very slow user interaction after faulty nextcloud share #19685
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Can confirm, if I share across nextcloud instance, then shutting down the other one causes the first one to work very slowly |
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This is really pain in the ass. I can't access my files when my friend's server goes down, but if I delete the table, then his shares aren't accessible by me. This should be no.1 focus of the dev team |
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Is this Issue still valid? If not, please close this issue. Thanks! :) |
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I think this is a duplicate of #12175 |
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Steps to reproduce
Expected behaviour
Actual behaviour
after a mounted nextcloud share of another instance was no longer available (this instance lost the network connection) the share folder could not be deleted. (message: an error has occurred).
But the real problem is that the whole interaction with the user who mounted the share became very slow. This was true for the synchronization with a windows client as well as webdav and the access via the web browser. (Page requests via browser had a response time of about 2 minutes).
By deleting the share in the database table 'oc_shares_external' the share could be deleted. The nextcloud behaved immediately afterwards again normally.
Server configuration
Signing status:
Signing status
No errors have been found.List of activated apps:
App list
* activity: 2.11.0 * bruteforcesettings: 1.5.0 * calendar: 2.0.1 * cloud_federation_api: 1.1.0 * contacts: 3.1.9 * dav: 1.14.0 * federatedfilesharing: 1.8.0 * files: 1.13.1 * files_antivirus: 2.2.1 * files_pdfviewer: 1.7.0 * files_rightclick: 0.15.2 * files_sharing: 1.10.1 * files_trashbin: 1.8.0 * files_versions: 1.11.0 * logreader: 2.3.0 * lookup_server_connector: 1.6.0 * nextcloud_announcements: 1.7.0 * notifications: 2.6.0 * oauth2: 1.6.0 * password_policy: 1.8.0 * photos: 1.0.0 * privacy: 1.2.0 * provisioning_api: 1.8.0 * ransomware_protection: 1.6.0 * serverinfo: 1.8.0 * settings: 1.0.0 * sharebymail: 1.8.0 * text: 2.0.0 * twofactor_backupcodes: 1.7.0 * twofactor_totp: 4.1.2 * twofactor_u2f: 5.0.2 * updatenotification: 1.8.0 * viewer: 1.2.0 * workflowengine: 2.0.0Nextcloud configuration:
Config report
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "LOCAL-IP", "EXTERNAL-URL" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "overwrite.cli.url": "http:\/\/LOCAL-IP\/nextcloud", "dbtype": "mysql", "version": "18.0.1.3", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "maintenance": false, "theme": "", "loglevel": 2, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpsecure": "ssl", "app_install_overwrite": [ "calendar", "bruteforcesettings" ], "twofactor_enforced": "false", "twofactor_enforced_groups": [], "twofactor_enforced_excluded_groups": [], "updater.secret": "***REMOVED SENSITIVE VALUE***" }, "apps": { "accessibility": { "enabled": "no", "installed_version": "1.2.0", "types": "" }, "activity": { "enabled": "yes", "installed_version": "2.11.0", "types": "filesystem" }, "backgroundjob": { "lastjob": "983" }, "bruteforcesettings": { "enabled": "yes", "installed_version": "1.5.0", "types": "" }, "calendar": { "enabled": "yes", "installed_version": "2.0.1", "types": "" }, "cloud_federation_api": { "enabled": "yes", "installed_version": "1.1.0", "types": "filesystem" }, "comments": { "enabled": "no", "installed_version": "1.6.0", "types": "logging" }, "contacts": { "enabled": "yes", "installed_version": "3.1.9", "types": "" }, "core": { "enterpriseLogoChecked": "yes", "installed.bundles": "[\"CoreBundle\"]", "installedat": "1568996110.1319", "lastcron": "1582837522", "lastupdateResult": "[]", "lastupdatedat": "1582833489", "oc.integritycheck.checker": "[]", "public_files": "files_sharing\/public.php", "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php", "shareapi_allow_resharing": "yes", "shareapi_default_expire_date": "yes", "shareapi_enable_link_password_by_default": "yes", "shareapi_enforce_expire_date": "no", "shareapi_enforce_links_password": "yes", "shareapi_expire_after_n_days": "14", "theming.variables": "d41d8cd98f00b204e9800998ecf8427e", "updater.secret.created": "1582833084", "vendor": "nextcloud" }, "dav": { "buildCalendarReminderIndex": "yes", "buildCalendarSearchIndex": "yes", "enabled": "yes", "installed_version": "1.14.0", "regeneratedBirthdayCalendarsForYearFix": "yes", "sendInvitations": "yes", "types": "filesystem" }, "federatedfilesharing": { "enabled": "yes", "installed_version": "1.8.0", "types": "" }, "federation": { "enabled": "no", "installed_version": "1.6.0", "types": "authentication" }, "files": { "cronjob_scan_files": "500", "default_quota": "10 