Newsletter test emails not working. #1163

dtk1989 · 2017-02-20T21:25:55Z

Ombi Version:

V 2.1.1430

Update Branch:

Stable/Early Access Preview

Media Sever:

Plex

Media Server Version:

1.4.1.3362

Operating System:

unRAID

Mono Version (only if your not on windows)

4.2.1 (Debian 4.2.1.102+dfsg2-7ubuntu4)

Applicable Logs (from `/logs/` directory or the Admin page):


System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.StartNewsLetter (Ombi.Core.SettingModels.NewletterSettings newletterSettings, Boolean testEmail) <0x401dd8c0 + 0x002be> in :0 at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.RecentlyAddedAdminTest () <0x401dd780 + 0x00053> in :0 at Ombi.UI.Modules.Admin.AdminModule.TestNewsletterAdminEmail () <0x401dd510 + 0x0005c> in :0	Ombi.UI.Modules.Admin.AdminModule	Error	2/20/2017 3:13:45 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0	Ombi.Api.ApiRequest	Error	2/20/2017 3:13:45 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0	Ombi.Api.ApiRequest	Error	2/20/2017 3:09:31 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0	Ombi.Api.ApiRequest	Error	2/20/2017 2:09:31 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.StartNewsLetter (Ombi.Core.SettingModels.NewletterSettings newletterSettings, Boolean testEmail) <0x401dd8c0 + 0x002be> in :0 at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.RecentlyAddedAdminTest () <0x401dd780 + 0x00053> in :0 at Ombi.UI.Modules.Admin.AdminModule.TestNewsletterAdminEmail () <0x401dd510 + 0x0005c> in :0	Ombi.UI.Modules.Admin.AdminModule	Error	2/20/2017 1:51:39 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0	Ombi.Api.ApiRequest	Error	2/20/2017 1:51:39 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.StartNewsLetter (Ombi.Core.SettingModels.NewletterSettings newletterSettings, Boolean testEmail) <0x401dd8c0 + 0x002be> in :0 at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.RecentlyAddedAdminTest () <0x401dd780 + 0x00053> in :0 at Ombi.UI.Modules.Admin.AdminModule.TestNewsletterAdminEmail () <0x401dd510 + 0x0005c> in :0	Ombi.UI.Modules.Admin.AdminModule	Error	2/20/2017 1:46:43 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0	Ombi.Api.ApiRequest	Error	2/20/2017 1:46:43 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.StartNewsLetter (Ombi.Core.SettingModels.NewletterSettings newletterSettings, Boolean testEmail) <0x401dd8c0 + 0x002be> in :0 at Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter.RecentlyAddedAdminTest () <0x401dd780 + 0x00053> in :0 at Ombi.UI.Modules.Admin.AdminModule.TestNewsletterAdminEmail () <0x401dd510 + 0x0005c> in :0	Ombi.UI.Modules.Admin.AdminModule	Error	2/20/2017 1:46:39 PM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41c59dc0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x41d043d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41c575d0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41c57530 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41c57120 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x40fa6a60 + 0x000b3> in :0

Problem Description:

I'm unable to send a test newsletter but I can send a test email. I see this error pop up in the web interface, Object reference not set to an instance of an object.

Reproduction Steps:

I can send test emails to myself and other email accounts but the newsletter tests aren't working. I have new content added.

The text was updated successfully, but these errors were encountered:

Ombi-robot · 2017-02-20T21:25:56Z

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

dtk1989 · 2017-02-27T11:03:19Z

The newsletter is now send through EAP, but the newsletter is blank.

tidusjar · 2017-02-27T11:39:47Z

Any errors?

dtk1989 · 2017-02-27T12:57:09Z

I'm seeing these errors, but sending the newsletter there aren't any errors when it's sent.

