IT Ticket Classifier

Machine Learning usage exercise. Using Kaggle dataset to classify IT tickets. In this example we are using Random Forest Classifier

Env configuration

Creating venv:

python -m venv ./venv

activating on windows: venv\Scripts\activate.bat

on macOS or linux: source venv/bin/activate

pip install -r requirements.txt

Dataset

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kaggle: https://www.kaggle.com/datasets/adisongoh/it-service-ticket-classification-dataset