After added Gledopto GL-C-008 2ID support device is not usable after pairing #3525

jussih · 2020-05-10T17:57:06Z

Bug Report

What happened

After #3436 fixes landed to zigbee2mqtt dev, updated to edge version in Home Assistant. Zigbee2mqtt revision in my edge container is fed84cfd5e9260564e58d03047b152b6fcdc3f80.

Removed test device from database.db
Removed device from Home Assistant
Started re-pairing device
After pairing the device is unsupported

Pairing log

zigbee2mqtt:info  2020-05-10 20:43:38: Device '0x00124b001f79d7ea' joined
zigbee2mqtt:info  2020-05-10 20:43:38: Starting interview of '0x00124b001f79d7ea'
zigbee2mqtt:info  2020-05-10 20:43:38: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"device_connected","message":{"friendly_name":"0x00124b001f79d7ea"}}'
zigbee2mqtt:info  2020-05-10 20:43:38: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"pairing","message":"interview_started","meta":{"friendly_name":"0x00124b001f79d7ea"}}'
zigbee2mqtt:debug 2020-05-10 20:43:39: Device '0x00124b001f79d7ea' announced itself
zigbee2mqtt:info  2020-05-10 20:43:39: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"device_announced","message":"announce","meta":{"friendly_name":"0x00124b001f79d7ea"}}'
zigbee2mqtt:debug 2020-05-10 20:43:39: Device '0x00124b001f79d7ea' announced itself
zigbee2mqtt:info  2020-05-10 20:43:39: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"device_announced","message":"announce","meta":{"friendly_name":"0x00124b001f79d7ea"}}'
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"modelId":"GL-C-007"}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"manufacturerName":"GLEDOPTO"}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"powerSource":1}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"zclVersion":1}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"appVersion":1}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"stackVersion":2}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"hwVersion":1}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"dateCode":"20180920"}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:debug 2020-05-10 20:43:52: Received Zigbee message from '0x00124b001f79d7ea', type 'readResponse', cluster 'genBasic', data '{"swBuildId":"2.0.2"}' from endpoint 11 with groupID 0
zigbee2mqtt:warn  2020-05-10 20:43:52: Received message from unsupported device with Zigbee model 'GL-C-007'
zigbee2mqtt:warn  2020-05-10 20:43:52: Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html.
zigbee2mqtt:info  2020-05-10 20:43:53: Successfully interviewed '0x00124b001f79d7ea', device has successfully been paired
zigbee2mqtt:warn  2020-05-10 20:43:53: Device '0x00124b001f79d7ea' with Zigbee model 'GL-C-007' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html
zigbee2mqtt:info  2020-05-10 20:43:53: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"pairing","message":"interview_successful","meta":{"friendly_name":"0x00124b001f79d7ea","supported":false}}'

What did you expect to happen

Device is paired as the new GL-C-007-2ID model.

How to reproduce it (minimal and precise)

Try to pair a GL-C-008 2ID device using zigbee2mqtt rev fed84cfd5e9260564e58d03047b152b6fcdc3f80 or newer.

The text was updated successfully, but these errors were encountered:

Fabiancrg · 2020-05-11T12:08:32Z

@Koenkk I have the same problem, upgraded to DEV branch and try to pair my Gledopto GL-C-008 (2ID), it's detected as a GL-C-007 but device is reported as not supported (same message as output above).

Here is the Zigbee-herdsman debug log and extract from database.db if this can help:

https://pastebin.com/xZmK3Gx3

{"id":2,"type":"Router","ieeeAddr":"0x00124b001ee6ddbb","nwkAddr":41772,"manufId":0,"manufName":"GLEDOPTO","powerSource":"Mains (single phase)","modelId":"GL-C-007","epList":[11,13,15],"endpoints":{"11":{"profId":49246,"epId":11,"devId":528,"inClusterList":[0,3,4,5,6,8,768],"outClusterList":[],"clusters":{"genBasic":{"attributes":{"modelId":"GL-C-007","manufacturerName":"GLEDOPTO","powerSource":1,"zclVersion":1,"appVersion":1,"stackVersion":2,"hwVersion":1,"dateCode":"20180920","swBuildId":"2.0.2"}}},"binds":[]},"13":{"profId":49246,"epId":13,"devId":57694,"inClusterList":[4096],"outClusterList":[4096],"clusters":{},"binds":[]},"15":{"profId":49246,"epId":15,"devId":544,"inClusterList":[0,3,4,5,6,8,768],"outClusterList":[],"clusters":{},"binds":[]}},"appVersion":1,"stackVersion":2,"hwVersion":1,"dateCode":"20180920","swBuildId":"2.0.2","zclVersion":1,"interviewCompleted":true,"meta":{},"lastSeen":1589197211642}

I can see a difference in epId 15 where my devId is 544 instead of 256, maybe it's a difference between GL-C-007 and GL-C-008.

So I added this in devices.js and it seems to be OK for me:

{
    fingerprint: [
        {type: 'Router', manufacturerName: 'GLEDOPTO', modelID: 'GL-C-007', endpoints: [
            {ID: 11, profileID: 49246, deviceID: 528, inputClusters: [0, 3, 4, 5, 6, 8, 768], outputClusters: []},
            {ID: 13, profileID: 49246, deviceID: 57694, inputClusters: [4096], outputClusters: [4096]},
            {ID: 15, profileID: 49246, deviceID: 544, inputClusters: [0, 3, 4, 5, 6, 8, 768], outputClusters: []},
        ]},
    ],
    model: 'GL-C-008-2ID', // 2 ID controls white and color separate
    vendor: 'Gledopto',
    description: 'Zigbee LED controller RGBW (2 ID)',
    extend: gledopto.light,
    supports: 'on/off, brightness, color temperature, color',
    endpoint: (device) => {
        return {rgb: 11, white: 15};
    },
},

jussih · 2020-05-11T14:28:10Z

Changing the endpoint 15 deviceId to 544 in the fingerprint works for me as well.