System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41ac3ca0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x400c03d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41ac14b0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41ac1410 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41ac1000 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41a73d90 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 5:56:14 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41ac3ca0 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x400c03d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41ac14b0 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41ac1410 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41ac1000 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41a73d90 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 4:56:14 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41694770 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x40f113d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41691f80 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41691ee0 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41691ad0 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41644920 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 4:48:49 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41694770 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x40f113d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41691f80 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41691ee0 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41691ad0 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41644920 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 3:48:49 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41694770 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x40f113d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41691f80 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41691ee0 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41691ad0 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41644920 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 2:48:49 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41694770 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x40f113d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41691f80 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41691ee0 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41691ad0 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41644920 + 0x000b3> in :0 Ombi.Api.ApiRequest Error 2/27/2017 1:48:49 AM
System.InvalidOperationException: There is an error in XML document (1, 2). ---> System.InvalidOperationException: was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderPlexLibraries.Read4_MediaContainer () <0x41694770 + 0x000b7> in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) <0x40f113d0 + 0x000a3> in :0 --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle, XmlDeserializationEvents events) <0x41691f80 + 0x007f3> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.Xml.XmlReader xmlReader, System.String encodingStyle) <0x41691ee0 + 0x0007f> in :0 at System.Xml.Serialization.XmlSerializer.Deserialize (System.IO.TextReader textReader) <0x41691ad0 + 0x0008f> in :0 at Ombi.Api.ApiRequest.DeserializeXml[T] (System.String input) <0x41644920 + 0x000b3> in :0 Ombi.Api.ApiRequest Error

systemswizard · 2017-03-04T00:59:09Z

I am having this issue as well on 2.1.1336 (stable branch) on Server 2012 R2

The email is sent and received but its empty these are the only things in the logs

Sent Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:03 AM
Sending Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:02 AM
Created Plain/HTML MIME body Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:01 AM
Entering Send Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:01 AM
Loaded the template Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:01 AM
Finished Generating TV HTML Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:01 AM
Started Generating TV HTML Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:01 AM
Finished Generating Movie HTML Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:00 AM
Started Generating Movie HTML Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:00 AM
Got RecentlyAdded Movies Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:00 AM
Got RecentlyAdded TV Shows Ombi.Services.Jobs.RecentlyAdded Debug 3/3/2017 7:00:00 AM

…s/features (#1215) * fixup! Reset the branch on v2.1.0 tag to get to a shared state between dev and Master. * typo * Fixed a bug in the Plex Newsletter * Another newsletter fix attempt #1163 #1116

tidusjar · 2017-03-13T08:31:01Z

Can you guys try the latest EAP please?

bartolomesoriano · 2017-03-13T14:48:49Z

I just tried the latest EAP, and the test newsletter e-mail does not get sent.

Application Version: 2.1.1514
OS: Windows 10

In the log (I have debug level set), I am seeing the following, repeatedly, which I don't know whether it is related to this issue or not:

2017/03/13 10:46:20.351 Ombi.Api.PlexApi Error: Exception when calling GetMetadata for Plex, Retrying 00:00:30 Ombi.Helpers.Exceptions.ApiRequestException: Got StatusCode=0 for .
at Ombi.Api.ApiRequest.ExecuteXml[T](IRestRequest request, Uri baseUri) in C:\projects\requestplex\Ombi.Api\ApiRequest.cs:line 85
at Ombi.Api.PlexApi.<>c__DisplayClass22_0.b__0() in C:\projects\requestplex\Ombi.Api\PlexApi.cs:line 284
at Polly.Policy.<>c__DisplayClass8_01.<Execute>b__0() at Polly.RetrySyntax.<>c__DisplayClass14_0.<WaitAndRetry>b__1() at Polly.Retry.RetryEngine.Implementation[TResult](Func1 action, IEnumerable1 shouldRetryExceptionPredicates, IEnumerable1 shouldRetryResultPredicates, Func`1 policyStateFactory)

My Plex server is up and running (version 1.4.3.3433) in the same machine as Ombi, Ombi communicates correctly with the Plex server (test connectivity from settings works), and e-mail notifications are working (test from settings sends the e-mail correctly).

elit3ge · 2017-03-14T10:39:30Z

Latest EAP

System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:29:59 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:29:58 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:29:47 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:29:47 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:28:46 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:28:46 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:28:07 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:28:07 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:27:12 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:27:12 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:26:30 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:26:30 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:26:06 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:26:06 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:25:42 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:25:42 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:25:05 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:25:05 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter.GenerateTvHtml (System.Collections.Generic.IEnumerable`1[T] recenetlyAddedTv, System.Text.StringBuilder sb) [0x0009a] in <39fc89c2bb564068b5f71fa9be9c470f>:0	Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter	Error	3/14/2017 9:24:56 PM
System.NullReferenceException: Object reference not set to an instance of an object at Ombi.Api.TvMazeApi.ShowLookupByTheTvDbId (System.Int32 theTvDbId) [0x0005e] in <962b374dab424e45bb4382c7a0f0fb0e>:0	Ombi.Api.TvMazeApi	Error	3/14/2017 9:24:56 PM
Starting Recently Added Newsletter Test	Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter	Debug	3/14/2017 9:16:33 PM
Clicked Admin Newsletter Email Test	Ombi.UI.Modules.Admin.AdminModule	Debug	3/14/2017 9:16:32 PM

bartolomesoriano · 2017-03-14T13:24:23Z

Tried the latest EAP (as of 10 minutes ago). The e-mail gets sent. It doesn't show any movies or series. This is what I have in the log:

