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Drag and drop a folder into the web interface doesn't work (PostgreSQL deadlock?) #21537
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I'm seeing a similar issue on 19.0.1, with PostgreSQL 11.7 and Redis 5.0.7 (for memcache.local and memcache.locking). Multiple deadlock warnings appared when I tried to upload a folder with ~180 images.
The postgresql log shows the following:
|
this is still an issue with 20.0.0 |
As I cannot reproduce the original issue anymore, I will close this ticket. If this is still happening please make sure to upgrade to the latest version. After that, feel free to reopen. The latest version can be seen by checking https://nextcloud.com/install/#install-clients and https://nextcloud.com/install/#instructions-server respectively. |
Steps to reproduce
Expected behaviour
The folder and its subfolders/files should be uploaded
Actual behaviour
The folder and its subfolders/files aren't uploaded properly, tons of "An unknown error has occurred✖" messages + ... (see screenshot)
This is probably due to deadlocks on the PostgreSQL side.
Server configuration
Operating system: FreeBSD 12.1
Web server: nginx-1.18.0_15,2
Database: PostgreSQL 11.6 (through Pgbouncer)
PHP version: 7.3.19
Nextcloud version: 19.0.0
Updated from an older Nextcloud/ownCloud or fresh install: updated from 18.0.4
Where did you install Nextcloud from: it's installed from FreeBSD packages in a FreeBSD jail
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Firefox
Operating system: FreeBSD 12.1
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
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