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problem playing audio files #24984

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framarini02 opened this issue Jan 6, 2021 · 1 comment
Closed

problem playing audio files #24984

framarini02 opened this issue Jan 6, 2021 · 1 comment
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0. Needs triage Pending check for reproducibility or if it fits our roadmap needs info

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@framarini02
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Steps to reproduce

click on an audio file and an error is shown

Expected behaviour

it should play the file without errors

Actual behaviour

gives an error and is not reproduced

Server configuration detail

Operating system: Linux 5.8.0-34-generic #37-Ubuntu SMP Thu Dec 10 18:01:14 UTC 2020 x86_64

Webserver: Apache (fpm-fcgi)

Database: pgsql PostgreSQL 12.5 (Ubuntu 12.5-0ubuntu0.20.10.1) on x86_64-pc-linux-gnu, compiled by gcc (Ubuntu 10.2.0-13ubuntu1) 10.2.0, 64-bit

PHP version:

7.4.9
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, cgi-fcgi, json, igbinary, apcu, PDO, xml, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, imap, intl, redis, ldap, exif, pdo_pgsql, pgsql, Phar, posix, readline, shmop, SimpleXML, smbclient, soap, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache

Nextcloud version: 21.0.0 beta4 - 21.0.0.11

Updated from an older Nextcloud/ownCloud or fresh install: update from 20.0.4

Where did you install Nextcloud from: unknown

Signing status

Array
(
)

List of activated apps
Enabled:
 - accessibility: 1.7.0
 - activity: 2.14.3
 - admin_audit: 1.11.0
 - appointments: 1.7.15
 - audioplayer: 3.0.0
 - bruteforcesettings: 2.0.1
 - calendar: 2.1.3
 - cloud_federation_api: 1.4.0
 - comments: 1.11.0
 - contacts: 3.4.3
 - contactsinteraction: 1.2.0
 - dashboard: 7.1.0
 - data_request: 1.7.0
 - dav: 1.17.1
 - extract: 1.3.0
 - federatedfilesharing: 1.11.0
 - federation: 1.11.0
 - files: 1.16.0
 - files_mindmap: 0.0.24
 - files_pdfviewer: 2.1.0
 - files_rightclick: 1.0.0
 - files_sharing: 1.13.0
 - files_trashbin: 1.11.0
 - files_versions: 1.14.0
 - files_videoplayer: 1.10.0
 - firstrunwizard: 2.10.0
 - forms: 2.1.0
 - guests: 1.6.2
 - issuetemplate: 0.7.0
 - logreader: 2.6.0
 - lookup_server_connector: 1.9.0
 - maps: 0.1.8
 - metadata: 0.12.0
 - nextcloud_announcements: 1.10.0
 - notifications: 2.9.0
 - oauth2: 1.9.0
 - onlyoffice: 6.2.0
 - password_policy: 1.11.0
 - photos: 1.3.0
 - previewgenerator: 3.1.0
 - privacy: 1.5.0
 - provisioning_api: 1.11.0
 - recommendations: 1.0.0
 - registration: 0.6.0
 - serverinfo: 1.11.0
 - settings: 1.3.0
 - sharebymail: 1.11.0
 - spreed: 11.0.0-alpha.2
 - support: 1.4.0
 - survey_client: 1.9.0
 - systemtags: 1.11.0
 - text: 3.2.0
 - theming: 1.12.0
 - twofactor_backupcodes: 1.10.0
 - updatenotification: 1.11.0
 - user_status: 1.1.1
 - video_converter: 1.0.0
 - viewer: 1.5.0
 - weather_status: 1.1.0
 - whiteboard: 0.0.3
 - workflow_pdf_converter: 1.5.0
 - workflowengine: 2.3.0
Disabled:
 - encryption
 - files_external
 - user_ldap