2017/03/14 09:18:04.204 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: Starting Recently Added Newsletter Test
2017/03/14 09:18:04.360 Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter Debug: Loaded the template
2017/03/14 09:18:04.377 Ombi.Services.Jobs.RecentlyAddedNewsletter.PlexRecentlyAddedNewsletter Debug: <!doctype html> <title>Ombi</title> <style media="all" type="text/css"> @media all { .btn-primary table td:hover { background-color: #34495e !important; } .btn-primary a:hover { background-color: #34495e !important; border-color: #34495e !important; } } @media all { .btn-secondary a:hover { border-color: #34495e !important; color: #34495e !important; } } @media only screen and (max-width: 620px) { table[class=body] h1 { font-size: 28px !important; margin-bottom: 10px !important; } table[class=body] h2 { font-size: 22px !important; margin-bottom: 10px !important; } table[class=body] h3 { font-size: 16px !important; margin-bottom: 10px !important; } table[class=body] p, table[class=body] ul, table[class=body] ol, table[class=body] td, table[class=body] span, table[class=body] a { font-size: 16px !important; } table[class=body] .wrapper, table[class=body] .article { padding: 10px !important; } table[class=body] .content { padding: 0 !important; } table[class=body] .container { padding: 0 !important; width: 100% !important; } table[class=body] .header { margin-bottom: 10px !important; } table[class=body] .main { border-left-width: 0 !important; border-radius: 0 !important; border-right-width: 0 !important; } table[class=body] .btn table { width: 100% !important; } table[class=body] .btn a { width: 100% !important; } table[class=body] .img-responsive { height: auto !important; max-width: 100% !important; width: auto !important; } table[class=body] .alert td { border-radius: 0 !important; padding: 10px !important; } table[class=body] .span-2, table[class=body] .span-3 { max-width: none !important; width: 100% !important; } table[class=body] .receipt { width: 100% !important; } } @media all { .ExternalClass { width: 100%; } .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClass font, .ExternalClass td, .ExternalClass div { line-height: 100%; } .apple-link a { color: inherit !important; font-family: inherit !important; font-size: inherit !important; font-weight: inherit !important; line-height: inherit !important; text-decoration: none !important; } } </style>

Ombi Recently Added


Here is a list of Movies and TV Shows that have recently been added!

Powered by Ombi

2017/03/14 09:18:04.389 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: <!doctype html> <title>Ombi</title> <style media="all" type="text/css"> @media all { .btn-primary table td:hover { background-color: #34495e !important; } .btn-primary a:hover { background-color: #34495e !important; border-color: #34495e !important; } } @media all { .btn-secondary a:hover { border-color: #34495e !important; color: #34495e !important; } } @media only screen and (max-width: 620px) { table[class=body] h1 { font-size: 28px !important; margin-bottom: 10px !important; } table[class=body] h2 { font-size: 22px !important; margin-bottom: 10px !important; } table[class=body] h3 { font-size: 16px !important; margin-bottom: 10px !important; } table[class=body] p, table[class=body] ul, table[class=body] ol, table[class=body] td, table[class=body] span, table[class=body] a { font-size: 16px !important; } table[class=body] .wrapper, table[class=body] .article { padding: 10px !important; } table[class=body] .content { padding: 0 !important; } table[class=body] .container { padding: 0 !important; width: 100% !important; } table[class=body] .header { margin-bottom: 10px !important; } table[class=body] .main { border-left-width: 0 !important; border-radius: 0 !important; border-right-width: 0 !important; } table[class=body] .btn table { width: 100% !important; } table[class=body] .btn a { width: 100% !important; } table[class=body] .img-responsive { height: auto !important; max-width: 100% !important; width: auto !important; } table[class=body] .alert td { border-radius: 0 !important; padding: 10px !important; } table[class=body] .span-2, table[class=body] .span-3 { max-width: none !important; width: 100% !important; } table[class=body] .receipt { width: 100% !important; } } @media all { .ExternalClass { width: 100%; } .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClass font, .ExternalClass td, .ExternalClass div { line-height: 100%; } .apple-link a { color: inherit !important; font-family: inherit !important; font-size: inherit !important; font-weight: inherit !important; line-height: inherit !important; text-decoration: none !important; } } </style>

Ombi Recently Added


Here is a list of Movies and TV Shows that have recently been added!

