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[New device support]: MOES Star Ring ZigBee Smart Dimmer Switch Dimmable 1-3Gang #18650

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demcas opened this issue Aug 18, 2023 · 31 comments
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new device support New device support request

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@demcas
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demcas commented Aug 18, 2023

Link

https://moeshouse.com/products/moes-star-ring-zigbee-smart-dimmer-switch-for-light-dimming-work-with-alexa-google-home-dimmable-1-3gang?variant=46040268276027

Database entry

3 Gang Dimmer Switch
{"id":22,"type":"Router","ieeeAddr":"0xa4c13850205a2891","nwkAddr":29034,"manufId":4417,"manufName":"_TZE204_1v1dxkck","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS0601","manufacturerName":"_TZE204_1v1dxkck","powerSource":1,"zclVersion":3,"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":""}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{},"lastSeen":1692679020965,"defaultSendRequestWhen":"immediate"}

2 Gang Dimmer Switch
{"id":23,"type":"Router","ieeeAddr":"0xa4c1387689c3638a","nwkAddr":56774,"manufId":4417,"manufName":"_TZE204_zenj4lxv","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS0601","manufacturerName":"_TZE204_zenj4lxv","powerSource":1,"zclVersion":3,"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":""}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{},"lastSeen":1692679781242,"defaultSendRequestWhen":"immediate"}

1 Gang Dimmer Switch
{"id":24,"type":"Router","ieeeAddr":"0xa4c1383c626d9231","nwkAddr":38689,"manufId":4417,"manufName":"_TZE204_hlx9tnzb","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS0601","manufacturerName":"_TZE204_hlx9tnzb","powerSource":1,"zclVersion":3,"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":""}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{},"lastSeen":1692680034957,"defaultSendRequestWhen":"immediate"}

Comments

image

New Switch WIll not pair

External converter

No response

Supported color modes

No response

Color temperature range

No response

@demcas demcas added the new device support New device support request label Aug 18, 2023
@demcas
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demcas commented Aug 21, 2023

i get this comment when trying to pair.
Received message from unsupported device with Zigbee model 'TS0601' and manufacturer name '_TZE204_zenj4lxv

@farmerkz
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i get this comment when trying to pair. Received message from unsupported device with Zigbee model 'TS0601' and manufacturer name '_TZE204_zenj4lxv

Hi!
Same problem.

@martindell
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martindell commented Aug 31, 2023

Same here with a new 2-gang Moes dimmer. Error message points to this page: https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.htm but I can't get any response from the device trying to create a basic or Tuya converter

@martindell
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martindell commented Sep 5, 2023

@Koenkk
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Koenkk commented Sep 5, 2023

@martindell thanks for confirming!

@kuzaxak
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kuzaxak commented Sep 22, 2023

Just installed the edge version of the Home Assistant add-on

@martindell could you give a hint how to do that?

@martindell
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martindell commented Sep 22, 2023 via email

@kuzaxak
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kuzaxak commented Sep 22, 2023

Added a support for min\max for 3-gang device that I have here

@demcas
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demcas commented Oct 14, 2023

@Koenkk @kuzaxak I've been testing the 1,2 & 3 Gang Dimmer Switch and it works great. An issue I can across is that the device type is listed at LIGHT not SWITCH on the 2 & 3 Gang entity properties. the 1 Gang switch appears to work correctly. Your assistance will be appreciated
image
image

@Koenkk
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Koenkk commented Oct 14, 2023

These are dimmers, so they should be listed as light (a switch doesn't support dimming)

@demcas
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demcas commented Oct 24, 2023

@Koenkk @kuzaxak Hi, I have been testing the light switches for our community and found a few bugs I want to make you aware of. Let me know if you need me to open a new ticket.

Problem 1: The model numbers are inconsistent
1 Gang - TS0601_dimmer 1
2 Gang - ZS-SR-EUD-2
3 Gang - ZS-SR-EUD-3

Problem 2: Lighting dimming with a HA dashboard card & Z2MQTT Dashbaord
1 Gang

  • Works flawlessly on/off & diming is very responsive
  • Physical wall actions respond and display in Z2MQTT & HA Dashboard
  • HA dashboard card and the physical wall switch always in sync with zero latency

2 Gang

  • Only the on/off light function works
  • Dimming up and down on the HA dashboard card does dim the light
  • Dimming with the physical wall switch works as normal and dimming values change up and down on HA dashboard card
  • HA & Z2MQTT dashboard card and the physical wall switch not in sync at times

3 Gang

  • Only the on/off light function works
  • Dimming up and down on the HA dashboard card does dim the light
  • Dimming with the physical wall switch works as normal and dimming values change up and down on HA dashboard card
  • HA & Z2MQTT dashboard card and the physical wall switch not in sync at times

I don't know any thing about coding but the 1 gang identified at TS0601_dimmer operates differently to ZS-SR-EUD. Could the coding for TS0601 be replicated for the other two switches to fice the issues?

image
image

@kvn1351
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kvn1351 commented Oct 26, 2023

I can confirm that the 2-gang Switch can only be turned on/off right now. However, I'm very grateful for the efforts so far.

@Koenkk
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Koenkk commented Oct 27, 2023

Can you provide the data/database.db entry of your device?

@demcas
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demcas commented Oct 30, 2023

Can you provide the data/database.db entry of your device?
@Koenkk

Here is the Data/Databce.db entries for all three devices

1 Gang - TS0601_dimmer 1
{"id":12,"type":"Router","ieeeAddr":"IEEE ADDRESS REMOVED","nwkAddr":51740,"manufId":4417,"manufName":"_TZE204_hlx9tnzb","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"65503":"l\u0001\u0000\u0000im\u0001\u0000\u0000in\u0001\u0000\u0000io\u0001\u0000\u0000ip\u0001\u0000\u0000iq\u0001\u0000\u0000ir\u0001\u0000\u0000is\u0001\u0000\u0000\u0012","65506":56,"65508":0,"65534":0,"stackVersion":0,"dateCode":"","manufacturerName":"_TZE204_hlx9tnzb","zclVersion":3,"appVersion":74,"modelId":"TS0601","powerSource":1}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":-1440156621},"lastSeen":1698114446883,"defaultSendRequestWhen":"immediate"}

2 Gang - ZS-SR-EUD-2
{"id":10,"type":"Router","ieeeAddr":"IEE ADDRESS REMOVED","nwkAddr":33865,"manufId":4417,"manufName":"_TZE204_zenj4lxv","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"65503":"!��,f"��,\u0012"��,e","65506":56,"65508":0,"65534":0,"stackVersion":0,"dateCode":"","manufacturerName":"_TZE204_zenj4lxv","zclVersion":3,"appVersion":74,"modelId":"TS0601","powerSource":1}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":-1440156621},"lastSeen":1698114443625,"defaultSendRequestWhen":"immediate"}

3 Gang - ZS-SR-EUD-3
{"id":13,"type":"Router","ieeeAddr":"IEEE ADDRESS REMOVED","nwkAddr":29034,"manufId":4417,"manufName":"_TZE204_1v1dxkck","powerSource":"Mains (single phase)","modelId":"TS0601","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[4,5,61184,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"65503":".\u0000\u0000\u0000i/\u0000\u0000\u0000i1\u0000\u0000\u0000i2\u0000\u0000\u0000i4\u0000\u0000\u0000il\u0001\u0000\u0000im\u0001\u0000\u0000i(\u0000\u0000\u0000i","65506":56,"65508":0,"65534":0,"stackVersion":0,"dateCode":"","manufacturerName":"_TZE204_1v1dxkck","zclVersion":3,"appVersion":74,"modelId":"TS0601","powerSource":1}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":74,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":-1440156621},"lastSeen":1698102776937,"defaultSendRequestWhen":"immediate"}

@gorstj
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gorstj commented Oct 30, 2023

I can replicate the issue with teh 2 Gang - ZS-SR-EUD-2 only being able to switch on/off via HA
(oddly, can control via the zigbee2MQTT web gui but isn't very reliable)

@Koenkk
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Koenkk commented Oct 30, 2023

@demcas I'm a bit confused:

Only the on/off light function works
Dimming up and down on the HA dashboard card does dim the light

First you say on/off only works, next sentence you indicate dimming also works?

Could you clearly state what is not working yet?

@demcas
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demcas commented Oct 31, 2023

@demcas I'm a bit confused:

Only the on/off light function works
Dimming up and down on the HA dashboard card does dim the light

First you say on/off only works, next sentence you indicate dimming also works?

Could you clearly state what is not working yet?

@Koenkk Sorry for the confusion. Hope the issue is clearer with the summary below.\

1 Gang Light Switch

  • Light on/off & diming is operating as normal pressing the physical switch
  • On the HA dashboard the On/off is working
  • On the HA dashboard dimming is working

2 Gang Light Switch

  • Light on/off & diming is operating as normal pressing the physical switch
  • On the HA dashboard the On/off is working
  • On the HA dashboard dimming not working

3 Gang Light Switch

  • Light on/off & diming is operating as normal pressing the physical switch
  • On the HA dashboard the On/off is working
  • On the HA dashboard dimming not working

@Koenkk
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Koenkk commented Oct 31, 2023

@demcas

For the 2/3 gang:

  • Does the dimming work from the z2m frontend?
  • Can you provide the debug log when trying to dim?

See https://www.zigbee2mqtt.io/guide/usage/debug.html on how to enable debug logging.

