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The root of the issue is that the BigDataViewer format alongside others like Imaris IMS supports image downsampling alongisde the Z dimension while both OMERO clients and the OMERO server currently assume that Z is constant across resolutions of each image. Depending on the way thumbnails are calculated, the server might thus request a plane for a Z index that does not exist at a given resolution.
Import BDV image from https://downloads.openmicroscopy.org/images/BDV/samples/ . No error on import, the image can be viewed too. But no thumbnail is generated. From the blitz.log:
Surprisingly the preview works in Insight but not in Web although afaik both are based on the thumbnail.
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