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Incorrect password disables user #1217

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uberswimmer opened this issue Mar 7, 2017 · 2 comments
Closed

Incorrect password disables user #1217

uberswimmer opened this issue Mar 7, 2017 · 2 comments

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@uberswimmer
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Ombi Version:

V 2.1.1496

Update Branch:

Early Access Preview

Media Sever:

Plex

Media Server Version:

1.4.3.3433

Operating System:

QNAP OS 4.2.3

Mono Version (only if your not on windows)

4.6.2

Applicable Logs (from /logs/ directory or the Admin page):


Exception when calling SignIn for Plex, Retrying 00:00:05	Ombi.Api.PlexApi	Error	3/6/2017 7:01:20 PM
Exception when calling SignIn for Plex, Retrying 00:00:05	Ombi.Api.PlexApi	Error	3/6/2017 7:01:14 PM
Exception when calling SignIn for Plex, Retrying 00:00:02	Ombi.Api.PlexApi	Error	3/6/2017 7:01:12 PM

Problem Description:

When a wrong password is entered in the login screen no user-facing error message is displayed. Ombi hangs at the password screen and that user becomes permanently locked out until Ombi is restarted.

Reproduction Steps:

Ombi hangs at the password screen after a single incorrect password attempt. Attempting to log in using the same username on another browser or device does not solve the issue. Other users are still able to log in.

@Ombi-robot
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Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

@Garderoben
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Just want to point out in my case the user can login again without restart.

tidusjar pushed a commit that referenced this issue Mar 29, 2017
…s login creds were invalid.

#1217

Also removed the Auto update button from the Update page
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