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[Bug Report] Problems to Generate Refund #751

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oscarinak opened this issue Apr 14, 2021 · 1 comment · Fixed by #1012
Closed

[Bug Report] Problems to Generate Refund #751

oscarinak opened this issue Apr 14, 2021 · 1 comment · Fixed by #1012
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02 Bug Something isn't working 34-Legacy Very old, not been addressed for a long time

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@oscarinak
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oscarinak commented Apr 14, 2021

Bug report

The following problem occurs when trying to make a customer return from the point of sale, since having or having mounted an order which was completed, and generated its invoice when it was located again to generate a return with the process "Cancel Sales Transaction "this throws a message of" Request failed with status code 404 "closes the order at the document status level but does not generate the" Customer Return Order ", the" Customer Return ", and the" Credit Note of CxC Pos "

Steps to reproduce

To verify this case, the following steps must be performed:

  1. Create a new order either from the point of sale "USD" or "VES"
  2. Associate "Client"
  3. Associate "Product"
  4. Add charges and process "Order"
  5. Verify that the order is in "Complete" status
  6. If the order is in a complete state, locate in the quick options of the point of sale the option "Cancel Sales Transaction" and apply to the order that was made.

Screenshot or Gif(截图或动态图)

Error_Proceso_Devolucion_Anular_transaccion_Venta

Link to minimal reproduction(最小可在线还原demo)

https://demo-ui.erpya.com/

Expected behavior

The expected result for this case is that when you already have an order mounting in ADempiere and you want to cancel it for a return, this when being located and applying the "Cancel Sales Transaction" process must carry out the following steps:

  1. Close the order where the sale of the product (s) that the customer bought had been mounted.
  2. Generate a Return Order in the "Return Order (Customer)" window which must show the same products and the same order quantities.
  3. Generate a customer return in the "Customer Return" window. This is what actually returns the products that are being returned to the warehouse.
  4. Generate a "Credit Note" in the "Documents Receivable" window and associate it with the fiscal invoice of the sale that had been made to the customer.
  5. Generate the counter-items of the charges that the customer had made when the sale was made.
@elsiosanchez
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Greetings! @oscarinak I created a pull request solving this issue 1012 please could you check

EdwinBetanc0urt pushed a commit to EdwinBetanc0urt/adempiere-vue that referenced this issue Jan 23, 2023
@marcalwestf marcalwestf added the 34-Legacy Very old, not been addressed for a long time label Feb 3, 2025
@marcalwestf marcalwestf closed this as not planned Won't fix, can't repro, duplicate, stale Feb 3, 2025
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Labels
02 Bug Something isn't working 34-Legacy Very old, not been addressed for a long time
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4 participants