TV Shows requests page not opening

[tijmenvn]

logs_Ombi_1083.zip

Ombi Version:

V 2.1.1336

Update Branch:

Stable/Early Access Preview/development

Operating System:

Ubuntu 16.04

Mono Version (only if your not on windows)

Stable 4.6.2.16/ac9e222

Applicable Logs (from /logs/ directory or the Admin page):

see attached file

Problem Description:

While the Movies requests page loads just fine, when clicking on my TV Shows requests, Ombi hangs, it does not show the regular "no TV Shows" in grey.

Problem seems to only produces with the admin account, user who requested the TV Show is still able to see the request

Reproduction Steps:

Noting yet that I know what is causing it. I do use the installation way of HTPCguides for installing ombi, that is if it makes a difference. I will try to find something in the logs.

[Ombi-robot]

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

[tidusjar]

Can you go into your sonarr settings and re-press save?

…

On Wed, Feb 8, 2017 at 11:00 AM Ombi Support ***@***.***> wrote: Hi! Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format. Before posting make sure you also read our FAQ <https://github.com/tidusjar/Ombi/wiki/FAQ> and known issues <https://github.com/tidusjar/Ombi/wiki/Known-Issues>. Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful. If we need more information or there is some progress we tag the issue or update the tag and keep you updated. Cheers! Ombi Support Team — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1083 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AGVaLE2s_O8IQ9LIoREj19E1mtDsQRfAks5raaBBgaJpZM4L6q99> .

[tijmenvn]

Just did that, made sure I got notification that settings in sonarr were saved. restarted Ombi. No difference. It does tell me now it's indexing files.

[tidusjar]

Can you open up the developer tools (F12), click the network tab and then refresh the page, there should be something in red.

Can you click the red item and then press preview and post the result here?

[ubun2Junky]

I'm getting the same issues, here are my results.

{statusCode: 500, message: "Something went horribly, horribly wrong while servicing your request.",…}
details
:
"Nancy.RequestExecutionException: Oh noes! ---> System.FormatException: Input string was not in a correct format.↵ at System.Number.StringToNumber (System.String str, System.Globalization.NumberStyles options, System.Number+NumberBuffer& number, System.Globalization.NumberFormatInfo info, System.Boolean parseDecimal) [0x0005e] in <8f2c484307284b51944a1a13a14c0266>:0 ↵ at System.Number.ParseInt32 (System.String s, System.Globalization.NumberStyles style, System.Globalization.NumberFormatInfo info) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 ↵ at System.Int32.Parse (System.String s) [0x00007] in <8f2c484307284b51944a1a13a14c0266>:0 ↵ at Ombi.UI.Modules.RequestsModule+<>c__DisplayClass47_0.b__3 (Ombi.Api.Models.Sonarr.SonarrRootFolder x) [0x00014] in <367d18f7a34843c8a4234d9d0db03142>:0 ↵ at System.Linq.Enumerable.FirstOrDefault[TSource] (System.Collections.Generic.IEnumerable1[T] source, System.Func2[T,TResult] predicate) [0x00035] in <63992662b765477a898ef49cdcc99ee2>:0 ↵ at Ombi.UI.Modules.RequestsModule+d__47.MoveNext () [0x0013a] in <367d18f7a34843c8a4234d9d0db03142>:0 ↵ --- End of inner exception stack trace ---↵ at Nancy.NancyEngine.InvokeOnErrorHook (Nancy.NancyContext context, Nancy.ErrorPipeline pipeline, System.Exception ex) [0x000bd] in <63c44d6f8d7e4f339a987bf9eb94d931>:0 "
message
:
"Something went horribly, horribly wrong while servicing your request."
statusCode
:
500

[tidusjar]

Can you go into your Sonarr settings and re-press Save? If that doesn't work there is an update in the EAP branch.