bticino K4003C slow response

[Maurotb]

Bug Report

What happened

What did you expect to happen

when I press the button of my k4003c, it takes from 2 to 4 seconds for zigee2mqtt to notice
allo other zigbee device (aquara door and presence sensor), notice is immediate.

How to reproduce it (minimal and precise)

Press button
after 2/ seconds in log i see
info 2020-05-17 16:07:32: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d', payload '{"state":"OFF","linkquality":110}'

Debug Info

Zigbee2mqtt version:
Adapter hardware: CC2531
Adapter firmware version:
CC2531_MAX_DEVICES_20190223

[Maurotb]

Hi have sniffed myzigbee network with another cc2531 and wireshark.
When i push button on k4003c , it send immediatly a zigbee message but zigbee2mqtt show this message after 2 4 seconds

[Koenkk]

This is probably related to a weak network or that the CC2531 is not powerful enough. How many devices do you have in your network?

Some things for now:

• You are using an older firmware, make sure to use the latest source routing firmware for best stability: https://github.com/Koenkk/Z-Stack-firmware/tree/master/coordinator/Z-Stack_Home_1.2/bin/source_routing
• Make sure the adapter is connected through a USB extension cable
• Make sure that the network quality is good: https://www.zigbee2mqtt.io/how_tos/how_to_improve_network_range.html

[Maurotb]

@Koenkk

This is probably related to a weak network or that the CC2531 is not powerful enough. How many devices do you have in your network?

Some things for now:

• You are using an older firmware, make sure to use the latest source routing firmware for best stability: https://github.com/Koenkk/Z-Stack-firmware/tree/master/coordinator/Z-Stack_Home_1.2/bin/source_routing
  I have try with CC2531_DEFAULT_20190608,same result
• Make sure the adapter is connected through a USB extension cable
  yes
• Make sure that the network quality is good: https://www.zigbee2mqtt.io/how_tos/how_to_improve_network_range.html

I have added to my cc2531 an external antenna and test is made closest to device (1mt).
I have other 12 aquara device (movement sensor,door sensor and cube-9 ,all work bettere and response is immediate....
In whireshark i see zigbee packet immidiatly but in zigbee2mqtt log is delayed...
In an italian forum i have see another user with same problem,
but he has gone to deconz to fix it, I prefer to report to see if it can be resolved together
If you need, i can post you pcap or other data...
Thanks

[Maurotb]

@Koenkk i have make a debug,
when i push a buton i receive immediatly this message

debug 2020-05-20 22:21:56: Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":0}' from endpoint 1 with groupID 0
debug 2020-05-20 22:21:56: No converter available for 'K4003C' with cluster 'genBinaryInput' and type 'attributeReport' and data '{"presentValue":0}'
debug 2020-05-20 22:21:56: Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genIdentify', data '{"identifyTime":60}' from endpoint 1 with groupID 0
info 2020-05-20 22:21:56: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d', payload '{"state":"OFF","linkquality":31,"action":"identify"}'
info 2020-05-20 22:21:56: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d', payload '{"state":"OFF","linkquality":31,"action":""}'
info 2020-05-20 22:21:56: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d/action', payload 'identify'

and after 2/4 sec this

debug 2020-05-20 22:22:00: Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genOnOff', data '{"onOff":0}' from endpoint 1 with groupID 0
info 2020-05-20 22:22:00: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d', payload '{"state":"OFF","linkquality":31}'

or sometime i push button and i receive immediatly this

debug 2020-05-20 22:22:03: Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":1}' from endpoint 1 with groupID 0
debug 2020-05-20 22:22:03: No converter available for 'K4003C' with cluster 'genBinaryInput' and type 'attributeReport' and data '{"presentValue":1}'

and after 2/4 sec this

debug 2020-05-20 22:22:08: Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genOnOff', data '{"onOff":0}' from endpoint 1 with groupID 0
info 2020-05-20 22:22:08: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f5d', payload '{"state":"OFF","linkquality":23}'

It seem that
Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":0}' from endpoint 1 with groupID 0
ir relays on and
Received Zigbee message from '0x00047400007d7f5d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":1}' from endpoint 1 with groupID 0
is relay off
Ths message are immediate

[Koenkk]

Added this in the latest dev branch, will provide (action: on and off now).

[Maurotb]

@Koenkk
Good!
In bticino app i have two settings for k4003c
1)set led on when low luminosity
2)set led on when relay is on
I can't decode with whireshark the zigbee message for this settings when k4003c is connected to bticino hub, i have
sniffed network key but trust center link key is not A:69:67:42:65:65:41:6C:6C:69:61:6E:63:65:30:39
Can help me to get trust center key to complete the k4003c integration with zigbee2mqtt?

