HelpDesk : An Ticketing app to manage Hardware/Software issues by tickets in organization.

App Features :

• Create - All user in organization can create ticket by giving Title, Categoty, Priority and Description.
• Edit - Normal users can only edit it's Title, Categoty, Priority and Description, while admin can change status and assign ticket in organization by giving email too.
• Delete - All user can delete tickets which is create by own, when admin can delete any ticket.
• Updated ticket - Updated ticket will be visible on user and admin side.
• Email Notification - Automatically email will sent to admin when new ticket is created. Users will get notified by mail when ticket is in action mode.

📸 Screenshots

Onboarding of users and admin	Users home screen	Create tickets

Ticket created	Admin home screen	Edit ticket by admin

Edited ticket on admin's home screen	Edited ticket on user's home screen	Ticket Database

Built With 🛠

• PowerApp Platform - Microsoft Power platform.
• Outlook - Outlook connector is used for sending mail notifications.
• SharePoint - Stores data of the ticket.
• Power Automate - Power Autommate for creating flow.