@demcas
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demcas commented Nov 1, 2023

@demcas

For the 2/3 gang:

  • Does the dimming work from the z2m frontend?
  • Can you provide the debug log when trying to dim?

See https://www.zigbee2mqtt.io/guide/usage/debug.html on how to enable debug logging.

Hi @Koenkk

  • The Dimming does work from the Z2M frontend only but only if you turn the light on from this screen. If the light was powered on via the physical switch the dimming function does not work on the Z2M frontend, only the ON/Off works.
  • On the HA dashboard light cards, only the on/off works, dimming does not work.
  • Debug Files attached, let me know if i have followed the process correctly.

Debug File 2.docx
Debug File 1.docx

@Koenkk
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Koenkk commented Nov 3, 2023

Let's focus on the z2m frontend first. Could you provide 2 separate debug logs (in txt file, not in docx). Note that I don't need the zigbee-herdsman-debug logging, just the z2m one is enough:

  1. Turn on via frontend -> dim (works)
  2. Turn on physically -> dim (doesn't work)

See https://www.zigbee2mqtt.io/guide/usage/debug.html on how to enable debug logging.

@demcas
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demcas commented Nov 5, 2023

Let's focus on the z2m frontend first. Could you provide 2 separate debug logs (in txt file, not in docx). Note that I don't need the zigbee-herdsman-debug logging, just the z2m one is enough:

  1. Turn on via frontend -> dim (works)
  2. Turn on physically -> dim (doesn't work)

See https://www.zigbee2mqtt.io/guide/usage/debug.html on how to enable debug logging.

Hi @Koenkk
This is all new to me so I hope I have completed this correctly for you.

2Gang Dimmer Switch - Turn on frontend dim does not work.txt
2Gang Dimmer Switch - Turn on physically - dim works.txt

@Koenkk
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Koenkk commented Nov 5, 2023

I'm confused now, I thought dimming doesn't work when turning on physically? The log file name says otherwise

If the light was powered on via the physical switch the dimming function does not work on the Z2M frontend, only the ON/Off works.

@demcas
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demcas commented Nov 5, 2023

I'm confused now, I thought dimming doesn't work when turning on physically? The log file name says otherwise

If the light was powered on via the physical switch the dimming function does not work on the Z2M frontend, only the ON/Off works.

Apologies for any confusion.

Physical Switch - when the light is powered directly from the switch both Dimming and On/Off state works, on the Z2M frontend it displays the switch actions On/Off along the the dimming value change up or down percentage.

Z2M Frontend - Dimming does not work, only ON/OFF state works.

@Koenkk
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Koenkk commented Nov 5, 2023

I don't understand why it doesn't work, all looks good. @kirovilya since you added this device in Koenkk/zigbee-herdsman-converters#6136, could you help further here?

@demcas
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demcas commented Nov 7, 2023

I don't understand why it doesn't work, all looks good. @kirovilya since you added this device in Koenkk/zigbee-herdsman-converters#6136, could you help further here?

It is a strange one.

Hi @kirovilya let me know how I can assist you in isolating this issue on the 2 Gang and 3 Gang version. The 1 Gang switch operates flawlessly. Is it possible to replicate the code from the 1 Gang over to the 2 and 3 Gang switches?

@dankocrnkovic
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I can confirm that dimming is not working from HA HUI or from Z2M GUI. On/Off is ok. (2 gang)

@lverti
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lverti commented Nov 25, 2023

I have a 1 gang version and there are 2 issue.

  1. Z2M GUI In switch state off the set brightness is not working. E.g.: state on, brightness 200, switch off, set brightness 100, switch on, the Z2M say brightness is 100 but the real brightness is 200. The others (max brightness, backlightmode) are working in state off.
  2. Domoticz, switch on is not working, switch off and toggle are ok. Dimming is same as in Z2M, in state on is ok, in state off not.

@dwainegallimore
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I can replicate the issue with teh 2 Gang - ZS-SR-EUD-2 only being able to switch on/off via HA

(oddly, can control via the zigbee2MQTT web gui but isn't very reliable)

I have this same experience.

@ncodee
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ncodee commented Jan 4, 2024

Really disappointing to hear. I took several hours trying to find a 3-gang dimmable light switch that works well with HA/Z2M and this was the only one available in the market in the UK.

I'm guessing there is no progress going forwards?

@demcas
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demcas commented Jan 5, 2024

Just tested and no it has not been fixed.. Not sure what to do here, I installed 40 of these light switched my house and my mother's house, frustrating I can't get the dimming to work on the HA light cards.

@Koenkk
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Koenkk commented Jan 13, 2024

Let's continue in #19874

Repository owner locked and limited conversation to collaborators Jan 13, 2024
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