Oracle Eloqua allows you to export contacts, accounts, or activities. These exports are can be sent to your Openbridge data pipeline for loading into your preferred data warehouse.
This guide is meant to kickstart your efforts. As always, please refer to the latest Eloqua docs as they may differ slightly from the process described below.
If you want to export contact activities (like bounces
, clickthroughs
, sends
, opens
, etc.), your administrator must set up Oracle Eloqua to capture the activity data to an internal queue. This may already be in place. If not, your administrator must configure what activities to capture. To set up the external call to an internal queue, log in to My Oracle Support
and create a service request. After this configuration is complete, Oracle Eloqua will begin collecting the activity data going forward.
- Navigate to
Audience > Tools
, then clickData Export and Import
- Click the
Data Export
tab. - Click Add An image of the
Add
button. - On the Export Settings tab, configure the export:
- To compress the export file, select the
Compress File
(.zip format) check box. - To add a date stamp to the export file, click the
Append Date Stamp
check box and select the date format.
Next, we will configure the delivery location
To upload the export file to an SFTP server, complete the following steps:
- Click the
Also upload the file to my SFTP
server check box. - Click the server from the
Server
drop-down list or clickAdd
to add the SFTP server information. Complete the information about the server:- SFTP Hostname =
pipeline.openbridge.io
- SFTP Port =
22
- Username =
provided separately
- Password =
provided separately
- SFTP Hostname =
- Click
Test Connection
to ensure the information you entered is correct. - Specify where to store the file export on the SFTP server in the
Path
text box (either a relative path or absolute path).
You have the option to run a one-time export or schedule an ongoing delivery:
- To run the export on demand, click the On demand option.
- To schedule the export to run on a regular basis, click
On these days
and specify the schedule.
Click the Data
tab to configure the data to export.
- Specify what to include in the export, either all records or only records that change.
- Specify whether you are exporting contact, account, or activity data from the
Data type
drop-down list. - If you selected contact data, configure additional options about the data to export:
- Specify what contact fields to export:
All contact fields
or only those in aSpecific contact view
. - Specify whether to export
All contacts
, aContact list
, or contactSegment members
. - Click the
Format
tab and configure the format for the exported export file. - The default file extension should be
CSV
. - The default structure of the file is
<columndata>
,<columndata>
,<columndata>
. - Click
Save
To perform a one-time export click the Overview
tab and click Run now
. If you setup a schedule the export will run according to the schedule you specified on the Export Settings
tab.