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3.17.2 Blank page in paginated WooCommerce product category pages when WebP add-on is enabled #7088

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alfonso100 opened this issue Nov 4, 2024 · 6 comments · Fixed by #7089
Closed

3.17.2 Blank page in paginated WooCommerce product category pages when WebP add-on is enabled #7088

alfonso100 opened this issue Nov 4, 2024 · 6 comments · Fixed by #7089
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@wordpressfan
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3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting priority: high Issues which should be resolved as quickly as possible severity: major Feature is not working as expected and no work around available type: bug Indicates an unexpected problem or unintended behavior
Milestone
3.17.2.1

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@alfonso100
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Describe the bug
When using the WP Rocket WebP addon, the paginated WooCommerce product categories are displayed as a blank page.
the HTML is empty, the only visible content is this comment:

<!-- Rocket no webp -->

To Reproduce
Steps to reproduce the behavior:

  1. on 3.17.2
  2. Enable WebP addon
  3. Visit a paginated product category example /product-category/catname/page/2/
  4. See the blank page, check the source code
  5. rollback to 3.17.1, refresh the page, the issue is gone

Additional context
Slack convo
https://wp-media.slack.com/archives/C07LKLTKBG8/p1730713053010039

tickets:
https://secure.helpscout.net/conversation/2752903312/521120?folderId=273761
https://secure.helpscout.net/conversation/2752671702/521087?folderId=273766
https://secure.helpscout.net/conversation/2753376773/521243?folderId=273766
@Mai-Saad Mai-Saad added type: bug Indicates an unexpected problem or unintended behavior priority: high Issues which should be resolved as quickly as possible severity: major Feature is not working as expected and no work around available 3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting labels Nov 4, 2024
@wordpressfan wordpressfan self-assigned this Nov 5, 2024
@wordpressfan wordpressfan mentioned this issue Nov 5, 2024
Merged
11 tasks
@wordpressfan wordpressfan linked a pull request Nov 5, 2024 that will close this issue
Cache pagination pages properly #7089
Merged
11 tasks
@johan-las
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Related case : https://secure.helpscout.net/conversation/2752835599/521110/

Exact same symptom and work on previous version, but with pages generated by the Brands for WooCommerce plugin

@jekayode
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jekayode commented Nov 5, 2024

Related ticket: https://secure.helpscout.net/conversation/2752973886/521136?folderId=8127831

Some redirected Custom Post type archive pages are blank.

@piotrbak piotrbak added this to the 3.17.2.1 milestone Nov 5, 2024
@halounsbury
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halounsbury commented Nov 5, 2024 •
edited
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Seeing WSOD on paginated (standard WordPress) category archive pages across multiple sites on various themes as well.

Paginated pages are not broken while logged in or with ?nowprocket. Rolling back resolves the issue.

@jekayode
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jekayode commented Nov 5, 2024 •
edited
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Related:

https://secure.helpscout.net/conversation/2754414270/521439?folderId=8127831
https://secure.helpscout.net/conversation/2754532611/521466/

@suzoutlet
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Related case: https://secure.helpscout.net/conversation/2753900666/521310/

@jekayode
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jekayode commented Nov 6, 2024

Related case: https://secure.helpscout.net/conversation/2755314209/521609?folderId=8127831

@piotrbak piotrbak closed this as completed Nov 6, 2024
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@wordpressfan wordpressfan

Labels
3rd party compatibility Issues related to 3rd party compatibility like theme, plugin or hosting priority: high Issues which should be resolved as quickly as possible severity: major Feature is not working as expected and no work around available type: bug Indicates an unexpected problem or unintended behavior
Projects
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Milestone
3.17.2.1
Development

Successfully merging a pull request may close this issue.

Cache pagination pages properly wp-media/wp-rocket
8 participants
@alfonso100 @johan-las @jekayode @piotrbak @suzoutlet @halounsbury @Mai-Saad @wordpressfan