Troubleshooting

Player or website not being detected

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If you have problems with a player or page not being detected, then first check if there are new permissions on the page below. Try to remove them all once and re add them. If it still does not work let us know on Discord.

https://malsync.moe/pwa/#/settings/customDomains

MyAnimeEntry / Anilist / Kitsu / Simkl entry is not correct

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The Series uses an episode offset

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Updating myanimelist entry fails

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Data could be corrupt throw another sync utilities. Please remove it from Mal and re add it.

Auto fullscreen doesn't work

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Browsers block fullscreen if there is no user input. So it does not work for player with autoplay. It works if you have to click on the start button.

Disable this security feature on Chromium based browsers:

Not possible

Disable this security feature on Firefox:

On the about:config page search for the following key and set it to false

full-screen-api.allow-trusted-requests-only

Harden firefox: https://github.com/MALSync/MALSync/issues/2383#issuecomment-2076692623

Cannot open MAL-links from miniMAL on 9anime

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Easylist has added a rule for 9anime.is which blocks you from opening MAL-links from miniMAL.

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You can fix this in two ways.

From the "uBlock Origin" or "Nano Adblocker" logger

1. Open miniMAL.
2. Open the logger as indicated in the first screenshot.
3. Click on the MAL link in miniMAL.
4. In the logger, you should now see an entry similar to the one in the second screenshot. Click the indicated area for that entry.
5. Select * from the context menu. Task.1 in the third screenshot.
6. Next to https://myanimelist.net/anime/ click the area, which turns green on mouseover. Task.2 from the third screenshot.
7. Click the lock-icon to save the rule. Task.3 from the third screenshot.

[Screenshots]

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From the "uBlock Origin" or "Nano Adblocker" settings tab: "My rules"

1. Click Edit
2. Add * https://myanimelist.net/anime/ popup allow to the temporary rules.
3. Click Commit

[Screenshot]

I have strange malSync::aHR0...:: values in my anime/manga list

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Mal-sync needs to save some values into the tag section for some of its features. But if the extension is active it should be hidden.

I dont want that, what can I do?
You can disable it in the options ('Use Tags/Notes').

Here are some ways how to get rid of the tags on the list:

I only have a few of these values in my list

Then you can just remove them manually. Just click on small edit beneathe the tag and remove it.

I have too many to delete them manually and I dont use MAL´s tag section.

You can simply untick the tags section in your profile settings and submit: https://myanimelist.net/editprofile.php?go=listpreferences

I have too many to delete them manually but I use the tags section.

Here you could use the build in cleanup script. Just go to the settings page and under ETC there is a button Clean Tags. Start it and let it finish

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