Powered by Ombi

2017/03/14 09:18:04.410 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: Entering SendNewsletter
2017/03/14 09:18:04.531 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: Created Plain/HTML MIME body
2017/03/14 09:18:05.820 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: Sending
2017/03/14 09:18:07.689 Ombi.Services.Jobs.RecentlyAddedNewsletter.RecentlyAddedNewsletter Debug: Sent
2017/03/14 09:18:39.250 Ombi.Services.Jobs.PlexContentCacher Debug: done all that, moving onto the DB now
2017/03/14 09:18:39.291 Ombi.Services.Jobs.PlexContentCacher Debug: Exception:
2017/03/14 09:18:39.308 Ombi.Services.Jobs.PlexContentCacher Debug: Mono.Data.Sqlite.SqliteException (0x80004005): SQLite error
table PlexContent has no column named ItemId
at Mono.Data.Sqlite.SQLite3.Prepare(SqliteConnection cnn, String strSql, SqliteStatement previous, UInt32 timeoutMS, String& strRemain)
at Mono.Data.Sqlite.SqliteCommand.BuildNextCommand()
at Mono.Data.Sqlite.SqliteCommand.GetStatement(Int32 index)
at Mono.Data.Sqlite.SqliteDataReader.NextResult()
at Mono.Data.Sqlite.SqliteDataReader..ctor(SqliteCommand cmd, CommandBehavior behave)
at Mono.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
at Mono.Data.Sqlite.SqliteCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior)
at Dapper.SqlMapper.QueryMultipleImpl(IDbConnection cnn, CommandDefinition& command)
at SQLiteAdapter.Insert(IDbConnection connection, IDbTransaction transaction, Nullable1 commandTimeout, String tableName, String columnList, String parameterList, IEnumerable1 keyProperties, Object entityToInsert)
at Dapper.Contrib.Extensions.SqlMapperExtensions.Insert[T](IDbConnection connection, T entityToInsert, IDbTransaction transaction, Nullable1 commandTimeout) at Ombi.Store.Repository.BaseGenericRepository1.Insert(T entity) in C:\projects\requestplex\Ombi.Store\Repository\BaseGenericRepository.cs:line 99
at Ombi.Services.Jobs.PlexContentCacher.CachedLibraries(PlexSettings plexSettings) in C:\projects\requestplex\Ombi.Services\Jobs\PlexContentCacher.cs:line 272 Mono.Data.Sqlite.SqliteException (0x80004005): SQLite error
table PlexContent has no column named ItemId

tidusjar · 2017-03-14T13:26:52Z

Please can you take a look at this and follow the instructions then restart Ombi

#1237

elit3ge · 2017-03-14T21:11:23Z

This works for me now.

ryanjoachim · 2017-03-15T07:01:23Z

Can anyone post a guide to deleting the PlexContent table as suggested above? I'm running Ombi (stable, most recent update) using the LinuxServer/Ombi docker.

tidusjar · 2017-03-15T08:06:48Z

You would need to use a program lite SQLiteBrowser, File > Open, locate the Ombi.sqlite file.
Then go to the Execute SQL tab and type in DROP TABLE PlexContent Run that then File > Save.

ryanjoachim · 2017-03-15T08:10:08Z

I went ahead and moved to the EAP branch, and it appears to have resolved my issue(s) with the newsletter and other emails.

Fixed the issue with notifications being slightly borked #1263 Fixed the issue for Radarr, the api changed again #1263

bartolomesoriano · 2017-03-21T13:44:15Z

I just installed the latest EAP branch, and the newsletter test e-mail gets sent, but it lists every single movie in my collection, and a few episodes. Is there anything I need to do to just list what has been recently added? How does Ombi determine what is recently added?

tidusjar · 2017-03-24T21:48:22Z

We keep a list of items we have sent. If there is new content then it will not be in that list. So we will include it

…hows and also newly added episodes. #1163

Magikarplvl4 · 2017-03-24T23:32:06Z

Guys, pleas update to the last EAP version. Tidusjar just pushed a update to fix your reported problems

dtk1989 · 2017-03-24T23:50:48Z

So good news the newsletter sent, but it included every movie and TV show in the first email, some of the stuff was added many months ago.

