Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

"internal pandora error" persistent #259

Closed
MACDBHAM opened this issue Mar 12, 2016 · 25 comments
Closed

"internal pandora error" persistent #259

MACDBHAM opened this issue Mar 12, 2016 · 25 comments

Comments

@MACDBHAM
Copy link

After deleting a couple of stations last night It began to give me an error that said the following:
"internal pandora error" and would NOT move on or explain the error.
I know my account works as its on my android phone playing just fine.

@sheykh-sleky
Copy link

Getting same error, cannot connect to service?

Not seeing anyplace or anything hinting at turning up the logs. Nothing in console. =[

@ryanbmilbourne
Copy link

I am also seeing this error. See screenshot below:
screen shot 2016-03-14 at 8 35 58 am
I don't seem to see any related errors in the system logs.

@Skinner927
Copy link

+1

1 similar comment
@rtremmel
Copy link

+1

@omalley
Copy link

omalley commented Mar 14, 2016

+1 for me too. Nothing changed, but now I can't connect at all.

@taferris
Copy link

I was also seeing this error. I then signed into Pandora via a browser just to see if the site was up (it was). When I went back to Hermes it worked fine... strange...

@sheykh-sleky
Copy link

UPDATE: Boo... I closed out and can no longer connect either.

Well... No shit. I'm connected too. Would have been nice to get more information on connectivity issues. Ah well, back to headbanging.

@omalley
Copy link

omalley commented Mar 14, 2016

Ok, that isn't working for me. I can log on to the website fine, but I am still getting the "Internal Pandora error".

@MACDBHAM
Copy link
Author

Tried that tqice but no luck
On Mar 14, 2016 3:43 PM, "Todd" notifications@github.com wrote:

I was also seeing this error. I then signed into Pandora via a browser
just to see if the site was up (it was). When I went back to Hermes it
worked fine... strange...


Reply to this email directly or view it on GitHub
#259 (comment).

@taferris
Copy link

Sorry, looks like the browser thing was a fluke. I have now been hitting the issue occasionally. Finally figured out how to get Hermes into debug mode (Hold down option key while launching: warning-finder will react to the option key as well) It writes a log file for each launch into ~/Library/Logs/Hermes.

I find that if I have the app retry connecting, occasionally it will connect without issue. When it doesn't connect, here is the message I am seeing:

Pandora.m:815 -[Pandora sendRequest:] https://tuner.pandora.com/services/json/?method=auth.userLogin&partner_id=42&auth_token=REDACTED&user_id=
HermesAppDelegate.m:328 -[HermesAppDelegate handlePandoraError:] error received {
    error = "The data couldn\U2019t be read because it isn\U2019t in the correct format.";
    request = "<PandoraRequest 0x7ffded8a3960 auth.userLogin>";
}

When it connects, the log looks like:

Pandora.m:815 -[Pandora sendRequest:] https://tuner.pandora.com/services/json/?method=auth.userLogin&partner_id=42&auth_token=REDACTED&user_id=
Pandora.m:263 __41-[Pandora doUserLogin:password:callback:]_block_invoke255 Subscriber detected, re-logging-in...

Makes me wonder if Pandora is making some API changes or if they have an auth server that is misbehaving and we are just getting load balanced to it...

@sheykh-sleky
Copy link

As it stands, there is no maintainer, right? No one is actively working on Hermes anymore....?

EDIT: Hitting that refresh button a few times actually got me reconnected and streaming again. So yea, seems like they are changing something on their end. Does using something like this go against their policies? I don't really wanna poke the sleeping bear if I don't have to. ;D heh

@nriley
Copy link
Contributor

nriley commented Mar 15, 2016

That's correct. Please see #237. A few people have posted some patches, but someone needs to fork Hermes and start writing code, merging and testing if they want Hermes to continue. I really wish I had the ability (specifically, the time and physical capacity) to work on it any more, but I don't.

@ryanbmilbourne
Copy link

It's also worth noting that I was able to connect by deleting the pref plist for Hermes and logging out/in.

@MACDBHAM
Copy link
Author

Oh? Was.updated within the past few months
On Mar 15, 2016 9:08 AM, "sheykh-sleky" notifications@github.com wrote:

As it stands, there is no maintainer, right? No one is actively working on
Hermes anymore....?


You are receiving this because you authored the thread.
Reply to this email directly or view it on GitHub:
#259 (comment)

@omalley
Copy link

omalley commented Mar 15, 2016

Hmm, I tried deleting the cache, the plist and the password from the keychain. Still no luck.

@gilbreen
Copy link

Just adding that I am seeing the same behavior. I thought I deleted the app and attached files and reinstalled, but got the same error. However, as sheykh-sleky added to his comment, I repeatedly hit the 'Try Again' button and then it connected to Pandora, loaded my stations and started playing one of them.

Where are the pref files stored? I use AppTrap and when I moved the app to the trash, it asked if I wanted to move the accompanying pref files to the trash and I selected 'yes'. But after I reinstalled, and was able to get it to play, I did not have to enter any Pandora info - it automatically pulled in my stations.

@victusfate
Copy link

@winny- have you considered charging for it? I believe there's at least a small market for it. I'd pay $10 without a second thought, probably go as high as $20. Surprised that Pandora isn't doing this work themselves for native support.

@giantspeck
Copy link

I don't think money is an issue; I think it's his time.

@nobecutan
Copy link

Had the same issue. For me it had to do with timeout (probably because of a slow proxy).
patch.txt

@omalley
Copy link

omalley commented Apr 6, 2016

I have a fast connection (ping to www.pandora.com is avg 1.9 ms and max is
2.1 ms), but I get the error frequently. It turns out that for me, if I hit
"retry" enough times it eventually connects successfully.

.. Owen

On Wed, Apr 6, 2016 at 5:57 AM, Christof R notifications@github.com wrote:

Had the same issue. For me it had to do with timeout (probably because of
a slow proxy).
patch.txt https://github.com/HermesApp/Hermes/files/206437/patch.txt


You are receiving this because you commented.
Reply to this email directly or view it on GitHub
#259 (comment)

@reedloden
Copy link
Contributor

Looks like somebody already submitted a PR to fix this -- #256

@jostyee
Copy link

jostyee commented Apr 28, 2016

@nriley Can you release a new binary since this PR had been merged, this bug is really confusing.

@nriley
Copy link
Contributor

nriley commented Apr 29, 2016

Will try to get to this in the next week — crazy busy next few days.

@nriley
Copy link
Contributor

nriley commented May 8, 2016

For anyone who is experiencing this problem, please try out https://sabi.net/temp/Hermes-1.2.7b1.zip and see if it works for you. I'll release it if it works. Also I'd like to consolidate discussion, so please see #244.

@nriley nriley closed this as completed May 8, 2016
@rtremmel
Copy link

Thank you so much for fixing this error!!!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests