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Unable to configure integration because "The Verification Code was not correct." during account setup #399

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RustyKnight opened this issue Jan 22, 2025 · 6 comments

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@RustyKnight
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RustyKnight commented Jan 22, 2025

Home Assistant

  • Core: 2025.1.3
  • Supervisor: 2024.12.3
  • Operating System: 14.1
  • Frontend: 20250109.0

Version: 3.1.4.4; new never before used (ie not migrating).
Issue: Unable to configure integration because "The Verification Code was not correct." <- Attempted many times with the same code in both "xxxxxx" and "xxx xxx" formats.

Before installing, did remove the core iCloud integration.

After initial failure tried:

  • Manually removing the configuration files. Removing the integration (from Configurations and HACS) and reinstalled it.
  • Removing all the configuration details from the integration config menus.

Attempts to generate a "new" code request (after initial code request was received) failed to generate any new codes.

Image

I reset the log file before attempt to retry (after clearing the configuration details via the UI), so it might be a little shorter then you're expecting. Some details "redacted"
icloud3.log

@Gorkrul
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Gorkrul commented Jan 26, 2025

  • Core 2025.1.4
  • Supervisor 2024.12.3
  • Operating System 14.1
  • Frontend 20250109.2

I have similar issue...
i use a fresh install icloud3 v3 3.1.4.4 (first time ever install)

i even cannot add my apple account --> Could not log into the Apple Account, Invalid Username or Password
i created a specific password for icloud3 v3 (tested wit 2 specific password meanwhile), but i never logs in.

Image

heeelp pls.
Best regards

@JtwoA
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JtwoA commented Jan 26, 2025

i created a specific password for icloud3 v3

This does not use application passwords, it must be your icloud password. That's an Apple thing.

@Gorkrul
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Gorkrul commented Jan 26, 2025

OK, tired with my apple password (got a feeling about this)
BUT: now i'm stuck.
whatever i try.. i never get a verification code.
Even this REQUEST NEW APPLE ACCOUNT VERIFICATION CODE never gives me a code (on my iMAC or on my iPhone)

Already restarted my HA - tried Safari, tried Chrome....

just silence...

kind regards.

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@JtwoA
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JtwoA commented Jan 26, 2025

(got a feeling about this)

We've all got a feeling about that but it's Apple that's making that call. Devs hands are tied.

There's a few threads on here about not getting the verification code. I forget what @gcobb321 says is the path forward there.

@marceloaf
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marceloaf commented Jan 26, 2025 via email

@Gorkrul
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Gorkrul commented Jan 26, 2025

my apple account is working fine, not locked or blocked etc.
So, no need to change my strong password, right ?!?!

so, not today...
br

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4 participants