Magikarplvl4 · 2017-03-24T23:51:51Z

That is correct. The first newsletter included everything.

Magikarplvl4 · 2017-03-24T23:52:48Z

Beceause Ombi doesn't know what the 0 zero point is.

dtk1989 · 2017-03-25T00:46:47Z

Okay, that makes sense now. I missed the post above which stated the same thing. Thanks for every bodies work on this!

Magikarplvl4 · 2017-03-25T00:56:04Z

Cool! @dtk1989 feel free to open a new issue report if you have any problems with ombi :) I will close this one for now.

Magikarplvl4 added bug / issue EAP branch labels Feb 20, 2017

tidusjar pushed a commit that referenced this issue Feb 24, 2017

#1163 #117

0da4944

tidusjar pushed a commit that referenced this issue Mar 6, 2017

Another newsletter fix attempt #1163 #1116

dfbe01b

tidusjar mentioned this issue Mar 7, 2017

Newsletter empty #1216

Closed

tidusjar added the Waiting on feedback label Mar 13, 2017

tidusjar pushed a commit that referenced this issue Mar 17, 2017

Increased the delay for the Episode information api calls. #1163

2d02972

Fixed the issue with notifications being slightly borked #1263 Fixed the issue for Radarr, the api changed again #1263

tidusjar pushed a commit that referenced this issue Mar 24, 2017

Fixes around the newsletter. We will now correctly show newly added s…

3be69cb

…hows and also newly added episodes. #1163

Magikarplvl4 added Fixed in the next release and removed Waiting on feedback labels Mar 25, 2017

Magikarplvl4 closed this as completed Mar 25, 2017

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Newsletter test emails not working. #1163

Newsletter test emails not working. #1163

dtk1989 commented Feb 20, 2017

Ombi-robot commented Feb 20, 2017

dtk1989 commented Feb 27, 2017

tidusjar commented Feb 27, 2017

dtk1989 commented Feb 27, 2017

systemswizard commented Mar 4, 2017

tidusjar commented Mar 13, 2017

bartolomesoriano commented Mar 13, 2017 •

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elit3ge commented Mar 14, 2017

bartolomesoriano commented Mar 14, 2017

tidusjar commented Mar 14, 2017

elit3ge commented Mar 14, 2017

ryanjoachim commented Mar 15, 2017

tidusjar commented Mar 15, 2017

ryanjoachim commented Mar 15, 2017

bartolomesoriano commented Mar 21, 2017

tidusjar commented Mar 24, 2017

Magikarplvl4 commented Mar 24, 2017 •

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dtk1989 commented Mar 24, 2017

Magikarplvl4 commented Mar 24, 2017

Magikarplvl4 commented Mar 24, 2017

dtk1989 commented Mar 25, 2017

Magikarplvl4 commented Mar 25, 2017

Newsletter test emails not working. #1163

Newsletter test emails not working. #1163

Comments

dtk1989 commented Feb 20, 2017

Ombi Version:

Update Branch:

Media Sever:

Media Server Version:

Operating System:

Mono Version (only if your not on windows)

Applicable Logs (from /logs/ directory or the Admin page):

Problem Description:

Reproduction Steps:

Ombi-robot commented Feb 20, 2017

dtk1989 commented Feb 27, 2017

tidusjar commented Feb 27, 2017

dtk1989 commented Feb 27, 2017

systemswizard commented Mar 4, 2017

tidusjar commented Mar 13, 2017

bartolomesoriano commented Mar 13, 2017 • edited Loading

elit3ge commented Mar 14, 2017

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tidusjar commented Mar 14, 2017

elit3ge commented Mar 14, 2017

ryanjoachim commented Mar 15, 2017

tidusjar commented Mar 15, 2017

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Magikarplvl4 commented Mar 24, 2017 • edited Loading

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Magikarplvl4 commented Mar 24, 2017

Magikarplvl4 commented Mar 24, 2017

dtk1989 commented Mar 25, 2017

Magikarplvl4 commented Mar 25, 2017

Applicable Logs (from `/logs/` directory or the Admin page):

bartolomesoriano commented Mar 13, 2017 •

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Magikarplvl4 commented Mar 24, 2017 •

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