-
-
Notifications
You must be signed in to change notification settings - Fork 1.7k
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Sonoff SNZB-02 no data #11273
Comments
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days |
I also had this issue. I was running 1.21.1 which seemed to be the last version that worked with this sensor, and then I upgraded to 1.21.2 for Sonoff power switch (S26R2ZB) support and everything was still fine, plus the power switch worked. I then upgraded the node-red dashboard, restarted node-red and this sensor stopped reporting any data. In the node object I could only select 'Complete state payload', and triggering the associated GET node just returned 'null'. Things tried: Upgrading to the latest version (1.24.0) - no change Rebooting server - no change Regressing to 1.21.2 - no change Rebooting server - no change Regressing to 1.21.1 - Sensor was configurable and worked, but the power switch was again not supported. Upgraded from 1.21.1 to 1.21.2 - SNZB-02 working, S26R2ZB working. Through all these steps I tried removing the sensor and re-associating it, with no luck until I went back to 1.21.1 then forwards to 1.21.2 Since things are working right now, I am not going to see what happens if I restart the server! |
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days |
just run again into this issue and the following comment helped me maybe this can be added to the docs of the device? |
This bug has been fixed in z2m 1.25.0, so upgrade to 1.25.0 and repair the device. |
@Koenkk |
After upgrading, did you force remove the device via the frontend, restart z2m and repair the device? |
yes. remove, restart, pair has fixed the issues.. so this should be added to the docs IMHO |
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days |
* Add troubleshoot instructions for SONOFF SNZB-02 Notes based on Koenkk/zigbee2mqtt#8971 (comment) and Koenkk/zigbee2mqtt#11273 (comment) * incorporate review comment
I am having this issue on 1.30.1 using EZSP v8 rev 6.10.3.0 build 297. Force drop / restart / pair instructions haven't been successful and often results in an "unsupported device". |
@swampjedi I also encounter the problem of pairing the sensor with a stick, but based on CC2652P. Have you managed to figure out what the problem is? |
FWIW - Also ran into issues, but just did a force remove, restart, then pair and it did come back. It took a long time to update the data, but it did finally work. |
same issue.. all the remove>resetart>add didnt worked for me.. |
What happened?
Sonoff SNZB-02 successfully paired but there is no temperature, humidity, battery or any other data. All values are 'N/A'
With ZHA integration this sensor works well.
Tried to install z2m edge but with the same result.
Other devices (SNZB-01, Aqara Cube) works normally.
What did you expect to happen?
Temperature, humidity and other data received properly.
How to reproduce it (minimal and precise)
Pair Sonoff SNZB-02
Zigbee2MQTT version
1.23.0
Adapter firmware version
20211217
Adapter
Sonoff Zigbee 3.0 USB Dongle Plus
Debug log
The text was updated successfully, but these errors were encountered: