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Internal Server Error after upgrade to 12 - file not found #6712

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agilob opened this issue Sep 30, 2017 · 3 comments
Closed

Internal Server Error after upgrade to 12 - file not found #6712

agilob opened this issue Sep 30, 2017 · 3 comments

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@agilob
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agilob commented Sep 30, 2017

Steps to reproduce

  1. Update from 11 to 12

Expected behaviour

Tell us what should happen
After upgrading from 11 to 12 I'm getting

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

each time I visit nextcloud

Server configuration

Operating system:
Debian

Web server:
nginx

Database:
mariadb

PHP version:
7

Nextcloud version: (see Nextcloud admin page)
12.x.x cant visit admin page

Updated from an older Nextcloud/ownCloud or fresh install:
11

Where did you install Nextcloud from:

Signing status:

Signing status 
can't

List of activated apps:

App list 
Enabled:
  - bruteforcesettings: 1.0.2
  - calendar: 1.5.5
  - contacts: 1.5.3
  - dav: 1.3.0
  - federatedfilesharing: 1.2.0
  - files: 1.7.2
  - files_pdfviewer: 1.1.1
  - files_sharing: 1.4.0
  - files_texteditor: 2.4.1
  - files_videoplayer: 1.1.0
  - gallery: 17.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.0.0
  - nextcloud_announcements: 1.1
  - notes: 2.3.1
  - oauth2: 1.0.5
  - provisioning_api: 1.2.0
  - serverinfo: 1.2.0
  - sharebymail: 1.2.0
  - tasks: 0.9.5
  - twofactor_backupcodes: 1.1.1
  - updatenotification: 1.2.0
  - workflowengine: 1.2.0
Disabled:
  - activity
  - admin_audit
  - comments
  - documents
  - encryption
  - federation
  - files_external
  - files_trashbin
  - files_versions
  - firstrunwizard
  - hls_streamplayer
  - html5_videoplayer
  - notifications
  - ownnote
  - password_policy
  - survey_client
  - systemtags
  - theming
  - user_external
  - user_ldap

Nextcloud configuration:

Config report 
{
    "system": {
        "instanceid": "xxxxxxxx",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "xxxxx"
        ],
        "datadirectory": "\/home\/owncloud\/data",
        "overwrite.cli.url": "xxxxxx",
        "dbtype": "mysql",
        "version": "12.0.3.3",
        "dbname": "owncloud",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "forcessl": true,
        "forceSSLforSubdomains": true,
        "theme": "",
        "maintenance": false,
        "ldapIgnoreNamingRules": false,
        "appstore.experimental.enabled": true,
        "loglevel": 0,
        "trashbin_retention_obligation": "auto",
        "mail_from_address": "owncloud",
        "mail_smtpmode": "php",
        "mail_domain": "xxxxx",
        "updater.secret": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable"
    }
}

Are you using external storage, if yes which one: local/smb/sftp/...
no

Are you using encryption: yes/no
no

Client configuration

Browser:
fx

Operating system:

