Troubleshooting

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Unfixable Problems

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Unfixable Problems

Architecture

Only 64-bit architectures are currently supported. The analysis side of GRSISort may eventually be expanded to 32-bit machines ... but why not have an excuse to upgrade?

GRSI Installation

Installing under OSX

For Mac OS X you need to have greadlink and gfind installed. They can be installed using mac ports (https://www.macports.org) via port install coreutils findutils, or using home brew (https://brew.sh) using brew install coreutils findutils.

More instructions to follow ...

HTML

If you receive the error sh: 1: dot: not found it is because you do not have a dot writing program. This is not really an issue, but to avoid this, install a dot program like graphviz. (On Ubuntu sudo apt-get install graphviz)

ROOT

freetype

You may receive the error in asfont.c that freetype/freetype.h does not exist. This can be solved by changing line 67 in asfont.c from

CODE: SELECT ALL
#include <freetype/freetype.h>

to

CODE: SELECT ALL
#include <freetype.h>

Standard C Libraries

If you receive the errors:

Error: cannot open file "gnu/stubs.h" /usr/include/features.h:399:
Error: cannot open file "bits/wchar.h" /usr/include/stdint.h:27:
Error: cannot open file "bits/wordsize.h" /usr/include/stdint.h:28:

You're missing the 32 bit libc dev package:

On Ubuntu it's called libc6-dev-i386 - do sudo apt-get install libc6-dev-i386. See below for extra instructions for Ubuntu 12.04.

On Red Hat distros, the package name is glibc-devel

On CentOS 5.8, the package name is glibc-devel

On CentOS 6 / 7, the package name is glibc-devel.

On SLES it's called glibc-devel-32bit - do zypper in glibc-devel-32bit

Are you using Ubuntu 12.04? There is a known problem that puts the files in a non standard location. You'll also need to do:

export LIBRARY_PATH=/usr/lib/$(gcc -print-multiarch)
export C_INCLUDE_PATH=/usr/include/$(gcc -print-multiarch)
export CPLUS_INCLUDE_PATH=/usr/include/$(gcc -print-multiarch)

If you encounter the problem:

.... /usr/bin/ld: cannot find -lstdc++ ....

On Ubuntu you will need to do sudo apt-get install g++-multilib

On CentOS 5 you will need to do yum install libstdc++-devel

On CentOS 6 you will need to do yum install libstdc++-devel

XML

If you have any problems with XML, etc. Please make sure you followed the ROOT download instructions very carefully including the installation of packages such as libxml2-dev.

If you have an issue that is currently not on the above list please post it to the Issue Tracker after filling out an Error Report.