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Empty Image email notification #891

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rulles opened this issue Jan 5, 2017 · 27 comments
Closed

Empty Image email notification #891

rulles opened this issue Jan 5, 2017 · 27 comments

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@rulles
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rulles commented Jan 5, 2017

Ombi Version:

V 2.0.1186 (EAP)

Update Branch:

Early Access Preview

Operating System:

CentOS 7

Mono Version (only if your not on windows)

4.2.4

Problem Description:

Hello, I realized a problem/bug. When some user do some request and i add the item in plex server and the email notification goes with empty image of the content.

The url for image on email is something like

https://ci5.googleusercontent.com/proxy/jx3iqPDPNrffe984Ojmcqaq_pK3ecqmC4Bz_uNr0hJUCJ3jwDZlUw8VnbWCQWv2AS9OLa4YFi4FIXZ7M_A=s0-d-e1-ft#http:///zfpv5xETXC1LvVNzRSAQQ8knL6O.jpg

Don't show nothing.

Reproduction Steps:

Do some request, add item, wait or force cronjob so send email notifications.

@Ombi-robot
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Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

@tidusjar
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tidusjar commented Jan 5, 2017 via email

@rulles
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rulles commented Jan 5, 2017 via email

@tidusjar
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tidusjar commented Jan 5, 2017

What was the request that became 'available' it's possible that the API results are missing the image. Or is this happening on everyyhing?

@rulles
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rulles commented Jan 5, 2017 via email

@escservices
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I have the same problem, images come through in Tv Shows and Music though.

@tidusjar
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Can someone change their admin password (so I can log in) and send me their database PlexRequests.sqlite or Ombi.sqlite to tidusjar@gmail.com ?

@rulles
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rulles commented Jan 10, 2017 via email

@rulles
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rulles commented Jan 10, 2017 via email

@tidusjar
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Hmmm, they seem to be returning something different now 😢

tidusjar pushed a commit that referenced this issue Jan 11, 2017
@tidusjar
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This has been fixed in the Early Access Preview branch.

@rulles
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rulles commented Jan 11, 2017 via email

@tidusjar
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Correct!

@rulles
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rulles commented Jan 11, 2017 via email

@rulles
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rulles commented Jan 11, 2017 via email

@tidusjar
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You miss the notification? As in your never get it?

@rulles
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rulles commented Jan 11, 2017 via email

@tidusjar
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That's a different problem @rulles Can you raise a separate issue for that.

The issue originally reported has been fixed.

@rulles
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rulles commented Jan 11, 2017 via email

@tidusjar
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Ah ok! Sorry mind went blank!

The hyperlink you can put that on Feathub: http://feathub.com/tidusjar/Ombi

@rulles
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rulles commented Jan 11, 2017 via email

@tidusjar
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tidusjar commented Jan 11, 2017 via email

@rulles
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rulles commented Jan 11, 2017 via email

@rulles
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rulles commented Jan 12, 2017 via email

@tidusjar
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@rulles Check your filter.

@rulles
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rulles commented Jan 12, 2017 via email

@tidusjar
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In the UI. There is a filter and sort

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