Logs

Web server error log

{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"file_get_contents(\xxx/appdata_oci4ro44d792\/js\/core\/merged-template-prepend.js.deps): failed to open stream: No such file or directory at xxx/private\/Files\/Storage\/Local.php#209","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"Invalid argument supplied for foreach() at xxx/private\/Template\/JSCombiner.php#107","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js.deps because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js.gzip because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"index","method":"GET","url":"\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(217): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(117): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/File.php(62): OC\\\\Files\\\\Node\\\\Node->checkPermissions(2)\\n#3 xxxxxxxxx/lib\\\/private\\\/Files\\\/SimpleFS\\\/SimpleFile.php(95): OC\\\\Files\\\\Node\\\\File->putContent('\\\/*\\\\n * Copyright...')\\n#4 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(163): OC\\\\Files\\\\SimpleFS\\\\SimpleFile->putContent('\\\/*\\\\n * Copyright...')\\n#5 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(89): OC\\\\Template\\\\JSCombiner->cache('xxxxxxxxx/...', 'merged-share-ba...', Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder))\\n#6 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(105): OC\\\\Template\\\\JSCombiner->process('xxxxxxxxx', 'core\\\/js\\\/merged-...', 'core')\\n#7 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(65): OC\\\\Template\\\\JSResourceLocator->cacheAndAppendCombineJsonIfExist('xxxxxxxxx', 'core\\\/js\\\/merged-...')\\n#8 xxxxxxxxx/lib\\\/private\\\/Template\\\/ResourceLocator.php(75): OC\\\\Template\\\\JSResourceLocator->doFind('core\\\/js\\\/merged-...')\\n#9 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(249): OC\\\\Template\\\\ResourceLocator->find(Array)\\n#10 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(132): OC\\\\TemplateLayout::findJavascriptFiles(Array)\\n#11 xxxxxxxxx/lib\\\/private\\\/legacy\\\/template.php(205): OC\\\\TemplateLayout->__construct('user', 'files')\\n#12 xxxxxxxxx/lib\\\/public\\\/AppFramework\\\/Http\\\/TemplateResponse.php(157): OC_Template->fetchPage()\\n#13 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(113): OCP\\\\AppFramework\\\\Http\\\\TemplateResponse->render()\\n#14 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/App.php(114): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files\\\\Controller\\\\ViewController), 'index')\\n#15 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('ViewController', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#16 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#17 xxxxxxxxx/lib\\\/private\\\/Route\\\/Router.php(299): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#18 xxxxxxxxx/lib\\\/base.php(1004): OC\\\\Route\\\\Router->match('\\\/apps\\\/files\\\/')\\n#19 xxxxxxxxx/index.php(48): OC::handleRequest()\\n#20 {main}\",\"File\":\"xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":97}","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"file_get_contents(\xxx/appdata_oci4ro44d792\/js\/core\/merged-template-prepend.js.deps): failed to open stream: No such file or directory at xxx/private\/Files\/Storage\/Local.php#209","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"Invalid argument supplied for foreach() at xxx/private\/Template\/JSCombiner.php#107","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js.deps because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"\/index.php\/apps\/files\/","message":"touch(): Unable to create file \xxx/appdata_oci4ro44d792\/js\/core\/merged-share-backend.js.gzip because No such file or directory at xxx/private\/Files\/Storage\/Local.php#199","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"core","method":"GET","url":"\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(217): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(117): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/File.php(62): OC\\\\Files\\\\Node\\\\Node->checkPermissions(2)\\n#3 xxxxxxxxx/lib\\\/private\\\/Files\\\/SimpleFS\\\/SimpleFile.php(95): OC\\\\Files\\\\Node\\\\File->putContent('\\\/*\\\\n * Copyright...')\\n#4 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(163): OC\\\\Files\\\\SimpleFS\\\\SimpleFile->putContent('\\\/*\\\\n * Copyright...')\\n#5 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(89): OC\\\\Template\\\\JSCombiner->cache('xxxxxxxxx/...', 'merged-share-ba...', Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder))\\n#6 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(105): OC\\\\Template\\\\JSCombiner->process('xxxxxxxxx', 'core\\\/js\\\/merged-...', 'core')\\n#7 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(65): OC\\\\Template\\\\JSResourceLocator->cacheAndAppendCombineJsonIfExist('xxxxxxxxx', 'core\\\/js\\\/merged-...')