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Latest update failed #23

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pegperry opened this issue May 16, 2017 · 1 comment
Open

Latest update failed #23

pegperry opened this issue May 16, 2017 · 1 comment

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@pegperry
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Tried doing the latest update and it failed on my site. The php was deleted by WP. Reintalling from the WP repository failed because the folder existed. So I was forced to delete the folder manual (losing my settings) and then reinstall and set up the settings again.

Can you retest the update process for the latest version?

@sarahhenderson
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I'm sorry you experienced that. I haven't been able to replicate any issues so far - I've updated on half a dozen sites so far.
The changes in this latest update are extremely minor - no changes to the data structures, and just a couple of tiny changes to the plugin code affecting how share counts are retrieved.

I have occasionally experienced corruption with the WordPress update process. It's quite rare but I have had it happen to me a few times with this plugin and others. Normally installing again via WordPress fixes it though.

I am more concerned that deleting the folder manually resulted in losing your settings. The settings for the plugin are all stored in the WordPress database, so deleting the folder entirely shouldn't have any impact (in fact, this is exactly what WordPress itself does during an update - deletes the folder and then copies in the new one). Once the files are back, the settings are normally retrieved from the database and don't normally need re-configuring.

Was there any indication from WordPress error messages about exactly what went wrong?

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