Updated: November 2019
diff --git a/app/views/content/how-to-write-good-questions-for-forms/test-your-questions.njk b/app/views/content/how-to-write-good-questions-for-forms/test-your-questions.njk index db3063d08..85e944559 100644 --- a/app/views/content/how-to-write-good-questions-for-forms/test-your-questions.njk +++ b/app/views/content/how-to-write-good-questions-for-forms/test-your-questions.njk @@ -25,7 +25,7 @@It'll also help you identify anything users need more help with.
Do a card sorting exercise
-Doing a card sorting exercise with users will help you get the questions into order. Put the topics or questions on cards or post-its. Ask users to group them in a way that makes sense to them. Get them to talk out loud while they do so, so that you can understand their reasons.
+Doing a card sorting exercise with users will help you get the questions into order. Put the topics or questions on cards or post-its. Ask users to group them in a way that makes sense to them. Get them to talk out loud while they do so, so that you can understand their reasons.
Look for themes and pay attention to the cards people leave out or cannot place.
You could do this as part of a co-design workshop with users, where you card sort and sketch in groups. You could also do it as a team exercise or in a workshop with staff.
diff --git a/app/views/content/how-to-write-good-questions-for-forms/use-filter-questions-to-route-users.njk b/app/views/content/how-to-write-good-questions-for-forms/use-filter-questions-to-route-users.njk index 2f6a468aa..0a9a69b9a 100644 --- a/app/views/content/how-to-write-good-questions-for-forms/use-filter-questions-to-route-users.njk +++ b/app/views/content/how-to-write-good-questions-for-forms/use-filter-questions-to-route-users.njk @@ -15,7 +15,7 @@
+
But often you need more than a simple "Yes" or "No". In the "Are you 18 or over?" example, for instance, you should think about what your service can offer younger users as an alternative and how you can support their user journey.
diff --git a/app/views/includes/design-example-wrapper-full.njk b/app/views/includes/design-example-wrapper-full.njk index e5e030014..bbc282ef7 100644 --- a/app/views/includes/design-example-wrapper-full.njk +++ b/app/views/includes/design-example-wrapper-full.njk @@ -50,7 +50,7 @@ {{ footer({ })}} - +