install it either in app/code/MagePal/GmailSmtpApp or in vender/magento/magento2-gmailsmtpapp

—
Reply to this email directly or view it on GitHub #7 (comment).

[knidie]

without save config test mail popup username and password right, then i save config try test again it popup "5.7.8 Username and Password not accepted. Learn more at 5.7.8 https://support.google.com/mail/answer/14257 https://support.google.com/mail/answer/14257 p125sm16820391wmd.16 - smtp"

[srenon]

Sorry, undo that change and do this instead

change
$this->getResponse()->setBody($this->makeClickableLinks($result));

to

$this->getResponse()->setBody($this->makeClickableLinks($result) . " u: {$username} p: {$password}");

[knidie]

the password show like this "p: ��)�����” username is normal

[srenon]

Does your password contain special characters? Do you know your database character set

[knidie]

no special characters its normal upcase letter and numbers. i just checked my database character set it is in latin1.

[srenon]

Try enter your password as abc123 then save and test config. Does it show abc123?

[knidie]

i input abc123 and save config then password like this "p: �vMu$Yt�"

[srenon]

Log into your database. Go to core_config_data table then search for system/gmailsmtpapp/password

or

SELECT * FROM mage2.core_config_data where path like '%system/gmailsmtpapp/password%'

Is the password abc123 or does it seem encrypted?

[knidie]

+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+
| config_id | scope | scope_id | path | value |
+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+
| 55 | default | 0 | system/gmailsmtpapp/password | 0:2:yj8NM0gv9NLiZQv1jucUkiW65op1mOSK:OLWp9C43EfeNwzvTWmVKkWBx5lRULo6dgRMWMy50eog= |
+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+

[srenon]

Try deleting that row and resave (using the same password as above) and resave

[knidie]

i can not find how to delete it

[srenon]

What program are you use to interact with the db?

[knidie]

terminal,I’m connect linux server through terminal.

在 2016年2月29日，下午6:55，R.S notifications@github.com 写道：

What program are you use to interact with the db?

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Reply to this email directly or view it on GitHub #7 (comment).

[srenon]

Always backup

DELETE from core_config_data where config_id = 55 LIMIT 1

[knidie]

+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+
| config_id | scope | scope_id | path | value |
+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+
| 84 | default | 0 | system/gmailsmtpapp/password | 0:2:E4bZE6qPyRJ7FvNMactdYpeVWJQ4L7ug:EZl2XyTl0GFZh0QMekHj/cRyNyRlUuplJ9MA5IMFA0w= |
+-----------+---------+----------+------------------------------+-----------------------------------------------------------------------------------+

在 2016年2月29日，下午7:01，R.S notifications@github.com 写道：

Always backup

DELETE from core_config_data where config_id = 55 LIMIT 1

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Reply to this email directly or view it on GitHub #7 (comment).

[srenon]

Are you still having issue connecting to gmail?

You issue seem to be encrypting and decrypting not working correctly similar to these issue

magento/magento2#2984

magento/magento2#1223

What version of php are you running?

[knidie]

i actually using php 7 , is the php7 cause this issue? if i change php to 5.6 it will work normally ?

在 2016年2月29日，下午7:29，R.S notifications@github.com 写道：

Are you still have an issue connecting to gmail?

The issue is cause by encrypting and decrypting not working correctly similar to these

magento/magento2#2984 magento/magento2#2984
magento/magento2#1223 magento/magento2#1223
What version of php are you using?

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[srenon]

I think so, can you test on v5.6 and let me know.

On v7 you could also try magento/magento2@32ca5c9 or https://github.com/magento/magento2/pull/3054/files

[knidie]

sure i’ll let you know. and thank you for all help.

在 2016年2月29日，下午7:46，R.S notifications@github.com 写道：

I think so, can you test on v5.6 and let me know.

On v7 you could also try magento/magento2@32ca5c9 magento/magento2@32ca5c9 or https://github.com/magento/magento2/pull/3054/files https://github.com/magento/magento2/pull/3054/files
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[knidie]

fix the issue on php7 with link you give me, now working fin.
tested with php 5.6 ,no issue fund.

[srenon]

Are you still having issues (since you close and then reopen this issue)?

[knidie]

how can i configure this app send different email addresses, like ”noreply@gmail.com”send email for account registration ,”support@gmail.com”for support.

在 2016年3月1日，下午3:24，R.S notifications@github.com 写道：

Are you still having issues?

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Reply to this email directly or view it on GitHub #7 (comment).

[srenon]

This work exactly the same as default magento, therefore it will use whatever is set in magento

For example in contact

Will using the information in "Custom Email 2"

Anything default magento support this will support, other wise you will need to customize base magento to add these functionalities.

[knidie]

maybe i didn’t explain well, i have multi gmail addresses, i want use my owner@gmail.com for general contact sender mail, and support@gmail.com as customs support sender mail ,is that possible.

在 2016年3月1日，下午3:50，R.S notifications@github.com 写道：

This work exactly the same as default magento, therefore it will use whatever is set in magento

For example in contact

https://cloud.githubusercontent.com/assets/1415141/13428598/833617ca-df89-11e5-9d90-1716fe11a8bd.png
Will using the information in "Custom Email 2"

https://cloud.githubusercontent.com/assets/1415141/13428565/45337b2a-df89-11e5-8600-01eef8c35cf0.png
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[srenon]

No, that not possible because you would need to setup two set of user name and password.

You could setup a 'no-reply@company.com' then have the reply-to set to the different email address (as shown in the previous email). The original message won't be send thru that email but all other correspondent

[knidie]

I see, i have no more questions.