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whiteboards are unreliably (version 1.0.5 at the moment) #348

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himpierre opened this issue Jan 28, 2025 · 4 comments
Open

whiteboards are unreliably (version 1.0.5 at the moment) #348

himpierre opened this issue Jan 28, 2025 · 4 comments
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@himpierre
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Hello!

Although configured with Redis every now and then whiteboards open with no content. That's very problematic because users loose their trust in the application. Am I the only one affected by that? One is working on a whiteboard and tries to open it a few days later only to find it empty. Switching to a previous version doesn't work either because of the 404 bug.

Would be nice if an actual developer could say something to this because it's not very usable the way it is.

cheers!

@hweihwang
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Hi @himpierre ,

Thanks for reporting this! Since version 1.0.5 resolves most data loss issues from previous versions (release notes), could you share the whiteboard server logs and any special Redis configs from your .env or server setup? This will help us debug further. (I guess might be something with redis)

In the meantime, could you try using LRU storage instead and see if the issue persists? Any insights or observations would be helpful in understanding and improving the reliability of the app.

Looking forward to your feedback!

@hweihwang hweihwang self-assigned this Jan 28, 2025
@hweihwang
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Also, the 404 issue when switching to a previous version seems to be a known problem—we'll dive into it and work on a fix

@himpierre
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Thanks! Will switch to LRU and report back!

cheers!

@himpierre
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Just switched to lru and a beforehand vanished whiteboard is back again. Fascinating. Will test a little bit more in the upcoming days.

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