Radarr does not auto-search/download

[Kaallis]

Ombi Version:

V 2.1.1412

Update Branch:

Early Access Preview

Operating System:

Windows 8/Windows Server 2012

Applicable Logs (from /logs/ directory or the Admin page):

Pushbullet api returned a null value, the notification did not get pushed Ombi.Services.Notification.PushbulletNotification Error 2/15/2017 1:47:38 PM
Pushbullet api returned a null value, the notification did not get pushed Ombi.Services.Notification.PushbulletNotification Error 2/15/2017 1:40:29 PM
Pushbullet api returned a null value, the notification did not get pushed Ombi.Services.Notification.PushbulletNotification Error 2/15/2017 1:37:37 PM

Problem Description:

Movie requests are sent to Radarr but the search/download does not start automatically.

Reproduction Steps:

Configure Radarr (beta) with the IP, port, API, quality profiles and root directory.
Enable Radarr
Do a movie request
the movie is added to radarr but it does not search automatically

[Ombi-robot]

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

[Magikarplvl4]

@tidusjar can you look at this one?

[tidusjar]

I don't see how this is not working.

Can you please upgrade your EAP branch?

[Kaallis]

Updated the EAP, not i'm testing connectivity for Radarr and it says 'Root Path' should not be empty.
I have tried to click on Get Root Folders and try again but it gives me the same error.
Root Path is: "\\kaallis-pc\X\Videos\Movies"

[tidusjar]

Can you go into the Radarr settings and reconfigure it please.

…

On Sat, 18 Feb 2017, 12:47 am Kaallis, ***@***.***> wrote: Updated the EAP, not i'm testing connectivity for Radarr and it says 'Root Path' should not be empty. I have tried to click on Get Root Folders and try again but it gives me the same error. Root Path is: \kaallis-pc\X\Videos\Movies — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1123 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AGVaLJHj2XNDs6X4ILAX_8DjkVxGwi-Mks5rdj-RgaJpZM4MCRAl> .

[halali]

I have probably same issue

it start last update EAP

when i want request movie it write me 'Could not add movie, please contract your administrator'

and in admin settings raddar is everything set up correctly and test button write error "'Root Path' should not be empty"

[tidusjar]

Press the get root paths button?

…

On Sat, 18 Feb 2017, 6:27 pm halali, ***@***.***> wrote: I have probably same issue it start last update EAP when i want request movie it write me 'Could not add movie, please contract your administrator' and in admin settings raddar is everything set up correctly and test button write error "'Root Path' should not be empty" — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1123 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AGVaLFuUrrteMVABGF0RJ1KkYiM_Kj6Lks5rdzf6gaJpZM4MCRAl> .

[halali]

root patch button works

i have setted it up correctly

[jodfie]

i have the same problem on OSX..only after i just now updated to newest EAP
http://prntscr.com/eafdgp

[tidusjar]

Update EAP, fixed that. Apologies.