GB", "enabled": "yes", "installed_version": "1.13.1", "types": "filesystem" }, "files_antivirus": { "av_cmd_options": "", "av_host": "", "av_infected_action": "only_log", "av_max_file_size": "-1", "av_mode": "socket", "av_path": "\/usr\/bin\/clamscan", "av_port": "0", "av_socket": "\/var\/run\/clamav\/clamd.ctl", "av_stream_max_length": "26214400", "enabled": "yes", "installed_version": "2.2.1", "types": "filesystem,dav" }, "files_pdfviewer": { "enabled": "yes", "installed_version": "1.7.0", "types": "" }, "files_rightclick": { "enabled": "yes", "installed_version": "0.15.2", "types": "" }, "files_sharing": { "enabled": "yes", "installed_version": "1.10.1", "types": "filesystem" }, "files_texteditor": { "enabled": "no", "installed_version": "2.8.0", "types": "" }, "files_trashbin": { "enabled": "yes", "installed_version": "1.8.0", "types": "filesystem,dav" }, "files_versions": { "enabled": "yes", "installed_version": "1.11.0", "types": "filesystem,dav" }, "files_videoplayer": { "enabled": "no", "installed_version": "1.6.0", "types": "" }, "firstrunwizard": { "enabled": "no", "installed_version": "2.5.0", "types": "logging" }, "gallery": { "enabled": "no", "installed_version": "18.4.0", "types": "" }, "logreader": { "enabled": "yes", "installed_version": "2.3.0", "types": "" }, "lookup_server_connector": { "enabled": "yes", "installed_version": "1.6.0", "types": "authentication" }, "nextcloud_announcements": { "enabled": "yes", "installed_version": "1.7.0", "pub_date": "Mon, 02 Sep 2019 00:00:00 +0200", "types": "logging" }, "notifications": { "enabled": "yes", "installed_version": "2.6.0", "types": "logging" }, "oauth2": { "enabled": "yes", "installed_version": "1.6.0", "types": "authentication" }, "password_policy": { "enabled": "yes", "enforceNumericCharacters": "1", "enforceSpecialCharacters": "1", "enforceUpperLowerCase": "1", "installed_version": "1.8.0", "minLength": "10", "types": "" }, "photos": { "enabled": "yes", "installed_version": "1.0.0", "types": "" }, "privacy": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "provisioning_api": { "enabled": "yes", "installed_version": "1.8.0", "types": "prevent_group_restriction" }, "ransomware_protection": { "enabled": "yes", "extension_exclusions": "[\".lock\",\".\"]", "installed_version": "1.6.0", "types": "logging" }, "recommendations": { "enabled": "no", "installed_version": "0.4.0", "types": "" }, "serverinfo": { "enabled": "yes", "installed_version": "1.8.0", "types": "" }, "settings": { "enabled": "yes", "installed_version": "1.0.0", "types": "" }, "sharebymail": { "enabled": "yes", "enforcePasswordProtection": "yes", "installed_version": "1.8.0", "types": "filesystem" }, "support": { "enabled": "no", "installed_version": "1.0.0", "types": "" }, "survey_client": { "enabled": "no", "installed_version": "1.5.0", "last_report": "{\"id\":\"oct4b31pyzv8\",\"items\":[[\"server\",\"version\",\"17.0.1.1\"],[\"server\",\"code\",\"other\"],[\"server\",\"enable_avatars\",\"yes\"],[\"server\",\"enable_previews\",\"yes\"],[\"server\",\"memcache.local\",\"none\"],[\"server\",\"memcache.distributed\",\"none\"],[\"server\",\"asset-pipeline.enabled\",\"no\"],[\"server\",\"filelocking.enabled\",\"yes\"],[\"server\",\"memcache.locking\",\"none\"],[\"server\",\"debug\",\"no\"],[\"server\",\"cron\",\"ajax\"],[\"php\",\"version\",\"7.2.24\"],[\"php\",\"memory_limit\",536870912],[\"php\",\"max_execution_time\",3600],[\"php\",\"upload_max_filesize\",2097152],[\"database\",\"type\",\"mysql\"],[\"database\",\"version\",\"10.1.43\"],[\"database\",\"size\",355418112],[\"apps\",\"accessibility\",\"disabled\"],[\"apps\",\"activity\",\"2.10.1\"],[\"apps\",\"bruteforcesettings\",\"1.4.0\"],[\"apps\",\"calendar\",\"1.7.1\"],[\"apps\",\"cloud_federation_api\",\"1.0.0\"],[\"apps\",\"comments\",\"disabled\"],[\"apps\",\"contacts\",\"3.1