[Koenkk]

You should be able to get a "transport key" message which is send while the device is being paired. This contains the network key.

[Maurotb]

@Koenkk
ok i find this with whireshark

Function:Detectable switch in the dark
Command: Write Attribute (0x02)
Attribute 0x0001
Data Type bool

Function:Show when the light is on
Command: Write Attribute (0x02)
Attribute 0x0002
Data Type bool

Function:Identify switch
Command: Trigger effect (0x40)
Effect: 0x03
Variant:0

Is possible to implement this?
Thanks

[Koenkk]

Can you make a screenshot of these commands (with all possible fields expanded). I also need to know the cluster and value being send.

[Maurotb]

Yes!

[Koenkk]

I think this is already supported (where permanent_led = low luminosity)

• https://www.zigbee2mqtt.io/devices/067771.html#led-configuration
• https://www.zigbee2mqtt.io/devices/067771.html#identify

[Maurotb]

Good i try @Koenkk
I have installed dev docker image to test your patch but is same

debug 2020-05-23 09:47:33: Received Zigbee message from '0x00047400007d7f6d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":1}' from endpoint 1 with groupID 0
debug 2020-05-23 09:47:33: No converter available for 'K4003C' with cluster 'genBinaryInput' and type 'attributeReport' and data '{"presentValue":1}'
after 2/4 secs
debug 2020-05-23 09:47:36: Received Zigbee message from '0x00047400007d7f6d', type 'attributeReport', cluster 'genOnOff', data '{"onOff":0}' from endpoint 1 with groupID 0
info 2020-05-23 09:47:36: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d', payload '{"linkquality":28,"state":"OFF","action":"on"}'
info 2020-05-23 09:47:36: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d', payload '{"linkquality":28,"state":"OFF","action":""}'
info 2020-05-23 09:47:36: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d/action', payload 'on'

now in HA i see action but action is triggered on change of state with a delay of 2/4 sec

I think this is already supported (where permanent_led = low luminosity)

• https://www.zigbee2mqtt.io/devices/067771.html#led-configuration
• https://www.zigbee2mqtt.io/devices/067771.html#identify

My switch is k4003 with neutral

[Koenkk]

Made a small mistake in the converter. Fix will be available in the latest dev branch in a few hours.

[Maurotb]

@Koenkk i have downloaded 1.13.1-dev (commit #49df575) but same problem

debug 2020-05-24 17:40:10: Received Zigbee message from '0x00047400007d7f6d', type 'attributeReport', cluster 'genBinaryInput', data '{"presentValue":1}' from endpoint 1 with groupID 0
debug 2020-05-24 17:40:10: No converter available for 'K4003C' with cluster 'genBinaryInput' and type 'attributeReport' and data '{"presentValue":1}'

after some seconds

debug 2020-05-24 17:40:15: Received Zigbee message from '0x00047400007d7f6d', type 'attributeReport', cluster 'genOnOff', data '{"onOff":0}' from endpoint 1 with groupID 0
info 2020-05-24 17:40:15: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d', payload '{"linkquality":18,"state":"OFF","action":"on"}'
info 2020-05-24 17:40:15: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d', payload '{"linkquality":18,"state":"OFF","action":""}'
info 2020-05-24 17:40:15: MQTT publish: topic 'zigbee2mqtt/0x00047400007d7f6d/action', payload 'on'

[Koenkk]

Are you sure your devices.js is not overridden by a manual one? (while following https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html)

[Maurotb]

@Koenkk yes,
i have try now to remove docker image and reinstall, same problem
No converter available for 'K4003C' with cluster 'genBinaryInput' and type 'attributeReport' and data '{"presentValue":1}'

[Maurotb]

@Koenkk i have try the latest dev now and now work!
Now i install in real environment and test it to command my philips hue with this switch.

Only one questions, in HA i see published only action,link quality and switch

For this

I think this is already supported (where permanent_led = low luminosity)
https://www.zigbee2mqtt.io/devices/067771.html#led-configuration
https://www.zigbee2mqtt.io/devices/067771.html#identify

I need to send mqtt command manually from HA?
Thanks

[Koenkk]

Yes you need to send a MQTT command manually

[Maurotb]

@Koenkk is not possible to add two entities
permanent_led
led_when_on
so we have same function of bticino hub? ;)

Ps i have tested in real environment and now work correctly, the delay is < 0.5 sec

[Koenkk]

@Maurotb currently we don't discover device related options into home assistant, I think it will give a lot of extra entities which are almost never used. You can always create an manual entry yourself in case you often use this.

I will close this now as the issue has been solved. Thanks!