File contains invalid characters that can not be synced cross plattform

[ferdiga]

Hello

I saved an EMail xxx.eml and got the above massage in the log
the mail has charset="iso-8859-1"

IMO

1. show the invalid character(s) in the error log
2. tell the user that the file is NOT synced to the server (red own cloud icon or exclamation mark instead of "green checked")
   currently the file is quietly NOT uploaded.
3. propose a solution

desktop 1.5 on ubuntu 13.10
server 6.0.2 on debian 6

[PVince81]

Was the file name "xxx.eml" ? The charset of the content itself shouldn't matter.

[ferdiga]

yes the "xxx" was obvious something more meaningful

[PVince81]

Would be good to know what these special characters were.
Or were they wrongly encoded UTF-8 chars ? Or ISO encoded chars that were interpreted as UTF-8 ?

[ferdiga]

that's what I suggested - print the invalid characters in the error message

[PVince81]

I was rather asking whether you could post the name of that file or at least the part that you believe contains the invalid characters.
We need a test case to be able to reproduce this issue to be able to fix it. I'm not sure where to put the check as I'm not sure what kind of invalid character issue it is and in what part of the code it happens.

Can you also post your owncloud.log and error log ? (ideally you should use the issue template to provide enough information: https://raw.github.com/owncloud/core/master/issue_template.md)

Thanks.

[ferdiga]

can I send / share the file with you - as it contains some company data not to be published

[PVince81]

No worries, I understand. You can send me details at pvince81@owncloud.com

[PVince81]

Please also include logs with error messages (feel free to blank out private data), it will save some time to find out what's going on, thanks.

[PVince81]

Ok, I've got your email. The character in question is the colon (":") and this message is shown by the sync client. I raised an issue in the sync client's repo to improve the error message: owncloud/client#1733