Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Better BibTeX startup failed in Zotero 7.1-beta.1 #3126

Closed
pascaloettli opened this issue Jan 7, 2025 · 6 comments
Closed

Better BibTeX startup failed in Zotero 7.1-beta.1 #3126

pascaloettli opened this issue Jan 7, 2025 · 6 comments
Labels

Comments

@pascaloettli
Copy link

Debug log ID

Sorry, no debug generated as Better BibTeX does not start

What happened?

Here is the message associated with the startup failure:

[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIXPCComponents_Utils.import]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js :: content/translators.ts :: line 16256" data: no]
content/translators.ts@jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:16256:24
__init@jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:21:61
@jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:109431:3
@jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:145704:3
startup@jar:file:///home/username/.zotero/zotero/ki1fl756.default/extensions/better-bibtex@iris-advies.com.xpi!/bootstrap.js:115:29
_callMethod@chrome://zotero/content/xpcom/plugins.js:230:23
onEnabling@chrome://zotero/content/xpcom/plugins.js:667:13

Copy link

github-actions bot commented Jan 7, 2025

Hello @pascaloettli,

@retorquere is ready to assist you with Better BibTeX. In order to do so efficiently, a debug log is generally required. The information it containst is key to him understanding, replicating, and resolving your issue. If you have shared a D<number> log, those go to the Zotero team, @retorquere cannot access those.

Here’s how you can share your debug log:

  1. If your issue involves specific references, citekey generation, or exports, right-click on the relevant item(s) and select "Better BibTeX -> Submit Better BibTeX debug log" from the menu.
  2. For issues where items do not play a role, follow these steps:
  • Restart Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled).
  • Reproduce the problem.
  • Choose "Send Better BibTeX debug report..." from the help menu.

After these steps, you will receive debug ID displayed in red. Please share this ID with @retorquere in this issue thread. If your query is about an export, include both the actually exported result and your expected/desired outcome.

Sharing your debug log gives @retorquere a view of your Better BibTeX configuration and the elements contributing to the issue. This helps him address your concerns more efficiently.

If you have submitted a debug log and its ID looks like D<number>, that debug log goes to the Zotero team, not to @retorquere. Please see the points above how to send a BBT debug log.

Thank you.

PS: If the Debug Log menu is not available, or if it fails to send the debug log, you can use the option under “Help” > “Send debug log to file.io”.

@jrennstich
Copy link

Same issue here (not able to boot up BBT and thus send log report:

[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIXPCComponents_Utils.import]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js :: content/translators.ts :: line 16256" data: no] content/translators.ts@jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:16256:24 __init@jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:21:61 @jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:109431:3 @jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js:145704:3 startup@jar:file:///Users/jrennstich/Library/Application%20Support/Zotero/Profiles/oxt32dqe.default/extensions/better-bibtex@iris-advies.com.xpi!/bootstrap.js:115:29 _callMethod@chrome://zotero/content/xpcom/plugins.js:230:23 Zotero.Plugins</this.init@chrome://zotero/content/xpcom/plugins.js:74:13

@mjthoraval
Copy link

mjthoraval commented Jan 7, 2025

Probably this:
https://groups.google.com/g/zotero-dev/c/kcQ-A3EclBQ

Copy link

github-actions bot commented Jan 7, 2025

🤖 this is your friendly neighborhood build bot announcing test build 7.0.1.7509 ("setup/release-message.md")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 7.0.1.7509, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

@mjthoraval
Copy link

The test build 7.0.1.7509 is working fine for me.

@jrennstich
Copy link

Test build is working like a charm. Thanks for the super fast response!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

4 participants