Ricochete 1.1.1 crashes on startup (Windows 7 Ultimate)

[czsssss]

After Ricochet was installed, it won't run. The box that allows user to select connecting through tor normally or through bridge is blank, then there's a popup says that Ricochet.exe has stopped working.

Here's the appcrash data. Is there anything else I can provide?

Problem Event Name: APPCRASH
Application Name: ricochet.exe
Application Version: 1.1.1.0
Application Timestamp: 55ebab0e
Fault Module Name: ig4icd32.dll
Fault Module Version: 8.15.10.1883
Fault Module Timestamp: 4a969adc
Exception Code: c0000005
Exception Offset: 00031fa6
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[special]

Sounds similar to the problem in https://forum.qt.io/topic/18053/qt-opengl-app-crashing-in-ig4icd32-dll/2, but this doesn't point to any particular solution. The crash in ig4icd32.dll means that your Intel graphics driver is causing problems.

The next (imminent) release of Ricochet updates Qt - there's a chance that will solve the issue. Upgrading your graphics drivers could also help.

[bungabunga]

the same is also happening to my friend on Windows 7 with Intel graphic, even on 1.1.2. sadly his graphics driver can not be upgraded.

how do you log a crash on windows?

[da2x]

Seeing the same problem. Unable to update drivers on the device (it’s admittedly ancient).

[special]

Closing this in favor of #367, which is hopefully the general solution to graphics driver issues on Windows.