.6\"],[\"apps\",\"dav\",\"1.13.0\"],[\"apps\",\"federatedfilesharing\",\"1.7.0\"],[\"apps\",\"federation\",\"disabled\"],[\"apps\",\"files\",\"1.12.0\"],[\"apps\",\"files_antivirus\",\"2.2.0\"],[\"apps\",\"files_pdfviewer\",\"1.6.0\"],[\"apps\",\"files_rightclick\",\"0.15.1\"],[\"apps\",\"files_sharing\",\"1.9.0\"],[\"apps\",\"files_texteditor\",\"disabled\"],[\"apps\",\"files_trashbin\",\"1.7.0\"],[\"apps\",\"files_versions\",\"1.10.0\"],[\"apps\",\"files_videoplayer\",\"1.6.0\"],[\"apps\",\"firstrunwizard\",\"disabled\"],[\"apps\",\"gallery\",\"18.4.0\"],[\"apps\",\"logreader\",\"2.2.0\"],[\"apps\",\"lookup_server_connector\",\"1.5.0\"],[\"apps\",\"nextcloud_announcements\",\"1.6.0\"],[\"apps\",\"notifications\",\"2.5.0\"],[\"apps\",\"oauth2\",\"1.5.0\"],[\"apps\",\"password_policy\",\"1.7.0\"],[\"apps\",\"privacy\",\"1.1.0\"],[\"apps\",\"provisioning_api\",\"1.7.0\"],[\"apps\",\"ransomware_protection\",\"1.5.1\"],[\"apps\",\"recommendations\",\"disabled\"],[\"apps\",\"serverinfo\",\"1.7.0\"],[\"apps\",\"sharebymail\",\"1.7.0\"],[\"apps\",\"support\",\"disabled\"],[\"apps\",\"survey_client\",\"1.5.0\"],[\"apps\",\"systemtags\",\"disabled\"],[\"apps\",\"text\",\"1.1.1\"],[\"apps\",\"theming\",\"disabled\"],[\"apps\",\"twofactor_backupcodes\",\"1.6.0\"],[\"apps\",\"twofactor_totp\",\"4.0.0\"],[\"apps\",\"twofactor_u2f\",\"5.0.1\"],[\"apps\",\"updatenotification\",\"1.7.0\"],[\"apps\",\"viewer\",\"1.2.0\"],[\"apps\",\"workflowengine\",\"1.7.0\"],[\"stats\",\"num_files\",212674],[\"stats\",\"num_users\",7],[\"stats\",\"num_storages\",9],[\"stats\",\"num_storages_local\",1],[\"stats\",\"num_storages_home\",7],[\"stats\",\"num_storages_other\",1],[\"stats\",\"num_comments\",0],[\"stats\",\"num_comment_markers\",0],[\"stats\",\"num_systemtags\",0],[\"stats\",\"num_systemtags_mappings\",0],[\"files_sharing\",\"num_shares\",7],[\"files_sharing\",\"num_shares_user\",1],[\"files_sharing\",\"num_shares_groups\",1],[\"files_sharing\",\"num_shares_link\",4],[\"files_sharing\",\"num_shares_link_no_password\",4],[\"files_sharing\",\"num_fed_shares_sent\",1],[\"files_sharing\",\"num_fed_shares_received\",1],[\"files_sharing\",\"permissions_3_1\",\"3\"],[\"files_sharing\",\"permissions_0_15\",\"1\"],[\"files_sharing\",\"permissions_1_15\",\"1\"],[\"files_sharing\",\"permissions_3_15\",\"1\"],[\"files_sharing\",\"permissions_6_15\",\"1\"],[\"encryption\",\"enabled\",\"no\"],[\"encryption\",\"default_module\",\"no\"]]}", "last_sent": "1582661097", "types": "" }, "systemtags": { "enabled": "no", "installed_version": "1.6.0", "types": "logging" }, "text": { "enabled": "yes", "installed_version": "2.0.0", "types": "dav" }, "theming": { "enabled": "no", "installed_version": "1.7.0", "types": "logging" }, "twofactor_backupcodes": { "enabled": "yes", "installed_version": "1.7.0", "types": "" }, "twofactor_totp": { "enabled": "yes", "installed_version": "4.1.2", "types": "" }, "twofactor_u2f": { "enabled": "yes", "installed_version": "5.0.2", "types": "" }, "updatenotification": { "contacts": "3.1.6", "core": "16.0.5.1", "enabled": "yes", "files_antivirus": "2.2.0", "installed_version": "1.8.0", "types": "", "update_check_errors": "0" }, "viewer": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "workflowengine": { "enabled": "yes", "installed_version": "2.0.0", "types": "filesystem" } } }Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Logs
Web server error log
not given
Nextcloud log (data/nextcloud.log)
Nextcloud log
[webdav] Fatal: Sabre\DAV\Exception\ServiceUnavailable: Storage is temporarily not available at <>OCA\DAV\Connector\Sabre\ObjectTree->getNodeForPath("SHARE_NAME")
Sabre\DAV\Server->getPropertiesIteratorForPath("SHARE_NAME", ["{DAV:}getetag"], 0)
Sabre\DAV\Server->generateMultiStatus(Generator {}, false)
Sabre\DAV\CorePlugin->httpPropFind(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
call_user_func_array([Sabre\DAV\CorePlugin {},"httpPropFind"], [Sabre\HTTP\Requ ... }])
Sabre\Event\EventEmitter->emit("method:PROPFIND", [Sabre\HTTP\Requ ... }])
Sabre\DAV\Server->invokeMethod(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
Sabre\DAV\Server->exec()
require_once("/var/www/html/n ... p")
PROPFIND /remote.php/webdav/SHARE_NAME/
from IP by USER at 2020-01-31T06:25:09+00:00
Browser log
not given
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