Configuration (config/config.php)
{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "localhost",
        "192.168.178.170",
        "servernextcloud.ddns.net",
        "servernextcloud.ddns.net"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "pgsql",
    "version": "21.0.0.11",
    "overwrite.cli.url": "https:\/\/servernextcloud.ddns.net\/",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "upgrade.disable-web": "false",
    "log_type": "file",
    "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
    "loglevel": "2",
    "log.condition": {
        "apps": [
            "admin_audit"
        ]
    },
    "mail_smtpmode": "smtp",
    "remember_login_cookie_lifetime": "1800",
    "log_rotate_size": "10485760",
    "trashbin_retention_obligation": "auto, 180",
    "versions_retention_obligation": "auto, 365",
    "simpleSignUpLink.shown": false,
    "memcache.local": "\\OC\\Memcache\\APCu",
    "filelocking.enabled": true,
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "timeout": 0.5,
        "dbindex": 0,
        "password": "***REMOVED SENSITIVE VALUE***"
    },
    "logtimezone": "Europe\/Rome",
    "htaccess.RewriteBase": "\/",
    "share_folder": "\/Shared",
    "enable_previews": true,
    "enabledPreviewProviders": [
        "OC\\Preview\\PNG",
        "OC\\Preview\\JPEG",
        "OC\\Preview\\GIF",
        "OC\\Preview\\BMP",
        "OC\\Preview\\MarkDown",
        "OC\\Preview\\MP3",
        "OC\\Preview\\TXT",
        "OC\\Preview\\Movie",
        "OC\\Preview\\Photoshop",
        "OC\\Preview\\SVG",
        "OC\\Preview\\TIFF"
    ],
    "preview_max_x": "2048",
    "preview_max_y": "2048",
    "jpeg_quality": "60",
    "maintenance": false,
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_sendmailmode": "smtp",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpsecure": "ssl",
    "mail_smtpauthtype": "LOGIN",
    "updater.release.channel": "beta",
    "app_install_overwrite": [
        "spreedme",
        "appointments",
        "workflow_pdf_converter",
        "bruteforcesettings",
        "data_request",
        "forms",
        "groupfolders",
        "issuetemplate",
        "metadata",
        "files_mindmap",
        "onlyoffice",
        "whiteboard"
    ],
    "default_phone_region": "IT"
}

Are you using external storage, if yes which one: no

Are you using encryption:

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15

Operating system: macOS Big Sur

Logs

Web server error log
Insert your web server log here 
no log 
Nextcloud log
Insert your Nextcloud log here
SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":162,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Search/SearchComposer.php","line":99,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Search/SearchComposer.php","line":121,"function":"loadLazyProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/var/www/nextcloud/core/Controller/UnifiedSearchController.php","line":75,"function":"getProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":219,"function":"getProviders","class":"OC\\Core\\Controller\\UnifiedSearchController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":128,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/ocs/v1.php","line":63,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/ocs/v2.php","line":24,"args":["/var/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","Line":115,"CustomMessage":"Could not load search provider dynamically: Could not resolve l10n! Class l10n does not exist"},"userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15","version":"21.0.0.11"}
{"reqId":"U0ciKi3UZOHCLGRXPn46","level":3,"time":"2021-01-06T11:28:13+01:00","remoteAddr":"82.59.80.42","user":"francesco","app":"no app in context","method":"GET","url":"/ocs/v2.php/search/providers?from=%2Fsettings%2Fadmin%2Flogging","message":{"Exception":"OCP\\AppFramework\\QueryException","Message":"Could not resolve l10n! Class l10n does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":162,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":96,"function":"query","class":"OC\\ServerContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"array_map"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":162,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Search/SearchComposer.php","line":99,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Search/SearchComposer.php","line":121,"function":"loadLazyProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/var/www/nextcloud/core/Controller/UnifiedSearchController.php","line":75,"function":"getProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":219,"function":"getProviders","class":"OC\\Core\\Controller\\UnifiedSearchController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":128,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/ocs/v1.php","line":63,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/ocs/v2.php","line":24,"args":["/var/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","Line":115,"CustomMessage":"Could not load search provider dynamically: Could not resolve l10n! Class l10n does not exist"},"userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15","version":"21.0.0.11"}

Browser log

Insert your browser log here, this could for example include:

[Error] Failed to load resource: the server responded with a status of 404 () (preview, line 0)

[Error] Failed to load resource: the server responded with a status of 404 () (preview, line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (preview, line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (SUITE , line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (SUITE , line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (SUITE , line 0)
[Error] Error loading – "/SUITE #1/02 Suite #1 In E Flat - 2- Intermezzo.mp3" – CustomEvent
CustomEvent
(funzione anonima) (viewer-main.js:403:3907)
dispatchEvent
ul (viewer-main.js:16:5979)
(funzione anonima) (viewer-main.js:16:60850)
[Error] Failed to load resource: the server responded with a status of 404 () (SUITE , line 0)
[Error] Error loading – "/SUITE #1/01 Suite #1 In E Flat - 1- Chaconne.mp3" – CustomEvent
CustomEvent
(funzione anonima) (viewer-main.js:403:3907)
dispatchEvent
ul (viewer-main.js:16:5979)
(funzione anonima) (viewer-main.js:16:60850)

@szaimen szaimen added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label May 20, 2021
@szaimen
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szaimen commented Jul 6, 2021

Is this Issue still valid in NC21.0.3? If not, please close this issue. Thanks! :)

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