Script | Description |
---|---|
ACDAutoAnswer | assign 'ACDAutoAnswer' option for users |
AssignUsersGroups | assign users into groups |
RemoveUsersGroups | remove users from groups |
AssignUsersQueues | assign users into queues |
RemoveUsersQueues | remove users from queues |
GDPR_DeleteUser | permanently remove users from org via GDPR request |
AssignUsersStations | assign default phone to user |
CreateQueues | create queues |
UpdateQueues | update queues (CreateQueues.csv) |
DeleteQueues | delete queues |
CreateSkills | create skills |
DeleteSkills | delete skills |
RemoveUserSkills | remove skills from users |
CreateWrapUpCodes | create wrap-up codes |
AssignWrapUpCodes | assign wrap-up codes into queues |