\\n#8 xxxxxxxxx/lib\\\/private\\\/Template\\\/ResourceLocator.php(75): OC\\\\Template\\\\JSResourceLocator->doFind('core\\\/js\\\/merged-...')\\n#9 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(249): OC\\\\Template\\\\ResourceLocator->find(Array)\\n#10 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(132): OC\\\\TemplateLayout::findJavascriptFiles(Array)\\n#11 xxxxxxxxx/lib\\\/private\\\/legacy\\\/template.php(205): OC\\\\TemplateLayout->__construct('user', 'files')\\n#12 xxxxxxxxx/lib\\\/public\\\/AppFramework\\\/Http\\\/TemplateResponse.php(157): OC_Template->fetchPage()\\n#13 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(113): OCP\\\\AppFramework\\\\Http\\\\TemplateResponse->render()\\n#14 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/App.php(114): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files\\\\Controller\\\\ViewController), 'index')\\n#15 xxxxxxxxx/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('ViewController', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#16 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#17 xxxxxxxxx/lib\\\/private\\\/Route\\\/Router.php(299): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#18 xxxxxxxxx/lib\\\/base.php(1004): OC\\\\Route\\\\Router->match('\\\/apps\\\/files\\\/')\\n#19 xxxxxxxxx/index.php(48): OC::handleRequest()\\n#20 {main}\",\"File\":\"xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":97}","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
{"reqId":"TyrdgwvmwpKQMdojhMcM","level":3,"time":"2017-09-30T20:24:01+00:00","remoteAddr":"xxx","user":"xxx","app":"core","method":"GET","url":"\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(217): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php(117): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/File.php(62): OC\\\\Files\\\\Node\\\\Node->checkPermissions(2)\\n#3 xxxxxxxxx/lib\\\/private\\\/Files\\\/SimpleFS\\\/SimpleFile.php(95): OC\\\\Files\\\\Node\\\\File->putContent('\\\/*\\\\n * Copyright...')\\n#4 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(163): OC\\\\Files\\\\SimpleFS\\\\SimpleFile->putContent('\\\/*\\\\n * Copyright...')\\n#5 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSCombiner.php(89): OC\\\\Template\\\\JSCombiner->cache('xxxxxxxxx/...', 'merged-share-ba...', Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder))\\n#6 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(105): OC\\\\Template\\\\JSCombiner->process('xxxxxxxxx', 'core\\\/js\\\/merged-...', 'core')\\n#7 xxxxxxxxx/lib\\\/private\\\/Template\\\/JSResourceLocator.php(65): OC\\\\Template\\\\JSResourceLocator->cacheAndAppendCombineJsonIfExist('xxxxxxxxx', 'core\\\/js\\\/merged-...')\\n#8 xxxxxxxxx/lib\\\/private\\\/Template\\\/ResourceLocator.php(75): OC\\\\Template\\\\JSResourceLocator->doFind('core\\\/js\\\/merged-...')\\n#9 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(249): OC\\\\Template\\\\ResourceLocator->find(Array)\\n#10 xxxxxxxxx/lib\\\/private\\\/TemplateLayout.php(132): OC\\\\TemplateLayout::findJavascriptFiles(Array)\\n#11 xxxxxxxxx/lib\\\/private\\\/legacy\\\/template.php(205): OC\\\\TemplateLayout->__construct('error', '')\\n#12 xxxxxxxxx/lib\\\/private\\\/Template\\\/Base.php(132): OC_Template->fetchPage()\\n#13 xxxxxxxxx/lib\\\/private\\\/legacy\\\/template.php(342): OC\\\\Template\\\\Base->printPage()\\n#14 xxxxxxxxx/index.php(67): OC_Template::printExceptionErrorPage(Object(OCP\\\\Files\\\\NotFoundException))\\n#15 {main}\",\"File\":\"xxxxxxxxx/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":97}","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:55.0) Gecko\/20100101 Firefox\/55.0","version":"12.0.3.3"}
@xdaYnax
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xdaYnax commented Oct 4, 2017 •
edited
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I had same problem.
I deleted appdata_XXXX/css and nextcloud regenereted it.
And changed the peremission for appdata_XXX.

@nickvergessen
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Yeah make sure the chmod and chown are set correctly

@agilob
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agilob commented Oct 6, 2017 •
edited
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@xdaYnax Didn't help me.

@nickvergessen

failed to open stream: No such file or directory at xxx/private/Files/Storage/Local.php#20

this is clearly a problem with updater removing something it shouldn't.

@nextcloud-bot nextcloud-bot mentioned this issue Aug 12, 2018
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3 participants
@nickvergessen @agilob @xdaYnax