Koenkk · 2020-05-11T14:48:55Z

Does

{
    fingerprint: [
        {type: 'Router', manufacturerName: 'GLEDOPTO', modelID: 'GL-C-007', endpoints: [
            {ID: 11, profileID: 49246, inputClusters: [0, 3, 4, 5, 6, 8, 768], outputClusters: []},
            {ID: 13, profileID: 49246, inputClusters: [4096], outputClusters: [4096]},
            {ID: 15, profileID: 49246, inputClusters: [0, 3, 4, 5, 6, 8, 768], outputClusters: []},
        ]},
    ],
    model: 'GL-C-008-2ID', // 2 ID controls white and color separate
    vendor: 'Gledopto',
    description: 'Zigbee LED controller RGBW (2 ID)',
    extend: gledopto.light,
    supports: 'on/off, brightness, color temperature, color',
    endpoint: (device) => {
        return {rgb: 11, white: 15};
    },
},

also work?

TheDodger · 2020-05-11T14:55:52Z

Does
...
also work?

Confirmed.

But I noticed that color_temp on the white endpoint seems to be inverted somehow, don't know if that should go into a new issue.

jussih · 2020-05-11T15:02:41Z

Does
...
also work?

The pairing does. Requires a change to the Home Assistant integration however, since the model changed from GL-C-007-2ID to GL-C-008-2ID. The device does not appear in Home Assistant with this version.

Fabiancrg · 2020-05-11T15:43:08Z

@Koenkk it works also without the deviceID.

Is the goal to have one device for both GL-C-007 and GL-C-008 ?
If yes, maybe we should change the model with GL-C-007-2ID/GL-C-008-2ID ?

Koenkk · 2020-05-11T15:43:45Z

Thinking about it again, I think deviceID shouldn't be removed as it allows us to identify the GL-C-007 and GL-C-008 separately, which also allows separate Home Assistant discovery. Changes will be available in the latest dev branch in a few hours from now.

jussih · 2020-05-11T16:29:59Z

@Fabiancrg I didn't realize there was a 2ID version of the GL-C-007 too. Gledopto made everything extra hard by having the GL-C-008 2ID announce itself as GL-C-007...

GL-C-007-2ID and GL-C-008-2ID should be indeed treated separately as the 008 needs color temperature controls for the white channel and 007 does not.

Koenkk · 2020-05-11T16:42:59Z

Changes are available in latest dev now. Please let me know if things work correctly there.

Fabiancrg · 2020-05-11T17:05:00Z

Working perfectly for me for the Z2M part*, thank you @Koenkk

*As I am noit using HA I let @jussih confirm this.

jussih · 2020-05-11T17:27:14Z

Seems to me it's working perfectly in Home Assistant as well. Thank you @Koenkk!

Koenkk · 2020-05-11T18:07:37Z

Cool, then I close this, big thanks for testing and helping out!

jussih changed the title ~~After added Gledopto GL-C-008 2ID support device pairing fails~~ After added Gledopto GL-C-008 2ID support device is not usable after pairing May 10, 2020

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue May 11, 2020

Add GL-C-008-2ID. Koenkk/zigbee2mqtt#3525

ca0d5e5

Koenkk closed this as completed May 11, 2020

Koenkk reopened this May 11, 2020

Koenkk closed this as completed May 11, 2020

mozzarelka mentioned this issue May 17, 2020

Gledopto GL-C-008-2ID stas-demydiuk/domoticz-zigbee2mqtt-plugin#313

Closed

liamlows mentioned this issue Nov 18, 2022

Gledopto RGBCCT 2ID controller not supported despite docs saying it is? #15006

Closed

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

After added Gledopto GL-C-008 2ID support device is not usable after pairing #3525

After added Gledopto GL-C-008 2ID support device is not usable after pairing #3525

jussih commented May 10, 2020 •

edited

Loading

Fabiancrg commented May 11, 2020 •

edited

Loading

jussih commented May 11, 2020

Koenkk commented May 11, 2020

TheDodger commented May 11, 2020 •

edited

Loading

jussih commented May 11, 2020 •

edited

Loading

Fabiancrg commented May 11, 2020

Koenkk commented May 11, 2020

jussih commented May 11, 2020

Koenkk commented May 11, 2020

Fabiancrg commented May 11, 2020

jussih commented May 11, 2020

Koenkk commented May 11, 2020

After added Gledopto GL-C-008 2ID support device is not usable after pairing #3525

After added Gledopto GL-C-008 2ID support device is not usable after pairing #3525

Comments

jussih commented May 10, 2020 • edited Loading

Bug Report

What happened

Pairing log

What did you expect to happen

How to reproduce it (minimal and precise)

Fabiancrg commented May 11, 2020 • edited Loading

jussih commented May 11, 2020

Koenkk commented May 11, 2020

TheDodger commented May 11, 2020 • edited Loading

jussih commented May 11, 2020 • edited Loading

Fabiancrg commented May 11, 2020

Koenkk commented May 11, 2020

jussih commented May 11, 2020

Koenkk commented May 11, 2020

Fabiancrg commented May 11, 2020

jussih commented May 11, 2020

Koenkk commented May 11, 2020

jussih commented May 10, 2020 •

edited

Loading

Fabiancrg commented May 11, 2020 •

edited

Loading

TheDodger commented May 11, 2020 •

edited

Loading

jussih commented May 11, 2020 •

edited

Loading